Al Bahjah Hotel

First off, I want to highlight that this review is as low as it is because of their service. Absolutely terrible service, treating their customers as a bunch of livestock and animals. We prepaid for this hotel via Hotels.com. They did not offer our prepaid reservation, claiming that the price was too low. This I understand, and I was even willing to pay extra to make up for it. However, it’s how they handled the situation. We had an extra person visiting us, they were going to stay somewhere else but visited us in the room. The front desk called us 3 separate times, asking us how many people we booked and how many people were currently in the room. They finally made us go to the front desk, and then proceeded to say that visitors must leave by 9pm following hotel policy. THIS WAS STATED NOWHERE in the hotel, HOW COULD WE HAVE KNOWN?? They wanted us to pay extra for the visitor in the room, but we insisted that he will leave as soon as possible and ended up not paying. The ridiculous thing is, the original “low” price they claimed is not even that low, since you can get even lower price hotels in the region, with probably better amenities and service. The rooms were old, the lights were dim, and the floors were greasy. The room was disgusting, and there seemed to be cockroach faeces behind the drawers. STAY AWAY FROM THIS HOTEL AT ALL COSTS.

Very clean and excellent coustomer service . The South Indian traditional food was so good . The buffet breakfast was very nice . The receptionist went out if his way to the street to get me a taxi negotiate the price and he make sure I was not ripped off. I was treated like a family member .

Standard Hotel. Quite Hotel. Not in a good shape. Nothing special. There are better options in town.

Comfortable, clean, friendly and helpful staff. Excellent breakfast

Very hospitable staff and the restaurant food was varied and always at a very high standard. The only disappointment was the under powered shower. In my opinion, the showers (we stayed in two different rooms) need a radical upgrade

just 1 night, breakfast horrible and in a dark room

Staff were wonderful place is not clean, clean! stained table cloths is really not nice ! but Staff were lovely especially young man on reception duty the night we arrived

great little hotel in the quiet seeb area. feels like the real muscat. some rooms have ocean view. has bar licence

As a backpacker who's used to staying in rock-bottom budget hotels and hostels this was one of the most luxurious hotels I've ever stayed in. Spotlessly clean, comfortable, quiet, huge bed, bathroom, small balcony, TV with BBC World but not many other English language channels, air-con and free wi-fi plus a great free buffet breakfast. I'm not used to such luxury. It was great to also have a bath but I just wish the hot water boiler was bigger so I could've filled it more that a few inches before the water ran cold.

It was one of the cheapest hotels that we have found in Oman, but it was clean, comfortable, good WiFi and great breakfast.

Hotel is not particularly appealing. Easy to find, parking ok. Rooms are spacious and comfortable. Breakfast is poor. Opens on the seeb souq conveniently. Overall i would only recommend this to somebody looking for cheao value for money accomodation near the airport.

There could be more information on display for foreign guests,

Nice place to stay, not a 5 stars hotel, but very friendly people, desend breakfast, normal room. Internet is fast and prices for food and beverages are on a fair level Not farfrom airport, but far from Downtown Muscat.

Only stayed one night due to the fact the room was dirty and the food was disgusting.

HOTEL ROOM WAS VERY GOOD,BREAKFAST GOOD,CLEAN ROOMS,BUT ONLY PROBLEM IS

It is getting real run down over the years.

I love to stay in Bahjah like my home Lovely place very very nice hotel

Big room and good location near to airport

bad service, this was a business trip from dubai. on webpage it clearly should free cancellation of reservation. client had border check documentation problem. The hotel refused to cancel nor alter the reservation days from two to one day. i compiled to make payments for today's in one way or another. this is was very first instant. Hotel.com, management should review the contract with this hotel. Secondly, i was informed any cancellation should be done through the hostel.com portal page. This is a monopoly and customer is at loss. My business client were returned from UAE border and i paid for 2 nights advance.

I stay in the hotel 3 days, the hotel need renovation and the service need to be improved. There was no housekeeping over my entire stay, everything outdated, information in Reception was poor I will for sure not come back, even I like the small city and all the shops around.