Mercure Geneva Airport

Very quiet location, train stop right behind the hotel; included transportation card makes it easy to move around.

I stay here every time I fly from Geneva; it's my go to, and I love it.

Friendly staff

Perfect in every detail

Rooms were a little too warm for our comfort.

Feels like the hotel had chronic shortage of staff issue. Slow service. No one really told us we had to book shuttle service from airport to hotel ahead of time, had to call at airport and waited for 40 minutes for shuttle. We stayed another hotel near airport before, had no issue with shuttle. In fact, the shuttle driver from that previous hotel saw us standing there and felt bad for us, urged us to continue to call. We booked for a 3 people room, queen bed sofa-bed. When we entered, found out there was not bedding for the sofa-bed. They switched us to another room, it was fine.

Internet never works in the hotel

I like the hotel shuttle service. The staff was very polite and welcoming. The food at the restaurant was delicious

Stayed there two nights was very quiet very clean and everything was functional

Good hotel and clean but not convenient with location

I've stayed here several times, great for in transit via the airport. Exceptionally clean, comfortable, and easy for early departures. I plan to stay again (and again).

Only stayed one night prior to flight. As you would expect, very clean, very efficient, very smart. Potentially missing a little character as you find with many of these modern hotels. Very efficient transfer to airport. Only had room service - very nice, but very expensive (typical Geneva it seems).

Second time we have stayed here. Airport convenient.

Very nice hotel. Nice room and very friendly staff.

Clean, quiet area and transportation is within walking distance.

A very nice and convenient location. Friendly staff and proper property.

Good

I discovered at the airport that the airport shuttle was only available if it had been previously reserved so I took a taxi, which cost 25 Swiss francs. Then I discovered during check in that the airport shuttle did not start running until 6am, which did not work for my 7am flight the next morning, so it was another 25 francs for another taxi. However, the food, ambiance, and service at the restaurant were excellent.

The hotel was extremely clean and the facility had the appearance of being brand new. The bed linens and pillows were very high quality and extremely comfortable. The entire bathroom was first rate, and this included cleanliness, appearance, and lay-out. The shower provided plenty of water, if needed, and even the shampoo and bathing gels provided were excellent and smelled good! The staff that we dealt with were all very good! Everyone was polite, friendly, and efficient. Their English was impeccable, much appreciated since we don't speak any French. Early in the morning, the shuttle bus to the airport left right on time. Even though we were only there for one night, it was definitively a "Five Star" experience!

Wonderful staff helped me greatly with a lost passport- very supportive. Lack of active AC was manageable because we happened to have portable fans that we brought with us. Great sustainability story but not much air circulating and no ability to open a window.