Novotel Zurich City West

Hotels
8.2
/10
Very Good
966 reviews

What Guests Say About Their Stay

Subhendu
10.0
/ 10
Without doubt one of the best hotel I stayed during my trip to Switzerland. We were warmly welcomed by the staffs… the room was allocated immediately upon arrival. The staffs were extreamly friendly , flexible restaurant… nice ambiance’s.
Raz
10.0
/ 10
comfortable beds and great internet access and Kids loved swimming pool and nice breakfast.
Afshin
10.0
/ 10
The front desk staff were friendly and helpful. The strict early check in process was lengthy although I paid extra for it. They need to realize that a customer who have travelled far and is tired they need refreshment. so the staff needed to clean it up earlier espcially when I had contacted them early. The second issue was it was hard to get hold of hotel clerk over the phone from overseas.
In the Area
See Map
Schiffbaustrasse 13, Am Turbinenplatz, Escher Wyss, Zürich, Kanton Zürich, Switzerland, 8005

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Novotel Zurich City West is a hotel is located at Escher Wyss. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Novotel Zurich City West Address: Map & Location

Schiffbaustrasse 13, Am Turbinenplatz, Escher Wyss, Zürich, Kanton Zürich, Switzerland, 8005
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Discover More About Novotel Zurich City West

Location


Novotel Zurich City West is a hotel is located at Escher Wyss.

About Novotel Zurich City West

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Novotel Zurich City West exclusively for you.

Novotel Zurich City West is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Zurich City West.

All facilities in Novotel Zurich City West

Others Novotel Zurich City West
Others

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Express check-in
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Coffee/tea in lobby
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Indoor pool
  • Picnic area
  • Garden
  • Pool sun loungers

Business Facilities

  • Business center
  • Meeting facilities
  • Conference room
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Terrace
  • Parking (surcharge)

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Game room
  • Fitness center

Family-friendly Facilities

  • Children pool

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in Novotel Zurich City West

Important Note
  • Fee for buffet breakfast: approximately CHF 32 per person
  • Self parking fee: CHF 25.00 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 60 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • This property uses a grey water recycling system and eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Novotel Zurich City West
144
Number of floors in Novotel Zurich City West
5
Another facilities in Novotel Zurich City West
Tours, Multilingual staff, Laundry service, Express check-in, Luggage storage

Frequently asked question in Novotel Zurich City West

What are available facilities at Novotel Zurich City West?
There are top facilites at Novotel Zurich City West such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Novotel Zurich City West?
Check-in time at Novotel Zurich City West is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Novotel Zurich City West provide breakfast?
Yes, Novotel Zurich City West provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Novotel Zurich City West?
Novotel Zurich City West is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Novotel Zurich City West have?
Novotel Zurich City West has 5 floors.
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More Reviews from Other Guests in Novotel Zurich City West

8.2
Very Good
From 960 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

7.2

Service and Facilites

8.2

Sort by
Most Relevant
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Traveler Reviews Novotel Zurich City West

Number of reviews per page
20
40
Top reviews
Subhendu
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Without doubt one of the best hotel I stayed during my trip to Switzerland. We were warmly welcomed by the staffs… the room was allocated immediately upon arrival. The staffs were extreamly friendly , flexible restaurant… nice ambiance’s.
Azamossadat Jahanian
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were friendly. The room was clean and tidy. Breakfast was good, there were 2 coffee machine, but weren’t enough for this busy hotel and one of them was faulty. The pool was small but clean. Overall decent for 4 star hotel.
Pete
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice hotel in a convenient location for the city centre. Resturant didnt have much choice.
Raz
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

comfortable beds and great internet access and Kids loved swimming pool and nice breakfast.
Afshin
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The front desk staff were friendly and helpful. The strict early check in process was lengthy although I paid extra for it. They need to realize that a customer who have travelled far and is tired they need refreshment. so the staff needed to clean it up earlier espcially when I had contacted them early. The second issue was it was hard to get hold of hotel clerk over the phone from overseas.
Read More
Seema
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The area was quite safe and convenient for public transportations.
Maha
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Comfortable but small room for 4
Ian
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Our bed was two single beds pushed together so you kept falling down the middle of them during the night! Which meant me and my wife could not hug! The pillows were really hard, like rocks! Did not sleep very well. The morning buffet was so expensive, even though the kids were “free”, it was still 31 Swiss Franks per person!!
Anita
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My room was smelling musty. Hallways smelled musty. No closet space in the room. I didn’t realize I hooked a hotel that was so old. Lobby was great the restaurant ok.
Sarah
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Would not stay here again
Surjyakanta
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I was very disappointed with the customer service from the Novotel Reservations team. Unfortunately, my wife fell sick and we had to cancel my plan partially. Even after describing the whole situation and sharing all the the travel documents with the Reservation department, they simply ignored my case and avoided to help. It was not expected from a reputed hotel like Novotel. If they care about their customer and discuss this matter further, I would love to talk to them.
Read More
fred
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

