b_smart motel Basel

Hotels
7.1
/10
Pleasant
163 reviews

What Guests Say About Their Stay

Graciela
10.0
/ 10
Very convenient, walking distance to city center and train station. Just 20 min from airport. The design and facilities are super cool! Comfortable and clean. Free coffe and tee at the entrance.
Marija
10.0
/ 10
I liked the spacious rooms, plus the extra delicious tea and coffee offered to customers. The staff are very helpful. I would like to g back again
Richard
10.0
/ 10
A great hotel for those on a budget looking for somewhere convenient and central. Would definitely stop there again, breakfast being included was an added bonus. Very convenient for the main station.
In the Area
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Küchengasse 13, Basel, Basel-Stadt, Kanton Basel-Stadt, Switzerland, 4051

Main Facilities

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Elevator
b_smart motel Basel is located in area / city Basel.
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b_smart motel Basel Address: Map & Location

Küchengasse 13, Basel, Basel-Stadt, Kanton Basel-Stadt, Switzerland, 4051
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Location


b_smart motel Basel is located in area / city Basel.

About b_smart motel Basel

b_smart motel Basel is the smartest choice for you who are looking for affordable accommodation with outstanding service.

b_smart motel Basel is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in b_smart motel Basel

Others b_smart motel Basel
Others

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Express check-in
  • Express check-out
  • Multilingual staff

Accommodation Policy & General Information in b_smart motel Basel

Important Note
  • Pet fee: CHF 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at b_smart motel Basel
18
Number of floors in b_smart motel Basel
4
Another facilities in b_smart motel Basel
Others, Smoke-free area, Safety deposit box, Express check-in, Express check-out

Frequently asked question in b_smart motel Basel

What are available facilities at b_smart motel Basel?
There are top facilites at b_smart motel Basel such as Elevator. (some may require extra charges)
What Time is Check In & Check Out at b_smart motel Basel?
Check-in time at b_smart motel Basel is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of b_smart motel Basel?
b_smart motel Basel is officially classified as a 2.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does b_smart motel Basel have?
b_smart motel Basel has 4 floors.
How many rooms are available at b_smart motel Basel?
b_smart motel Basel has 18 rooms in total.
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More Reviews from Other Guests in b_smart motel Basel

Overall Ratings & Reviews b_smart motel Basel

Traveloka (1)
Other sources (162)
7.2
Pleasant
From 162 reviews
Cleanliness

8.4

Room Comfort

7.2

Service and Facilites

6.8

Sort by
Most Relevant
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Traveler Reviews b_smart motel Basel

Number of reviews per page
20
40
Top reviews
Graciela
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very convenient, walking distance to city center and train station. Just 20 min from airport. The design and facilities are super cool! Comfortable and clean. Free coffe and tee at the entrance.
Sara
icon-Leisure
Leisure
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

For the amount of money to stay for a night, I was greatly disappointed. The bathroom hadn’t seen a proper deep clean in I don’t even know how long (you can tell with all the mildew buildup). And the pillows were not pillows. I had to grab the towels in the bathroom and use those as pillows. Considering I decided to stay the night in Basel to get some rest before another day of traveling, this was extremely upsetting
Read More
Sheung Tai
2.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

It’s self check in hotel , no front desk . Before the stay, I don’t receive any instructions for going in to the hotel. So I ended up can’t get into it.
Kathryn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Love the convenience of the location. The floor plan was unexpected but great; charming. Loved having the two bathrooms (one full, one half). Wish it had air conditioning. It was warm and stuffy when we arrived.
Joseph
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

I liked how convenient it was to parking. It seemed like a free parking pass was provided, however, there were no instructions and ultimately it did not work. The Basel pass was a nice touch, however, I was only there for an overnight and was not able to use it. I was unaware that there would be no reception desk. This is a huge drawback.
Read More
Verified traveler
2.0
/10
Reviewed 166 week(s) ago

Hotels.com verified review

Such a noisy place, and had requested a quietly sited room! The hotel is just about on the road, just a narrow pavement. Also can hear the trams all through the night. Bin men early in the morning, oh and the bins have an unpleasant smell.
Iris
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

There was no one to help. Pushing the button outside only made a person open the outside door. But no one to talk to in order to figure out registration machine. The email they were supposed to send the day before was in German. No air. Bad lock on door. No safety whatever. Bathroom was nice!
David
icon-Leisure
Leisure
8.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Marija
10.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

I liked the spacious rooms, plus the extra delicious tea and coffee offered to customers. The staff are very helpful. I would like to g back again
Mona
2.0
/10
Reviewed 203 week(s) ago

