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Neues Schloss Privat Hotel Zurich, Autograph Collection

Hotels
8.4
/10
Very Good
330 reviews

What Guests Say About Their Stay

Zantae
10.0
/ 10
The property has GREAT staff, they are very accommodating and helpful. Enjoyed my stay and would definitely recommend!
Deborah
10.0
/ 10
We really enjoyed our stay ! Great rooms , very friendly and helpful staff , great facilities and location . We will definitely return to this gem of a hotel !
Ali
10.0
/ 10
Located in the heart of Zurich downtown and next to the lake. Very clean and comfortable beds. I would stay there next time for sure
In the Area
See Map
Stockerstrasse 17, Enge, Zürich, Kanton Zürich, Switzerland, 8002

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Neues Schloss Privat Hotel Zurich, Autograph Collection is a good choice when you are visiting Enge, Zurich. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Neues Schloss Privat Hotel Zurich, Autograph Collection Address: Map & Location

Stockerstrasse 17, Enge, Zürich, Kanton Zürich, Switzerland, 8002
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Discover More About Neues Schloss Privat Hotel Zurich, Autograph Collection

Location


Staying at Neues Schloss Privat Hotel Zurich, Autograph Collection is a good choice when you are visiting Enge, Zurich.

About Neues Schloss Privat Hotel Zurich, Autograph Collection

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Neues Schloss Privat Hotel Zurich, Autograph Collection exclusively for you.

Neues Schloss Privat Hotel Zurich, Autograph Collection is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Neues Schloss Privat Hotel Zurich, Autograph Collection.

All facilities in Neues Schloss Privat Hotel Zurich, Autograph Collection

Others Neues Schloss Privat Hotel Zurich, Autograph Collection
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

General

  • Banquet
  • Terrace

Things to Do

  • Discounted Fitness Center

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Neues Schloss Privat Hotel Zurich, Autograph Collection

Important Note
  • Fee for buffet breakfast: approximately CHF 42 per person
  • Valet parking fee: CHF 42 per day
  • Pet fee: CHF 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Neues Schloss Privat Hotel Zurich, Autograph Collection
57
Number of floors in Neues Schloss Privat Hotel Zurich, Autograph Collection
5
Another facilities in Neues Schloss Privat Hotel Zurich, Autograph Collection
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Luggage storage

Frequently asked question in Neues Schloss Privat Hotel Zurich, Autograph Collection

What are available facilities at Neues Schloss Privat Hotel Zurich, Autograph Collection?
There are top facilites at Neues Schloss Privat Hotel Zurich, Autograph Collection such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Neues Schloss Privat Hotel Zurich, Autograph Collection?
Check-in time at Neues Schloss Privat Hotel Zurich, Autograph Collection is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Neues Schloss Privat Hotel Zurich, Autograph Collection provide breakfast?
Yes, Neues Schloss Privat Hotel Zurich, Autograph Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Neues Schloss Privat Hotel Zurich, Autograph Collection?
Neues Schloss Privat Hotel Zurich, Autograph Collection is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Neues Schloss Privat Hotel Zurich, Autograph Collection have?
Neues Schloss Privat Hotel Zurich, Autograph Collection has 5 floors.
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More Reviews from Other Guests in Neues Schloss Privat Hotel Zurich, Autograph Collection

8.4
Very Good
From 330 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Neues Schloss Privat Hotel Zurich, Autograph Collection

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stay Away from this hotel. This is at best a 3.5-star hotel, not the 5-star listed here. There is no air conditioning to speak of, rooms were at best at 27 degrees C at night. The staff is wonderfully polite though, but would be good if they would not lie about not being able to fix the air conditioning and rooms not being ready -- when the rooms actually were ready. Overall, a poor quality hotel and no reason to stay here if you have other choices.
Read More
Navdeep
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

One receptionist was very rude (Red haired Polish lady).That’s all. Expect more from five star hotel staff.
Todd
8.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

Staff was good Extremely disappointed that our hotel charged us extra for a suite yet had no real working air conditioning Room would not go below 22 C
Melissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Warm welcome and great staff and service!
Zantae
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

The property has GREAT staff, they are very accommodating and helpful. Enjoyed my stay and would definitely recommend!
Deborah
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 151 week(s) ago

Hotels.com verified review

We really enjoyed our stay ! Great rooms , very friendly and helpful staff , great facilities and location . We will definitely return to this gem of a hotel !
Ali
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

Located in the heart of Zurich downtown and next to the lake. Very clean and comfortable beds. I would stay there next time for sure
Ade
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

good hotel
Sharon
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

This was a great location, near the lake. The people working at the hotel were great. I recommend it.
abdulrahman
icon-with Friends
with Friends
4.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

about the A/C in the room is very bad and not change for me the room he keep me in same room and not give me anything to make me happy.
Michelle
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 280 week(s) ago

Hotels.com verified review

Booked a one night stay-cation and used the room during the day as part of a bachelorette celebration. The staff went over and above in providing extra refreshments for the celebration and was very accommodating to my requests.
Hillary
6.0
/10
Reviewed 303 week(s) ago

