Surgrand Hotel

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8.6
/10
Very Good
102 reviews

What Guests Say About Their Stay

Vicky

10.0
/ 10
Beautiful location. See racing and mountain . Very professional staff . Breakfast was great

Seyma Gizem

10.0
/ 10
I liked the staff very much. At first we were dissappointed regarding the area, but at night everything is changed. We used Sur as a hub for Turtle reserve and Wadi Shab.

Andrew

10.0
/ 10
We were just here for a stop over after completing a trip down from Muscat. The hotel upgraded us for free and the breakfast was amazing Overall great place to stop and break up the trip between Muscat and whabi sand desert !!
In the Area
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Unnamed Rd., PO Box 111, Sur, Ash Sharqiyah South, Sultanate of Oman, 0411

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
note: hotel was previously named Sur Grand Hotel Staying at Surgrand Hotel is a good choice when you are visiting Sur. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Surgrand Hotel

Unnamed Rd., PO Box 111, Sur, Ash Sharqiyah South, Sultanate of Oman, 0411
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Lobby Surgrand Hotel
Lobby 2 Surgrand Hotel

Discover More About Surgrand Hotel

note: hotel was previously named Sur Grand Hotel

Location


Staying at Surgrand Hotel is a good choice when you are visiting Sur.

About Surgrand Hotel

From business event to corporate gathering, Surgrand Hotel provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Surgrand Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Surgrand Hotel.

All facilities in Surgrand Hotel

Swimming Pool Surgrand Hotel
Swimming Pool
Common Space Surgrand Hotel
Common Space
Lobby Surgrand Hotel
Lobby
Exterior Surgrand Hotel
Exterior
Others Surgrand Hotel
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Spa
  • Sauna
  • Pool sun loungers

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Public Facilities

  • Safety deposit box
  • Coffee shop

Business Facilities

  • Business facilities
  • Business center

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Area shuttle with surcharge

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Surgrand Hotel

Important Note
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Check-in/Check-out Time

Check-in:
From 13:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately OMR 5.2 for adults and OMR 3 for children
  • Airport shuttle fee: OMR 50 per vehicle (one way)
  • Crib (infant bed) fee: OMR 15.0 per day
  • Rollaway bed fee: OMR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Guests must provide proof of COVID-19 vaccination, Contactless check-out is available, Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours, Private host property, Minimum age for negative COVID-19 test result requirement: 10, Negative COVID-19 test result must be of specific type(s): PCR, COVID-19 vaccine must have been received a minimum number of days before check-in: 14, Cashless transactions are available, Minimum age for proof of COVID-19 vaccination requirement: 10, Property does not offer onsite COVID-19 testing, Guests must provide health documentation, Guests must provide a negative COVID-19 test result, No elevators

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 13:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Surgrand Hotel
55
Another facilities in Surgrand Hotel
Laundry service, Express check-in, Newspaper in lobby, Luggage storage, Express check-out

Frequently asked question in Surgrand Hotel

What are available facilities at Surgrand Hotel?
There are top facilites at Surgrand Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Surgrand Hotel?
The standard check-in time at Surgrand Hotel is starting from From 13:00 while the latest check-out time is at Before 12:00
Does Surgrand Hotel provide breakfast?
Yes, Surgrand Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Surgrand Hotel?
Surgrand Hotel is a 4.0-star hotel.
How many rooms are available at Surgrand Hotel?
Surgrand Hotel has 55 rooms in total.
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More Reviews from Other Guests in Surgrand Hotel

8.6
Very Good
From 102 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Surgrand Hotel

Number of reviews per page
20
40
Top reviews
Vicky
icon-
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Beautiful location. See racing and mountain . Very professional staff . Breakfast was great
Alison
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Great size room
steve
icon-with Partner
with Partner
8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

slightly tired but good value. decent food and good location
Hu Eliot
icon-
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Excellent value
Seyma Gizem
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

I liked the staff very much. At first we were dissappointed regarding the area, but at night everything is changed. We used Sur as a hub for Turtle reserve and Wadi Shab.
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

We were just here for a stop over after completing a trip down from Muscat. The hotel upgraded us for free and the breakfast was amazing Overall great place to stop and break up the trip between Muscat and whabi sand desert !!
Martin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Very nice and quiet hotel. Friendly staff.
Andrew
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Great staff, clean, spacious rooms. Excellent breakfast.
Gajesh
icon-with Pet
with Pet
6.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

The choice of vegetarian food was very limited.
Georgios
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

The hotel is correct. The personnel is polite and willing to help you. It is located a few km from the Sur center (the traditional souq and the port). The rooms are large, comfortable and clean without additional luxury. We spend 2 nights in the hotel and we was happy for our choice.
Timothy
icon-Leisure
Leisure
10.0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

Pros: Friendly and profession staff. Nice views of the water. Clean and modern rooms. Cons: A but of a drive into the town proper. Leaving the property involves a several mile trip in the opposite direction to head into town as it's on a right turn only out of the parking lot. You have to drive quite a ways until you got a roundabout in order to head back into the other direction. Not the fault of the hotel, but definitely a challenge.
Read More
JAMES
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

