INSIDE FIVE City Apartments

Good value for money, location handy for my needs Coffee pods provided but no kettle for tea making. Bed was reasonably comfy, sheets had seen better days but for price paid no complaints.

The place wasn’t properly clean, especially the shower, I bought some cleaning products to clean before use it. They didn’t clean the room any day or change the towels or empty the rubbish bin. Only one key was available for both of us and when asked for another one that said it wasn’t possible. Definitely never going back that place.

The room was clean, but there are no mini fridge and microwave, no coffee machines either

Beyond the expectations. Thank you.

Cheap and grimey, felt like student halls Overall fairly clean though and well located

It was a good stay and experience for the purpose we needed. Just have to be prepare to be in apartment and be independent. It’s not that new and polished, but everything was operating fine. Everything very small - the room, kitchen - tiny, but has all described. Clean, convenient.

The bed was not super comfortable and we heard noise from the room above us quite a bit. I also felt like things were not quite as clean as I would expect - I had dropped something that went under the bed and it was incredibly dusty underneath. There was also something spilled on the front of the kitchen cabinets that had not been cleaned off. On the positive side, the staff were nice and friendly when I called and I would say it was as advertised!

Spacious and easy to check in ! Kitchen amenities prepare well! Clean room

The bed broke down and I fell off the bed, the bathroom was too small and the bed was like some body was before me it was a mess.

Everything was great

The room was dusty . Pictures on website was not like the actual room

Small room, we booked for a room for 3. They stuffed third bed into a room for one double bed. Cramp and no room to move around for for luggage.

The room was very clean and the process was easy

The description of the room i booked was for a family of 4 with a separate bedroom and separate living/dining area. All we got was a room with 2 double beds squeezed in and a table in the corner with 3 chairs and 2 cups. Pillows were old, worn and awkward. Towels were also tatty and old. Mould in bathroom and kitchen had to be cleaned before we used sink. Upon check in i had complained about room but was ignored. Wasn't until i was asked for a positive review before check out that my concerns were finally addressed. Apparently there are no family rooms so unsure why the false description advertised. Not cheap for Zurich apartments so will never return here. Try elsewhere

Amazing breakfast, friendly staff

We arrived at the check in time and no one answered the call box, so we called the number on the door. Someone answered and said they would be down in a couple minutes. 10 minutes later, we were finally let in. Only two of the three washing machines and one of the three dryers was working, but there weren't any signs saying they were out of order. Also, there are signs in the unit saying if you don't follow cleaning instructions, you could be charged an extra $60, and daily room cleaning is an extra $10 per day per person. I don't know if this is normal in Zurich, but it's the first time I have seen it. The unit was spacious and the cost was affordable in comparison to other properties.

Very good stay. Close to lot of restaurants.

Well equipped, no complaints!

Considering the hotel prices in Zurich. You get what you pay for.

The property is generally okay and has basic kitchen utensils. However, I must say the communication and staffing are poor. Despite the email stating that a team member would assist during check-in, this was not our experience. We followed the instructions and rang the bell for the office, but we waited for 10 minutes with no response. Ultimately, it was a fellow guest—who was also waiting for assistance—who let us in. Once inside, we waited another 10-20 minutes to be checked in. The staff member who finally assisted us also appeared to be a member of the cleaning staff. Their attentiveness to guests seems unreliable, as we repeatedly saw other guests waiting around the property for extended periods without being attended to.