Alpen Resort & Spa Zermatt is located in area / city Zermatt.
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Alpen Resort & Spa Zermatt
Hotels
9.1
/10
Exceptional
433 reviews
What Guests Say About Their Stay
Susan
10.0
/ 10
Delicious food upon arrival served by helpful and friendly server. Excellent room with great view of Matterhorn.
Andrew
10.0
/ 10
It is gorgeous beautiful mountains. Compimentary spa excellent. Staff very nice and helpful.
Christopher
10.0
/ 10
This is a stunning hotel - the room was really nice with views of the Matterhorn facilities were excellent and the three restaurants were perfect.
Highly recommend
In the Area
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Spissstrasse 50, Fam Aufdenblatten, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
Main Facilities
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Swimming Pool
Restaurant
WiFi
Elevator
Available Room Types in Alpen Resort & Spa Zermatt
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Alpen Resort & Spa Zermatt Address: Map & Location
Spissstrasse 50, Fam Aufdenblatten, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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Location
Alpen Resort & Spa Zermatt is located in area / city Zermatt.
About Alpen Resort & Spa Zermatt
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Savor your favorite dishes with special cuisines from Alpen Resort & Spa Zermatt exclusively for you.
Alpen Resort & Spa Zermatt is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Alpen Resort & Spa Zermatt.
All facilities in Alpen Resort & Spa Zermatt
Others
Things to Do
- Hot tub
- Indoor pool
- Garden
- Spa
- Sauna
- Steam room
Hotel Services
- Laundry service
- Tours
- Newspaper in lobby
- Luggage storage
- Front desk
- Concierge
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Sports and Recreations
- Ski storage
- Outdoor tennis court
- Fitness center
- Game room
- Billiard
Food and Drinks
- Bar
- Breakfast
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
General
- Terrace
Business Facilities
- Business center
Accommodation Policy & General Information in Alpen Resort & Spa Zermatt
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Nearby parking fee: CHF 12 per night (16404 ft away)
- Pet fee: CHF 15 per pet, per night
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 7:00 AM - 10:30 PM. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
The following facilities or services will be unavailable from November 3 2025 to November 7 2025 (dates subject to change):
- Fitness facilities
- Sauna
- Spa
- Spa/Beauty services
- Hot tub
- Swimming pool
Hotel only accepts guests with minimum age of 16
Check-in/Check-out Time
Check-in:
15:00 - 22:30
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 22:30 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Alpen Resort & Spa Zermatt | 26 |
Another facilities in Alpen Resort & Spa Zermatt | Hot tub, Indoor pool, Garden, Spa, Sauna |
Frequently asked question in Alpen Resort & Spa Zermatt
What are available facilities at Alpen Resort & Spa Zermatt?
There are top facilites at Alpen Resort & Spa Zermatt such as Swimming Pool, Restaurant, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Alpen Resort & Spa Zermatt?
Check-in time at Alpen Resort & Spa Zermatt is staring from 15:00 - 22:30 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Alpen Resort & Spa Zermatt provide breakfast?
Yes, Alpen Resort & Spa Zermatt provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Alpen Resort & Spa Zermatt?
Alpen Resort & Spa Zermatt is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Alpen Resort & Spa Zermatt?
Alpen Resort & Spa Zermatt has 26 rooms in total.
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More Reviews from Other Guests in Alpen Resort & Spa Zermatt
Overall Ratings & Reviews Alpen Resort & Spa Zermatt
Traveloka (6)
Other sources (427)
9.2
Exceptional
From 427 reviews
Cleanliness
9.4
Room Comfort
9.0
Service and Facilites
9.0
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Traveler Reviews Alpen Resort & Spa Zermatt
Number of reviews per page
20
40
Top reviews
Susan
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Delicious food upon arrival served by helpful and friendly server. Excellent room with great view of Matterhorn.
Andrew
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It is gorgeous beautiful mountains. Compimentary spa excellent. Staff very nice and helpful.
Jean-Charles
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
speechless. we just loved everything from this place!!
Brian
Friends and Family
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Great spa!
Good location and excellent room!
James
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Great stay
Christopher
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
This is a stunning hotel - the room was really nice with views of the Matterhorn facilities were excellent and the three restaurants were perfect.
Highly recommend
Carolyn
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Great place to stay. Breakfast was great. Hotel is in a good location.
Sandra
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Staff was great butvthe condesendi
Amber
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
This place is paradise! I can’t say enough wonderful things about our stay! To start, the view from our room and balcony was breath taking! Our room and especially our bathroom were beautiful! The pool and spa area was unreal, and the perfect way to spend an evening! It was a short walk from the hotel to the train station, which was very convenient! The staff and continental breakfast were wonderful! We will definitely be staying here again!
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Sam
with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
It was a wonderful stay
Khinal
Leisure with Children
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great hotel, woth ample things to do with kids. Lots of play areas to keep kids occupied.
Kathy
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
We were stuck here during the snow storm that hit Zermatt and caused the trains to be closed for two days. The staff did the best they could to provide entertainment, warm food and a place to say while we waited out the train. The hotel has great amenities, pool and spa services. Also only a very short walk to downtown shops and restaurants and the ski shops and lifts to the mountains! We will be back!
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Curtis
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Really enjoyed our time there.
Kay
Leisure with Children
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Our first time to Zermatt. The resort is at the excellent location with spacious room and view for our family of 4 . We booked the half board with our stay which included breakfast and dinner at the hotel. Both breakfast and dinner were better than expected. The dinner was excellent and just how I wanted to experience the Swiss traditional food . It was 3 courses dinners and not buffet style. The pool and kid play area is very relaxing after a day full of activities. The staffs are very friendly and welcoming. We had great experience overall.
Read More
AKANE
Leisure with Children
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Spa was very nice.
yair
Friends and Family
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
i spent 4 days with my son/ amazing location. very nice pool. good food
Alejandro Alberto
Leisure with Children
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Great breakfast buffet. Room was ok, but maintenance of details was not great. Curtain was hanging loose. Shower shampoo dispenser dis not work well. Pool table in play area was very worn out, and sticks were unusable. Staff service was barely cordial. I found it very expensive for what it is...
Andrew
Leisure
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Lovely property with equally nice local styled rooms. Charming decor and close to everything.
Philip
Leisure Family
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Great
Michael
8.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Liked the view, location, room and balcony, reception and bar staff porters and drivers.
Disliked one breakfast staff who clearly didn’t enjoy her job, and the shower in the bathroom is too small and in the wrong position.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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