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Hôtel Alpes & Lac
Hotels
8.6
/10
Very Good
344 reviews
What Guests Say About Their Stay
Adam
10.0
/ 10
Great view from the balcony. Excellent underground parking at the nearby train station. Spacious room with no noise.
Simon
10.0
/ 10
Great location near the train station. Quiet street with little noise. Great views over the lake
Erik
10.0
/ 10
Handy being 30 seconds away from train station. Not much in area as far as bars or restaurants. No bar in hotel either. Beautiful views of lake from room though.
In the Area
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Place De La Gare 2, Neuchâtel, Neuchâtel District, Switzerland, 2000
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hôtel Alpes & Lac
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Hôtel Alpes & Lac Address: Map & Location
Place De La Gare 2, Neuchâtel, Neuchâtel District, Switzerland, 2000
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Location
Staying at Hôtel Alpes & Lac is a good choice when you are visiting Neuchâtel.
About Hôtel Alpes & Lac
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hôtel Alpes & Lac.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hôtel Alpes & Lac exclusively for you.
Hôtel Alpes & Lac is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hôtel Alpes & Lac is the right place to stay.
All facilities in Hôtel Alpes & Lac
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
General
- Parking
- Banquet
- Parking (surcharge)
- Terrace
Hotel Services
- Tours
- Luggage storage
- 24-hour Receptionist
Food and Drinks
- Bar
- Breakfast
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Hôtel Alpes & Lac
Important Note
- Fee for continental breakfast: approximately CHF 18 per person
- Covered self parking fee: CHF 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hôtel Alpes & Lac | 30 |
Number of floors in Hôtel Alpes & Lac | 3 |
Another facilities in Hôtel Alpes & Lac | Others, Smoke-free area, Safety deposit box, Coffee shop, Parking |
Frequently asked question in Hôtel Alpes & Lac
What are available facilities at Hôtel Alpes & Lac?
There are top facilites at Hôtel Alpes & Lac such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hôtel Alpes & Lac?
Check-in time at Hôtel Alpes & Lac is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hôtel Alpes & Lac provide breakfast?
Yes, Hôtel Alpes & Lac provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hôtel Alpes & Lac?
Hôtel Alpes & Lac is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hôtel Alpes & Lac have?
Hôtel Alpes & Lac has 3 floors.
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More Reviews from Other Guests in Hôtel Alpes & Lac
Overall Ratings & Reviews Hôtel Alpes & Lac
Other sources (344)
8.6
Very Good
From 344 reviews
Cleanliness
8.8
Room Comfort
8.2
Location
9.4
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hôtel Alpes & Lac
Number of reviews per page
20
40
Top reviews
Adam
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great view from the balcony. Excellent underground parking at the nearby train station. Spacious room with no noise.
Olivia
Business and Leisure with Children
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Definitely get a room with a view of the lake! The staff were lovely and the location was across the road from the train station, but still quiet and safe.
Rene
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Very good location friendly staffs. The restaurant the food was very good and a great setting but the waiters after they served us the meal disappeared and forgot to bring us our coffee and when it was time to pay I did need to look for a waiter no one was in the dining room. Great room very clean with a nice view of the lake and the Alpes.
Read More
Paul
Leisure Family
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Spacious room / suite in annex. AC worked well. Ambiance: concrete bunker. Large windows with nice views. Could use a shelf adjacent to the (tiny) sink in bathroom for toiletries (to avoid placing shaving kit on toilet cover). Good breakfast. A few small adjustments would make this an exceptional room; as is, it’s merely good.
Read More
Simon
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great location near the train station. Quiet street with little noise. Great views over the lake
Erik
Business
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Handy being 30 seconds away from train station. Not much in area as far as bars or restaurants. No bar in hotel either. Beautiful views of lake from room though.
jessica
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Amazing view and great location. Perfect for our short stay. Friendly helpful staff
Rami
Leisure Family
10.0
/10
Reviewed 160 week(s) ago
Expedia Group verified review
Great place to stay. Charming
Carole
Business
10.0
/10
Reviewed 165 week(s) ago
Hotels.com verified review
Really nice atmosphere in this hotel and very good evening meal in the restaurant. I bet it’s lovely sitting on the outdoor terrace overlooking the lake on a sunny evening. Shame it was raining when we were there!
Rina
Leisure
10.0
/10
Reviewed 167 week(s) ago
Expedia Group verified review
Beautiful views from the room and terrace and helpful staff
Christophe
Family
10.0
/10
Reviewed 169 week(s) ago
Expedia Group verified review
Staff and view from the room and terrasse
Lisa
Leisure Family
10.0
/10
Reviewed 201 week(s) ago
Expedia Group verified review
Very close to the train station and the gentleman who checked us in was just great. Really helpful and friendly.
Mike
Business
10.0
/10
Reviewed 210 week(s) ago
Hotels.com verified review
Nice large quite basic room had a nice balcony.
Verified traveler
Business
8.0
/10
Reviewed 263 week(s) ago
Hotels.com verified review
The room was clean, spacious and the bed super comfortable.
The only down sides were that the front desk lady was a bit rude during checkin and later on her and a cook were shouting about another colleague of theirs and I could hear it all the way up to the bedroom - not super professional. Plus I could easily hear the guests in nearby rooms.
Read More
John
Friends and Family
10.0
/10
Reviewed 329 week(s) ago
Hotels.com verified review
Great hotel a little far out of town but made up for it by the view
Rajeev
Business
8.0
/10
Reviewed 331 week(s) ago
Hotels.com verified review
Good hotel, AC in room was a good idea!
