Novotel Genève Centre

Great location, friendly and helpful staff and clean rooms.

I’ve been staying at this hotel for many years - but it is not what it used to be - I see two main problems: 1- the beds are old and sunken - they need to be replaced. The problem is when you complain about the bed, the front desk refuses to give you a new room. Which related to the second problem. 2-This Novotel in Paquis has a policy where once you check into a room and you are not satisfied with it - they will not move you, because it is too much work for the custodial staff. So you are stuck with the same bad room for five nights. 3 - another sign of general deterioration is the key-cards for the rooms don’t work. You have to go down twice a day to get the room card activated. Overall the front desk could more polite and accommodating

Great place to stay and this hotel is in a great location. The breakfast was really good and staff very friendly. Leo in Particular was very polite and helpful. Enjoyed our stay for 4 nights. This hotel is very clean!

The property was great but this toilet separate from a sink is not great. We stayed in a place in Paris that was the same…not a fan. The layout of the bathroom itself could be different to allow for more counter space and the shower could maybe be part of the bathtub?

Best hotel for family stay. A late checkout at noon and only 6mins walk from Geneve train station with a good access to the Geneva airport.

This hotel is a short walk from the main train station and close to the waterfront. It has lots of dining options around and their breakfast option was great. Check in and check out process is very fast. The room itself was very spacious and clean.

Excellent!!!

Great location and onsite parking in the heart of Geneva.

Room was on floor one - directly above staff entrance and storage bins Noisy throughout the night with staff taking breaks - talking so loudly I could hear every word then at 5.30 am bins emptied right outside window and no chance to get any sleep Told reception who said nothing more than - that’s what happens in city centre hotel - stayed in many cities and never had this

This was a good location to see Geneva. Staff was very nice and accomodating.

Perfect

Centrally located nice hotel

Our booking for some reason is in another persons name even though my id was presented upon check in. So all communication coming to my email i am being addressed by another name. I observed also not all guests are given thr same courtesies upon check in.

Great hotel. Very clean. Good location. Lots of families and airline staff

Really friendly and helpful staff when travelling with 2 infants. Not far from local sights and the train station. Exceptionally clean

Very good nice and big room good amenities

Very spacious room, clean and friendly staff. Air conditioner that really worked and that’s very important for Europe summer’s!

I would strongly recommend to change bathroom door as it is very incovenient without lock and glass door, especially with family with kids.

This hotel was great, zero issues. The only thing was the area, which wasn't the best.

Great stay for my family of 4 at Geneva.