Hotel Clarion

We booked the hotel through Wotif and went to the reception, but they kept asking whether we had made the payment. We sent the receipt along with the confirmation. However, we were given a room that was not clean—the TV didn’t work, and there was hair everywhere. About 30 minutes later, they came to our room again and asked us to send the receipt once more. We felt embarrassed, as if we hadn’t paid and were trying to stay for free. Not recommended at all. Please stay away.

I had to pay again because of your poor communications. So please make arrangement to to return my money asp.

Bedroom very clean. Bed comfortable. Restaurant very good - liked the food a lot. Staff very friendly and helpful - they deal with your requests promptly - they book transport for you. AC dripped water occasionally. Hot water not always available.

Less facilities in the room. Less Pelows. Wash room isn’t cleans

overall terrible experince.we were offered a cheap room without AC.even fan was not working.they have hidden tv remote.which i requested several times they did not care to give another room.worst hotel room o stayed in my life ever.such a cheap staff.we only stayed 1 hour in the room.when we check in an out we had to wait aroud half an hour at reception.bullshit

All good but washroom condition was so poor.broken toilet seat bad tiles in shower

Reception is ok, but room services are poor, not responding immediately. Breakfast has lots of varieties but cold foods or may be not fresh. In room dining menu is with old prices and billed with new charges.

Staff not understanding English is bad and not very helpful ordered dinner for 10 of us asked for a vegetable rice no chille well got vegetables rice with heaps of chille spoke in both English and singhalese very disappointing

This hotel is 10k from central Colombo. A 45 minute bus ride away. It is used mainly by Sri Lankans. If you are looking for a budget and basic hotel it fits the bill. Book via Expedia as it's cheaper that way. The staff are friendly and helpful and can help make arrangements for trips etc. A boutique hotel it isn't so don't expect that standard. You pay for what you get at the end of the day.

Don't stay here unless you are completely penny less. This hotel is a complete disguise. The toilet attached with the room is terrible, rooms were dirty, Internet was not working from the room, the room service we asked for food came after one hour and the air-cooler was not working. The front view has nothing to do with the main hotel, as they will take you to a building behind.

Hotel room is full with bugs and other living creatures. I had several bights in my face and legs. Bathroom is with filthy smell and dirt all over. No shawor curtian. Water do not drain from little squer tub. Middle of my bath I was in a pool of dirty water. I received my londery after three days after many requests. Check out day they provide me a bill including my direct payments to Expedia. After long search they move dplicate charges. Then I gave money to pay rest. They hold the balance without paying back until I made many request. Expedia is liable to pay my money back. Noel Gunaratne

Nice and staff are very polite. The room is very clean yet the location a bit far from the city. The service is superb.

悪くはなかったが二泊したのにベッドメイキングをしてくれなくて夜にフロントへ言うともう従業員がいないから無理と言われた

スーパーが近くに在るのは嬉しい。 通り沿いなのでケンタッキーくらいまでなら行動範囲かと。 ホテルのチャージ分が切れたのか、ネットが使えないときがあり、回線速度は遅め。 最初の部屋はかび臭く、冷蔵庫の中も黒カビ状態、 エアコンが壊れていて、冷えなく扇風機状態で、次の日部屋を移動、 移動後の部屋のエアコンは使えたが、しばらくすると水が漏れてきて、 次の日には清掃されていて正常稼働。 　最後に支払いがされていないと言われて請求されたが、 請求の金額も、数倍の金額で、かなり高額。 金額も安く、仕事に便利なので、今までに何回も利用しているが、 フロントに初めて日本語の話せる若い女性のスタッフが居たので、 支払い済みを確認して見せると、連絡先だけを教えて、チェックアウト。 確認して貰い、事なきを得たが、そうで無ければ大変でした。

1.제가 호텔을 예약할 때 조식포함으로 예약하고 체크아웃 시에 조식이 포함이 안되어 있어,황당 했음니다.확인하시고 연락주시면 감사하겠습니다.

Me and my fiancee checked in at the Hotel Clarion Kiribathgoda. After about 45 minutes - 1 hour in the lobby we finally got our room (Trouble with the hotels.com booking). When we finally got the room we weren't satisfied with the standard (Dirty, a lot of water dripping from the AC and the smell of smoke in the whole room). I went to the reception and asked the staff if we could swith to a better room and that I was willing to pay the difference. I was then told that the hotel was completely booked and that they couldn't do anything. I then went back to our room and booked another Hotel. When we went out with our bags and said that we were checking out the guy asked us to wait and called the manager. The manager then offered us a much better room free of charge (Suddenly the hotel wasn't full anymore and there was a room..) We declined that offer since we had allready booked another Hotel. Though we were informed that we would most likely be able to get a refund of our money. Still waiting for that refund..

朝5時半チェックアウトだったため、サンドイッチを作って欲しいと頼んだところ、丁寧に対応してくださいました。