Great view on the terrace for dinber
Verified traveler
Leisure Family
8.0
/10
Reviewed 332 week(s) ago
Expedia Group verified review
Balcony view.
Room was very hot through the night
Verified traveler
Leisure
10.0
/10
Reviewed 332 week(s) ago
Expedia Group verified review
Nicest three star hotel I have stayed in for months.
Ronny
6.0
/10
Reviewed 337 week(s) ago
Hotels.com verified review
A very basic hotel with fairly small rooms. Breakfast was basic yet satisfactory.
Close to the train station and has on street free parking.
The night was EXTREMELY NOISY, as drunk guests made a hassle at 2AM, and the police that was called onsite made a lot of noise at 3AM. My complaints to the front desk were met with a bland "yes we know".
Read More
Paul
10.0
/10
Reviewed 339 week(s) ago
Hotels.com verified review
Well placed hotel that has amazing views over the lake/city - parking was a little confusing at first as you need to park on street in paid parking bays and run inside to get a sticker to put on your dashboard but otherwise easy enough. Room was a good size and beds comfortable. I didn't think the breakfast was worth the extra 15CHF it cost, however this was in line with other hotels in Switzerland
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hôtel Alpes & Lac
Other sources (344)
8.6
Very Good
From 344 reviews
Cleanliness
8.8
Room Comfort
8.2
Location
9.4
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hôtel Alpes & Lac
Number of reviews per page
20
40
Top reviews
Adam
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great view from the balcony. Excellent underground parking at the nearby train station. Spacious room with no noise.
Olivia
Business and Leisure with Children
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Definitely get a room with a view of the lake! The staff were lovely and the location was across the road from the train station, but still quiet and safe.
Rene
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Very good location friendly staffs. The restaurant the food was very good and a great setting but the waiters after they served us the meal disappeared and forgot to bring us our coffee and when it was time to pay I did need to look for a waiter no one was in the dining room. Great room very clean with a nice view of the lake and the Alpes.
Read More
Paul
Leisure Family
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Spacious room / suite in annex. AC worked well. Ambiance: concrete bunker. Large windows with nice views. Could use a shelf adjacent to the (tiny) sink in bathroom for toiletries (to avoid placing shaving kit on toilet cover). Good breakfast. A few small adjustments would make this an exceptional room; as is, it’s merely good.
Read More
Simon
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great location near the train station. Quiet street with little noise. Great views over the lake
Erik
Business
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Handy being 30 seconds away from train station. Not much in area as far as bars or restaurants. No bar in hotel either. Beautiful views of lake from room though.
jessica
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Amazing view and great location. Perfect for our short stay. Friendly helpful staff
Rami
Leisure Family
10.0
/10
Reviewed 160 week(s) ago
Expedia Group verified review
Great place to stay. Charming
Carole
Business
10.0
/10
Reviewed 165 week(s) ago
Hotels.com verified review
Really nice atmosphere in this hotel and very good evening meal in the restaurant. I bet it’s lovely sitting on the outdoor terrace overlooking the lake on a sunny evening. Shame it was raining when we were there!
Rina
Leisure
10.0
/10
Reviewed 167 week(s) ago
Expedia Group verified review
Beautiful views from the room and terrace and helpful staff
Christophe
Family
10.0
/10
Reviewed 169 week(s) ago
Expedia Group verified review
Staff and view from the room and terrasse
Lisa
Leisure Family
10.0
/10
Reviewed 201 week(s) ago
Expedia Group verified review
Very close to the train station and the gentleman who checked us in was just great. Really helpful and friendly.
Mike
Business
10.0
/10
Reviewed 210 week(s) ago
Hotels.com verified review
Nice large quite basic room had a nice balcony.
Verified traveler
Business
8.0
/10
Reviewed 263 week(s) ago
Hotels.com verified review
The room was clean, spacious and the bed super comfortable.
The only down sides were that the front desk lady was a bit rude during checkin and later on her and a cook were shouting about another colleague of theirs and I could hear it all the way up to the bedroom - not super professional. Plus I could easily hear the guests in nearby rooms.
Read More
John
Friends and Family
10.0
/10
Reviewed 329 week(s) ago
Hotels.com verified review
Great hotel a little far out of town but made up for it by the view
Rajeev
Business
8.0
/10
Reviewed 331 week(s) ago
Hotels.com verified review
Good hotel, AC in room was a good idea!
Great view on the terrace for dinber
Verified traveler
Leisure Family
8.0
/10
Reviewed 332 week(s) ago
Expedia Group verified review
Balcony view.
Room was very hot through the night
Verified traveler
Leisure
10.0
/10
Reviewed 332 week(s) ago
Expedia Group verified review
Nicest three star hotel I have stayed in for months.
Ronny
6.0
/10
Reviewed 337 week(s) ago
Hotels.com verified review
A very basic hotel with fairly small rooms. Breakfast was basic yet satisfactory.
Close to the train station and has on street free parking.
The night was EXTREMELY NOISY, as drunk guests made a hassle at 2AM, and the police that was called onsite made a lot of noise at 3AM. My complaints to the front desk were met with a bland "yes we know".
Read More
Paul
10.0
/10
Reviewed 339 week(s) ago
Hotels.com verified review
Well placed hotel that has amazing views over the lake/city - parking was a little confusing at first as you need to park on street in paid parking bays and run inside to get a sticker to put on your dashboard but otherwise easy enough. Room was a good size and beds comfortable. I didn't think the breakfast was worth the extra 15CHF it cost, however this was in line with other hotels in Switzerland
Read More
Number of reviews per page
20
40