Hotels.com verified review

Self service difficult to figure out, no internet access ... breakfast is Musli
Tracey
6.0
/10
Reviewed 224 week(s) ago

Hotels.com verified review

Situation: Arrived at Basel airport to late to get train home. Website said a person would be there to great me, no person- it’s was a machine check in. The room number (A2) doesn’t match the lift & door labels (OG2)… and 1 am I was not very patient for this system. Room was clean, bed was very narrow but comfortable, breakfast was good, but odd system. Very noisy building. You can hear everyones voice in hall way, and cleaners start hovering at 8:45am.
Read More
Richard
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 271 week(s) ago

Hotels.com verified review

A great hotel for those on a budget looking for somewhere convenient and central. Would definitely stop there again, breakfast being included was an added bonus. Very convenient for the main station.
JONATHAN
8.0
/10
Reviewed 300 week(s) ago

Hotels.com verified review

Perfect location and very clean. Room was a bit too warm at night but opening the window meant noise from outside made sleeping difficult. Whilst the check-in was relatively straightforward, I'm not sure having no staff present is a good option. Breakfast was nice although the room that the food and drink is kept in can get a little crowded (i.e. if more than one person is in) Overall, great value for money and would stay again.
Read More
Verified traveler
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 309 week(s) ago

Expedia Group verified review

It is really centrally located right next to the main station. It is a great location if you intend to travel on from there. The motel is a not all to well soundproofed from noise inside and outside the motel. The rooms are decently spaced. Overall it is a motel I see myself recommending to others.
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 314 week(s) ago

Hotels.com verified review

Rooms are self check-in, there's no staff. The room wasn't ready at check-in time, resulting in having to return to the train station w/ luggage in tow. Proximity to train station is good but it's located on a sketchy block.
Verified traveler
8.0
/10
Reviewed 315 week(s) ago

Hotels.com verified review

Fine for overnight but for longer it’s a bit impersonal having no reception staff. Good to have easy checkout - just need to leave the door-key in the return box. They should advise beforehand that you need your passport number for check-in.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 315 week(s) ago

Expedia Group verified review

Beautiful room and very convenient location to everything. We had the quadruple bedroom that is almost similar to an apartment. A second bedroom upstairs, skylight that opens, so fresh breeze can get in. Very few human contact with the staff. Nobody was there to help us get a quick tour of the hotel. Except the maintenance lady who spoke very little English. She seems to do all the work. Breakfast is great!
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Verified traveler
icon-Business
Business
8.0
/10
Reviewed 318 week(s) ago

Hotels.com verified review

Pleasant if unremarkable. Automated check-in and I didn't meet any of the staff who do the cleaning of prepare the breakfast which is also a mixture of self-service and automation. Good place to be as bus to and from the airport stops in front of the Basel SBB main station. Plenty of trams, buses and taxis to get into Basel, although its a 20 minute easy downhill walk to the river. People here seem to go to bed early and get up early. Plumbing gurgles in the morning, so I awoke before my alarm clock went off. Although well signposted, its easy to walk past the front door without noticing it. Breakfast is self-catering and some items are in the cupboards below the preparation surfaces.
Read More
Hans
8.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

Lady from the Bar next door was cooperating positively. Hans Staubli
Verified traveler
6.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

Convenient location for several trams, busses and trains.... The Motel is decent just the room I stayed in needed a little bathroom upgrade.
Number of reviews per page
20
40

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Others 4 b_smart motel Basel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews b_smart motel Basel

Traveloka (1)
Other sources (162)
7.2
Pleasant
From 162 reviews
Cleanliness

8.4

Room Comfort

7.2

Service and Facilites

6.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews b_smart motel Basel

Number of reviews per page
20
40
Top reviews
Graciela
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very convenient, walking distance to city center and train station. Just 20 min from airport. The design and facilities are super cool! Comfortable and clean. Free coffe and tee at the entrance.
Sara
icon-Leisure
Leisure
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

For the amount of money to stay for a night, I was greatly disappointed. The bathroom hadn’t seen a proper deep clean in I don’t even know how long (you can tell with all the mildew buildup). And the pillows were not pillows. I had to grab the towels in the bathroom and use those as pillows. Considering I decided to stay the night in Basel to get some rest before another day of traveling, this was extremely upsetting
Read More
Sheung Tai
2.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

It’s self check in hotel , no front desk . Before the stay, I don’t receive any instructions for going in to the hotel. So I ended up can’t get into it.
Kathryn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Love the convenience of the location. The floor plan was unexpected but great; charming. Loved having the two bathrooms (one full, one half). Wish it had air conditioning. It was warm and stuffy when we arrived.
Joseph
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