First and foremost the Staff was very attentive to our needs whether we needed extra pillows, extra blankets, any info or recommendation on sight seeing or restaurants to eat at the staff was great. It was my wife and two 21 year old daughters staying at the Novatel for 5 nights for holiday from the States. . Rooms very clean. Hotel located in a good location. Not very touristy (which we like) but walkable to train station (about 20 minutes). Lots of restaurants to choose from on the walk toward train station. Grocery store across the street 2minute walk.
Read More
Muhammad
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good: Lobby, Breakfast, clean hallways and rooms. Needs improvement: staff serving breakfast needs more training on how to interact with guests Suggestions: As the room pricing is on the higher side, it would be better if breakfast is included.
Elio
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good hotel.
Phenia
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The food was great and so were the amenities.
Jianwei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We spend one night in this hotel. Matched with my expectation with a brand name of novetel hotels. Would return in the future.
Vikas
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very clean indeed
Ali
icon-Business and Leisure with Children
Business and Leisure with Children
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I liked the location,the upkeep was also very good ,what i didn't like was staff attitude it was careless and not welcomingat all , the restaurant never answers the phone for room service, the front desk didn’t care at all about that,we booked a room for 2 adultsand 2 kids ,but we got was 4 befs cramped in a small room ,i visit zurich all the time with my family ,i cannot say that i will stay in this novatel .Thank you.
Read More
SAURABH
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

There was absolutely no facilities which are bare minimum, like - no iron board or coffee machine or water bottles in the room. Staff was not available most of the time to make the sofa bed, and the worst of all - no one picks up the front desk phone. You literally need to walk down to them every time. Breakfast was decent and locality is well connected.
Read More
Rebecca
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Certainly not the usual standard of a Novotel - it was connected to sister hotel the Ibis and it certainly felt like they put a lick of blue paint on an Ibis. By far the poorest Novotel I’ve stayed in but comfortable for a lower end hotel.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Novotel Zurich City West

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 960 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

7.2

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Zurich City West

Number of reviews per page
20
40
Top reviews
Subhendu
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Without doubt one of the best hotel I stayed during my trip to Switzerland. We were warmly welcomed by the staffs… the room was allocated immediately upon arrival. The staffs were extreamly friendly , flexible restaurant… nice ambiance’s.
Azamossadat Jahanian
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were friendly. The room was clean and tidy. Breakfast was good, there were 2 coffee machine, but weren’t enough for this busy hotel and one of them was faulty. The pool was small but clean. Overall decent for 4 star hotel.
Pete
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice hotel in a convenient location for the city centre. Resturant didnt have much choice.
Raz
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

comfortable beds and great internet access and Kids loved swimming pool and nice breakfast.
Afshin
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The front desk staff were friendly and helpful. The strict early check in process was lengthy although I paid extra for it. They need to realize that a customer who have travelled far and is tired they need refreshment. so the staff needed to clean it up earlier espcially when I had contacted them early. The second issue was it was hard to get hold of hotel clerk over the phone from overseas.
Read More
Seema
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The area was quite safe and convenient for public transportations.
Maha
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Comfortable but small room for 4
Ian
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Our bed was two single beds pushed together so you kept falling down the middle of them during the night! Which meant me and my wife could not hug! The pillows were really hard, like rocks! Did not sleep very well. The morning buffet was so expensive, even though the kids were “free”, it was still 31 Swiss Franks per person!!
Anita
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My room was smelling musty. Hallways smelled musty. No closet space in the room. I didn’t realize I hooked a hotel that was so old. Lobby was great the restaurant ok.
Sarah
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Would not stay here again
Surjyakanta
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I was very disappointed with the customer service from the Novotel Reservations team. Unfortunately, my wife fell sick and we had to cancel my plan partially. Even after describing the whole situation and sharing all the the travel documents with the Reservation department, they simply ignored my case and avoided to help. It was not expected from a reputed hotel like Novotel. If they care about their customer and discuss this matter further, I would love to talk to them.
Read More
fred
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

First and foremost the Staff was very attentive to our needs whether we needed extra pillows, extra blankets, any info or recommendation on sight seeing or restaurants to eat at the staff was great. It was my wife and two 21 year old daughters staying at the Novatel for 5 nights for holiday from the States. . Rooms very clean. Hotel located in a good location. Not very touristy (which we like) but walkable to train station (about 20 minutes). Lots of restaurants to choose from on the walk toward train station. Grocery store across the street 2minute walk.
Read More
Muhammad
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good: Lobby, Breakfast, clean hallways and rooms. Needs improvement: staff serving breakfast needs more training on how to interact with guests Suggestions: As the room pricing is on the higher side, it would be better if breakfast is included.
Elio
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good hotel.
Phenia
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The food was great and so were the amenities.
Jianwei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We spend one night in this hotel. Matched with my expectation with a brand name of novetel hotels. Would return in the future.
Vikas
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very clean indeed
Ali
icon-Business and Leisure with Children
Business and Leisure with Children
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I liked the location,the upkeep was also very good ,what i didn't like was staff attitude it was careless and not welcomingat all , the restaurant never answers the phone for room service, the front desk didn’t care at all about that,we booked a room for 2 adultsand 2 kids ,but we got was 4 befs cramped in a small room ,i visit zurich all the time with my family ,i cannot say that i will stay in this novatel .Thank you.
Read More
SAURABH
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

There was absolutely no facilities which are bare minimum, like - no iron board or coffee machine or water bottles in the room. Staff was not available most of the time to make the sofa bed, and the worst of all - no one picks up the front desk phone. You literally need to walk down to them every time. Breakfast was decent and locality is well connected.
Read More
Rebecca
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Certainly not the usual standard of a Novotel - it was connected to sister hotel the Ibis and it certainly felt like they put a lick of blue paint on an Ibis. By far the poorest Novotel I’ve stayed in but comfortable for a lower end hotel.
Number of reviews per page
20
40