Hotels.com verified review

The bathroom was so small my husband literally couldn’t use the facilities without very awkward positioning. The air was broken and we couldn’t adjust the heat down, which made it impossible to sleep at night, and since it was below freezing at night, was too cold to open the window to cool down the room. Employees are excellent though.
Read More
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 307 week(s) ago

Hotels.com verified review

Nice stay with friendly staff, always happy to give directions or recommend restaurants. Location is great with easy access to shops and restaurants, and just a short stroll away from the lake.
Verified traveler
6.0
/10
Reviewed 321 week(s) ago

Expedia Group verified review

We booked a junior suite. The room was clean and comfortable enough but we were surprised to find the furniture and the bed head in a very worn and tatty condition. This is unacceptable at any price but at CHF620 per night is very poor. We won’t return.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

I booked club rooms and wasn’t too happy with the rooms themselves. The hotel needs some updating, there is no club lounge but we did get breakfast. The location is decent, it’s inside a business area, but an easy walk to the old town area.
Sunik
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

Carpet smells bad in the rooms and corridors. For the price I paid it’s not of Sheraton quality...
Verified traveler
icon-Business Family
Business Family
10.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Excellent location. Close to the lake. Spacious clean rooms. The staff was super nice
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

The position of the hotel is very good by the lake and near to old city. The nice room with confortable bed.
Kavita
10.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

We stayed 3 nights at the hotel . Convenient location .. very clean hotel and helpful staff . Thank you
Warren
10.0
/10
Reviewed 354 week(s) ago

Hotels.com verified review

Great staff!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Neues Schloss Privat Hotel Zurich, Autograph Collection

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 330 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Neues Schloss Privat Hotel Zurich, Autograph Collection

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stay Away from this hotel. This is at best a 3.5-star hotel, not the 5-star listed here. There is no air conditioning to speak of, rooms were at best at 27 degrees C at night. The staff is wonderfully polite though, but would be good if they would not lie about not being able to fix the air conditioning and rooms not being ready -- when the rooms actually were ready. Overall, a poor quality hotel and no reason to stay here if you have other choices.
Read More
Navdeep
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

One receptionist was very rude (Red haired Polish lady).That’s all. Expect more from five star hotel staff.
Todd
8.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

Staff was good Extremely disappointed that our hotel charged us extra for a suite yet had no real working air conditioning Room would not go below 22 C
Melissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Warm welcome and great staff and service!
Zantae
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

The property has GREAT staff, they are very accommodating and helpful. Enjoyed my stay and would definitely recommend!
Deborah
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 151 week(s) ago

Hotels.com verified review

We really enjoyed our stay ! Great rooms , very friendly and helpful staff , great facilities and location . We will definitely return to this gem of a hotel !
Ali
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

Located in the heart of Zurich downtown and next to the lake. Very clean and comfortable beds. I would stay there next time for sure
Ade
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

good hotel
Sharon
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

This was a great location, near the lake. The people working at the hotel were great. I recommend it.
abdulrahman
icon-with Friends
with Friends
4.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

about the A/C in the room is very bad and not change for me the room he keep me in same room and not give me anything to make me happy.
Michelle
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 280 week(s) ago

Hotels.com verified review

Booked a one night stay-cation and used the room during the day as part of a bachelorette celebration. The staff went over and above in providing extra refreshments for the celebration and was very accommodating to my requests.
Hillary
6.0
/10
Reviewed 303 week(s) ago

Hotels.com verified review

The bathroom was so small my husband literally couldn’t use the facilities without very awkward positioning. The air was broken and we couldn’t adjust the heat down, which made it impossible to sleep at night, and since it was below freezing at night, was too cold to open the window to cool down the room. Employees are excellent though.
Read More
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 307 week(s) ago

Hotels.com verified review

Nice stay with friendly staff, always happy to give directions or recommend restaurants. Location is great with easy access to shops and restaurants, and just a short stroll away from the lake.
Verified traveler
6.0
/10
Reviewed 321 week(s) ago

Expedia Group verified review

We booked a junior suite. The room was clean and comfortable enough but we were surprised to find the furniture and the bed head in a very worn and tatty condition. This is unacceptable at any price but at CHF620 per night is very poor. We won’t return.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

I booked club rooms and wasn’t too happy with the rooms themselves. The hotel needs some updating, there is no club lounge but we did get breakfast. The location is decent, it’s inside a business area, but an easy walk to the old town area.
Sunik
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

Carpet smells bad in the rooms and corridors. For the price I paid it’s not of Sheraton quality...
Verified traveler
icon-Business Family
Business Family
10.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Excellent location. Close to the lake. Spacious clean rooms. The staff was super nice
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

The position of the hotel is very good by the lake and near to old city. The nice room with confortable bed.
Kavita
10.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

We stayed 3 nights at the hotel . Convenient location .. very clean hotel and helpful staff . Thank you
Warren
10.0
/10
Reviewed 354 week(s) ago

Hotels.com verified review

Great staff!
Number of reviews per page
20
40