Good hotel, decent breakfast, all facilities good apart from the disappointing swimming pool. Slightly odd location somewhat out of town, not much around it.
Ahmed
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 297 week(s) ago

Expedia Group verified review

Overall all the hotel is good but Room WC flash tank valve was broken.
Ahmed
icon-Friends and Family with Children
Friends and Family with Children
8.0
/10
Reviewed 309 week(s) ago

Expedia Group verified review

It was amazing location in Sur, safety and smiley team!
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

Nice hotel. Excellent staff. Very nice breakfast.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Nice location very close to the ocean with a large parking lot in front. It was nice to take an evening walk by the waterfront. The room was spacious and well cooled with the AC. but we had a sticky stain in one corner which must have come from a soft drink spilling from the previous guest. Otherwise the room and bed were clean though. Breakfast was nice with loads of choice and even had an egg station. We stayed one night as part of a road trip trough Oman.
Read More
Festus
8.0
/10
Reviewed 354 week(s) ago

Hotels.com verified review

Great
Saad
icon-Friends and Family with Children
Friends and Family with Children
8.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

Room Was Clean and beutiful. every thinge you want avalable in the breakfast menu.
B
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

Nothing was "Grand" about this hotel! The room was dirty, there was rust on the floor in the bathroom, the soap dish was hanging off of the wall, the carpet was nasty, and the bed as hard as the floor.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 397 week(s) ago

Hotels.com verified review

The hotel was basic but clean and comfortable enough, but there's very little to do/eat at the hotel or in the town of Sur. We stayed there on the way to different wadis and the desert, and the hotel was just a stopover so it served its purpose for us.
Number of reviews per page
20
40

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Lobby 4 Surgrand Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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See Other Accommodations in Sur
8.6
Very Good
From 102 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Surgrand Hotel

Number of reviews per page
20
40
Top reviews
Vicky
icon-
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Beautiful location. See racing and mountain . Very professional staff . Breakfast was great
Alison
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Great size room
steve
icon-with Partner
with Partner
8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

slightly tired but good value. decent food and good location
Hu Eliot
icon-
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Excellent value
Seyma Gizem
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

I liked the staff very much. At first we were dissappointed regarding the area, but at night everything is changed. We used Sur as a hub for Turtle reserve and Wadi Shab.
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

We were just here for a stop over after completing a trip down from Muscat. The hotel upgraded us for free and the breakfast was amazing Overall great place to stop and break up the trip between Muscat and whabi sand desert !!
Martin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Very nice and quiet hotel. Friendly staff.
Andrew
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Great staff, clean, spacious rooms. Excellent breakfast.
Gajesh
icon-with Pet
with Pet
6.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

The choice of vegetarian food was very limited.
Georgios
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

The hotel is correct. The personnel is polite and willing to help you. It is located a few km from the Sur center (the traditional souq and the port). The rooms are large, comfortable and clean without additional luxury. We spend 2 nights in the hotel and we was happy for our choice.
Timothy
icon-Leisure
Leisure
10.0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

Pros: Friendly and profession staff. Nice views of the water. Clean and modern rooms. Cons: A but of a drive into the town proper. Leaving the property involves a several mile trip in the opposite direction to head into town as it's on a right turn only out of the parking lot. You have to drive quite a ways until you got a roundabout in order to head back into the other direction. Not the fault of the hotel, but definitely a challenge.
Read More
JAMES
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

Good hotel, decent breakfast, all facilities good apart from the disappointing swimming pool. Slightly odd location somewhat out of town, not much around it.
Ahmed
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 297 week(s) ago

Expedia Group verified review

Overall all the hotel is good but Room WC flash tank valve was broken.
Ahmed
icon-Friends and Family with Children
Friends and Family with Children
8.0
/10
Reviewed 309 week(s) ago

Expedia Group verified review

It was amazing location in Sur, safety and smiley team!
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

Nice hotel. Excellent staff. Very nice breakfast.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Nice location very close to the ocean with a large parking lot in front. It was nice to take an evening walk by the waterfront. The room was spacious and well cooled with the AC. but we had a sticky stain in one corner which must have come from a soft drink spilling from the previous guest. Otherwise the room and bed were clean though. Breakfast was nice with loads of choice and even had an egg station. We stayed one night as part of a road trip trough Oman.
Read More
Festus
8.0
/10
Reviewed 354 week(s) ago

Hotels.com verified review

Great
Saad
icon-Friends and Family with Children
Friends and Family with Children
8.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

Room Was Clean and beutiful. every thinge you want avalable in the breakfast menu.
B
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

Nothing was "Grand" about this hotel! The room was dirty, there was rust on the floor in the bathroom, the soap dish was hanging off of the wall, the carpet was nasty, and the bed as hard as the floor.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 397 week(s) ago

Hotels.com verified review

The hotel was basic but clean and comfortable enough, but there's very little to do/eat at the hotel or in the town of Sur. We stayed there on the way to different wadis and the desert, and the hotel was just a stopover so it served its purpose for us.
Number of reviews per page
20
40