Hotel Basecamp is located in area / city Zermatt.
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Hotel Basecamp
Hotels
9.4
/10
Exceptional
253 reviews
What Guests Say About Their Stay
Woojin
10.0
/ 10
Overall, it was awesome. Approximately 10 minute-walk from both the Gornergrot train station and the Zermatt cable car station. Great view from the balcony as well.
Elisa
10.0
/ 10
I was only here for a short stay, but it was perfect. Friendly staff, room with an excellent view, easy check in, close to many trails.
Emma
10.0
/ 10
We truly enjoyed our time here! As soon as we arrived, the staff got us into our room and they were so kind! The room and view were beautiful, breakfast was excellent, the hotel was super clean and beautifully furnished! We will absolutely be coming back!
In the Area
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Riedstrasse 80, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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Hotel Basecamp Address: Map & Location
Riedstrasse 80, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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Location
Hotel Basecamp is located in area / city Zermatt.
About Hotel Basecamp
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Basecamp.
Hotel Basecamp is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Basecamp is the right place to stay.
All facilities in Hotel Basecamp
Others
Things to Do
- Picnic area
- Garden
- Library
- Sauna
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Front desk
Food and Drinks
- Bar
- Breakfast
- Snack bar
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
Connectivity
- Free WiFi
General
- Fireplace in lobby
Sports and Recreations
- Ski storage
Accommodation Policy & General Information in Hotel Basecamp
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet fee: CHF 10 per pet, per day
- Early check-in fee: CHF 35 (subject to availability)
- Late check-out fee: CHF 35 (subject to availability)
- Crib (infant bed) fee: CHF 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 6:30 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Hotel Basecamp is in a car-free zone and can be reached only by taxi and on foot.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 22:00
Check-out:
Before 10:30
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 14:00 - 22:00 - to 10:30 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Basecamp | 27 |
Another facilities in Hotel Basecamp | Picnic area, Garden, Library, Sauna, Laundry service |
Frequently asked question in Hotel Basecamp
What are available facilities at Hotel Basecamp?
There are top facilites at Hotel Basecamp such as WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hotel Basecamp?
Check-in time at Hotel Basecamp is staring from 14:00 - 22:00 while the latest check-out time is at before Before 10:30. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Basecamp provide breakfast?
Yes, Hotel Basecamp provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Basecamp?
Hotel Basecamp is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Hotel Basecamp?
Hotel Basecamp has 27 rooms in total.
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More Reviews from Other Guests in Hotel Basecamp
Overall Ratings & Reviews Hotel Basecamp
Other sources (253)
9.4
Exceptional
From 253 reviews
Cleanliness
9.6
Room Comfort
9.0
Service and Facilites
9.6
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Traveler Reviews Hotel Basecamp
Number of reviews per page
20
40
Top reviews
Wing
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Serve good breakfast, hospitality is great
Woojin
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Overall, it was awesome. Approximately 10 minute-walk from both the Gornergrot train station and the Zermatt cable car station. Great view from the balcony as well.
Elisa
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I was only here for a short stay, but it was perfect. Friendly staff, room with an excellent view, easy check in, close to many trails.
Emma
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We truly enjoyed our time here! As soon as we arrived, the staff got us into our room and they were so kind! The room and view were beautiful, breakfast was excellent, the hotel was super clean and beautifully furnished! We will absolutely be coming back!
Todd
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great view of the Matterhorn from large, comfortabe room. Very nice, modern amenities. Memorable skylight of nearby mountains. Helpful staff with good advice. Very good breakfast offerings and service. We have stayed at many special hotels around the world. This one rates highly overall and for value.
Michael
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Fabulous location, excellent staff, and adorable room, with a great balcony and view of the Matterhorn!
Rajesh
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The hotel boasts an exquisite ambiance, adorned with climbing gear and captivating photographs. The beds were exceptionally comfortable, and the breakfast selections added to the convenience of our stay. Most notably, the assistance provided by the front desk staff in organizing our stay and excursions was invaluable, with special recognition to Rebecca for her exceptional support.
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Steven
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Luciano very friendly receptionist / bartender. Quiet street.
Lucia
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Amazing!
Verified traveler
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The hotel staff were great! The room was very clean and quite spacious. We were shocked to find that our room had an excellent view of the Matterhorn from the balcony. The breakfast that was included was also very nice! It was more than a buffet. They also provided hot dishes to order along with fresh hot cappuccinos.
Dena
Friends and Family
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
This hotel was perfect for us. Traveling as a family of four (two grown boys plus parents), it’s hard to find places where you don’t have to book two rooms. This ‘apartment’ was perfect. Large bed for us and twin lifts for the boys. Breakfast was great, staff helpful and fun. Highly recommend.
Sujata
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Excellent rooms , good breakfast
Qian Hui
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Spacious room (Half dome) with most of the basics provided. Breakfast was decent with friendly staff. Highly recommended!
Samir
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Excellent hotel. Spacious room. The service was outstanding.
Breakfast was awesome.
The only thing I didn’t like, is that there is no air conditioning.
Maan
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
stay for one night definitely will come back
Walter
Leisure
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Nice clean well tended property. Staff was very friendly and helpful. Beautiful view of the Matterhorn from our private veranda.
Rebecca
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Fantastic location. Staff was amazing! Views incredible. The website was representative of what we had. Definitely recommend!!
Scott
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Wow! We have loved all our stops, but what do you say about a place that is very clean, has a huge room, large bathroom AND a balcony that looks directly at Matterhorn?!! I say that we will be back. Rebecca at the desk was so helpful. She got us checked in quickly, gave us our key (a real key. You’ll understand it fits the whole vibe) and we were quickly off to walk around town. The hotel has a family run feel and I should have asked. Or maybe it says and we were just too busy having fun to notice. Rebecca was also very helpful in getting us information about skiing and made reservations at a fondue restaurant for us. I will say that everything in Zermatt is expensive so don’t let the price, alone, turn you off. This hotel and the town are so cool. It is definitely worth the small splurge. Breakfast is also included and quite good. Can’t wait to get back!
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Jennifer
Leisure
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Very quaint property with helpful staff. We called from train station and they coordinated a e taxi for us. The room had scenic views and was perfect for our family.
Kevin
Leisure with Children
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
The rooms and location are great. But the staff was great. Caroline and the staff are absolutely amazing! They helped make the trip outstanding.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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