Soho Boutique Hoy No Me Puedo Levantar

Great location and a huge 2 bedroom that easily slept our party of 5. The weight room is small and ok. Check-in was awful! Took about 45 minutes - one staff member and nothing was automated! They manually entered passports, addresses, names of everyone in the party and it took FOREVER!!! They need to update this!

Fantastic

Had a good stay but people should know there is no service at this hotel. There is one person in a booth checking people in and that’s the extent of the staff. Our room was clean, modern and comfortable but dark (not like the photos). Location was excellent.

We had an overall enjoyable stay at this hotel, particularly because of its excellent location right on Gran Via. It’s within walking distance to many attractions, restaurants, and transport options, which made exploring the city very convenient. However, there were a few areas where we felt the experience could have been better. During check-in, we didn’t feel the staff member was as friendly as we expected, which was a bit disappointing. Additionally, the process of collecting documentation like our passport could have been done online to streamline the check-in process. After an 8-hour train ride, we were eager to relax, but the paperwork made the check-in longer than anticipated. Another issue was the lack of a convenient reception area where my family could sit while I completed the check-in. It would have been more comfortable to have a designated space to relax. In terms of the room, we had some problems with the bathroom drainage, as water was not draining properly. Also, some of the amenities, like the stove and heater, were difficult to use. Maybe it's just me, but I think these should be easier to operate. Overall, while the location and cleanliness were great, the experience could have been improved in these areas.

Highly recommended for good location of the property, which is very central to most of the touristy and shopping areas. Very helpful staff. Looks like newly renovated room and amenities better than the average hotel or airbnb. I would go back to stay here the next time we are visiting Madrid.

The location is great for somebody who wants to be in a very busy location close the everything. There is a bar or place very noise up to 4:30am every night in the same building at street level. We were on the 4th floor and could hear the music beat. The place is nice but in our case the cleaning was not the best, stains in the carpet look bad. Pictures are misleading, we had no view, no balcony, no roof top.

Clean rooms, good bed and excellent shower. We had the deluxe suite with a living area but no kitchenette. It gave us plenty of extra space as the bedroom was small with limited storage. There was also a small fridge, which was handy. Great location, easy walk to all the sights and close to the Malasana neighborhood with good food and bars.

Great location! In the center of grand via. The hotel is incredibly clean and has a calm, relaxing atmosphere.

Check in and reviews online were sketch but we were blown away by our apartment and absolutely LOVED IT! Wish we could have stayed longer

Very new, clean. Convenient to all main visiting points of Madrid

This property is not the one listed in Expedia site. There is no roof top which is one of the reasons we booked. Shower was not draining which made our room smell like sewage. Were told there were no other rooms available nor could they send anyone to look at it until the next day. Just very disappointed.

El apartamento estaba muy bonito y limpio... tambien la ubicacion es excelente. muy apropiado

Was an excellent location and top-notch facility however we stayed 7 nights and we were only allotted one towel each. Seemed petty given the cost, amenities and the length of our stay.

Very attractive flat, comfortable bed, very central and easy for the metro. We only stayed one night so can't comment on all the facilities. It was a surprise that there was nowhere to leave our luggage when we checked out.

We had an exceptional stay. It was only a night but we enjoyed the convenience.

Perfecto y centrico muy buena atencion

Great hotel. Clean, roomy and very comfortable. Would stay here next time I’m in Madrid

Lo bueno son hermosas las habitaciones y la localización...solo eso!!!! Arranco con lo malo: nadie te avisa que no tienen guardado de maletas, es decir que si llegas antes del check in (4pm muy tarde) tienes que dejar la maleta en alguna guardería o estar vagando con ella. Servicio de limpieza no hay, solo cuando te retiras o sino paga 50EU. Deposito por 300EU que te lo devuleven recien a la semana de que dejaste el hotel. Despues de las 12 ya no hay recepción ni nada... si pasa algo espera hasta la mañana!

The property is very well located, it was clean and very spacious. The only negative was the check-in, it is done with a staff member that is sitting in a room no bigger than an average closet. She was not the friendliest and it took quite a long time as there was 1 person ahead of us and it was really not efficient. Furthermore having the rooms only available as of 4pm is quite late and really not convenient as they do not offer to hold your luggage. You must time your arrival with the room availability or trek your luggage throughout the city. Overall a pleasant stay but not sure it was worth the very high cost.

Properly very charming and clean