I liked how convenient it was to parking. It seemed like a free parking pass was provided, however, there were no instructions and ultimately it did not work. The Basel pass was a nice touch, however, I was only there for an overnight and was not able to use it. I was unaware that there would be no reception desk. This is a huge drawback.
Read More
Verified traveler
2.0
/10
Reviewed 166 week(s) ago

Hotels.com verified review

Such a noisy place, and had requested a quietly sited room! The hotel is just about on the road, just a narrow pavement. Also can hear the trams all through the night. Bin men early in the morning, oh and the bins have an unpleasant smell.
Iris
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

There was no one to help. Pushing the button outside only made a person open the outside door. But no one to talk to in order to figure out registration machine. The email they were supposed to send the day before was in German. No air. Bad lock on door. No safety whatever. Bathroom was nice!
David
icon-Leisure
Leisure
8.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Marija
10.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

I liked the spacious rooms, plus the extra delicious tea and coffee offered to customers. The staff are very helpful. I would like to g back again
Mona
2.0
/10
Reviewed 203 week(s) ago

Hotels.com verified review

Self service difficult to figure out, no internet access ... breakfast is Musli
Tracey
6.0
/10
Reviewed 224 week(s) ago

Hotels.com verified review

Situation: Arrived at Basel airport to late to get train home. Website said a person would be there to great me, no person- it’s was a machine check in. The room number (A2) doesn’t match the lift & door labels (OG2)… and 1 am I was not very patient for this system. Room was clean, bed was very narrow but comfortable, breakfast was good, but odd system. Very noisy building. You can hear everyones voice in hall way, and cleaners start hovering at 8:45am.
Read More
Richard
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 271 week(s) ago

Hotels.com verified review

A great hotel for those on a budget looking for somewhere convenient and central. Would definitely stop there again, breakfast being included was an added bonus. Very convenient for the main station.
JONATHAN
8.0
/10
Reviewed 300 week(s) ago

Hotels.com verified review

Perfect location and very clean. Room was a bit too warm at night but opening the window meant noise from outside made sleeping difficult. Whilst the check-in was relatively straightforward, I'm not sure having no staff present is a good option. Breakfast was nice although the room that the food and drink is kept in can get a little crowded (i.e. if more than one person is in) Overall, great value for money and would stay again.
Read More
Verified traveler
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 309 week(s) ago

Expedia Group verified review

It is really centrally located right next to the main station. It is a great location if you intend to travel on from there. The motel is a not all to well soundproofed from noise inside and outside the motel. The rooms are decently spaced. Overall it is a motel I see myself recommending to others.
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 314 week(s) ago

Hotels.com verified review

Rooms are self check-in, there's no staff. The room wasn't ready at check-in time, resulting in having to return to the train station w/ luggage in tow. Proximity to train station is good but it's located on a sketchy block.
Verified traveler
8.0
/10
Reviewed 315 week(s) ago

Hotels.com verified review

Fine for overnight but for longer it’s a bit impersonal having no reception staff. Good to have easy checkout - just need to leave the door-key in the return box. They should advise beforehand that you need your passport number for check-in.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 315 week(s) ago

Expedia Group verified review

Beautiful room and very convenient location to everything. We had the quadruple bedroom that is almost similar to an apartment. A second bedroom upstairs, skylight that opens, so fresh breeze can get in. Very few human contact with the staff. Nobody was there to help us get a quick tour of the hotel. Except the maintenance lady who spoke very little English. She seems to do all the work. Breakfast is great!
Read More
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 318 week(s) ago

Hotels.com verified review

Pleasant if unremarkable. Automated check-in and I didn't meet any of the staff who do the cleaning of prepare the breakfast which is also a mixture of self-service and automation. Good place to be as bus to and from the airport stops in front of the Basel SBB main station. Plenty of trams, buses and taxis to get into Basel, although its a 20 minute easy downhill walk to the river. People here seem to go to bed early and get up early. Plumbing gurgles in the morning, so I awoke before my alarm clock went off. Although well signposted, its easy to walk past the front door without noticing it. Breakfast is self-catering and some items are in the cupboards below the preparation surfaces.
Read More
Hans
8.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

Lady from the Bar next door was cooperating positively. Hans Staubli
Verified traveler
6.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

Convenient location for several trams, busses and trains.... The Motel is decent just the room I stayed in needed a little bathroom upgrade.
Number of reviews per page
20
40