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The Passage
Hotels
9.2
/10
Exceptional
964 reviews
What Guests Say About Their Stay
Elizabeth
10.0
/ 10
An excellent location for visiting Basel - close to the centre and accessible to the train and bus station (with airport links). The rooms were well designed and set up, clean and new-looking, and quiet, staff were very friendly and helpful. I will be booking The Passage for my next trip
Amanda
10.0
/ 10
Wonderful (short) stay in Basel. Very convenient location to walkable areas or public transportation. Quiet, comfy, and clean.
Lealem
10.0
/ 10
Great stay very clean, friendly staff, and a convenient location. Everything was well-managed and comfortable. Highly recommended!
In the Area
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Steinengraben 51, Basel, Basel-Stadt, Kanton Basel-Stadt, Switzerland, 4051
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in The Passage
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Per room per night (excl. taxes & fees)
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The Passage Address: Map & Location
Steinengraben 51, Basel, Basel-Stadt, Kanton Basel-Stadt, Switzerland, 4051
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Location
The Passage is located in area / city Basel.
About The Passage
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Enjoy luxurious treats and incomparable experience by staying at The Passage.
All facilities in The Passage
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Concierge
General
- Parking
- Banquet
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Elevator
Food and Drinks
- Bar
- Breakfast
- Snack bar
Connectivity
- LAN Internet
- Free WiFi
Business Facilities
- Meeting facilities
- Business center
Things to Do
- Sauna
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Passage
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately CHF 27 per person
- Covered self parking fee: CHF 25.00 per night (in/out privileges)
- Pet fee: CHF 20 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: CHF 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 23:30
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 23:30 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Passage | 53 |
Number of floors in The Passage | 5 |
Another facilities in The Passage | Laundry service, Newspaper in lobby, Tours, Luggage storage, Multilingual staff |
Frequently asked question in The Passage
What are available facilities at The Passage?
There are top facilites at The Passage such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at The Passage?
Check-in time at The Passage is staring from 15:00 - 23:30 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The Passage provide breakfast?
Yes, The Passage provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The Passage?
The Passage is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Passage have?
The Passage has 5 floors.
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More Reviews from Other Guests in The Passage
Other sources (964)
9.2
Exceptional
From 964 reviews
Cleanliness
9.6
Room Comfort
9.2
Location
9.0
Service and Facilites
9.2
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Traveler Reviews The Passage
Number of reviews per page
20
40
Top reviews
Scott
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
close to everything
Verified traveler
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Very convenient location. Close to old city and the zoo
Oleg
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Spacious rooms and excellent service.
Elizabeth
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
An excellent location for visiting Basel - close to the centre and accessible to the train and bus station (with airport links). The rooms were well designed and set up, clean and new-looking, and quiet, staff were very friendly and helpful. I will be booking The Passage for my next trip
Paolo
Leisure
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Good quality hotel. The room was smaller a bit older than expected from the pictures, but overall comfortable and clean
Patricia
Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The staff at the Passage were friendly and accomodating. The location was perfect for us - close to the train station, restaurants and shopping. The hotel was clean and comforatable. We enjoyed our stay and would go back.
Amanda
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Wonderful (short) stay in Basel. Very convenient location to walkable areas or public transportation. Quiet, comfy, and clean.
Lealem
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great stay very clean, friendly staff, and a convenient location. Everything was well-managed and comfortable. Highly recommended!
Lyn
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Excellent all round. Room, customer service and amenities as well as location all fabulous
edward
with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Nice clean and modern hotel room. Fair value.
Steve
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The room was very nice. The bed was extremely comfortable. We were greeted warmly and they answered all of our tourist questions. The bathroom and bedroom were spacious and quiet. It was an easy walk to lots of restaurants. I Highly recommend this hotel.
Jonathan
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Freindly and clean.
Ian
Business
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
My first visit. Very impressed. Staff were professional and friendly. Comfortable and excellent value
Mark
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Great location. Calm hotel with comfy bed and THE most amazing shower. Friendly staff.
Christine
8.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Beautiful space, quiet, excellent shower, but the bed was way too hard and the 1 pillow provided too flat, which made the sleep less than great.
Wenlong
Business and Leisure Family
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Excellent hotel. A lot of shopping places in walking distance. Hotel sauna is very nice too
Jennifer
Leisure
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
I enjoyed my stay here; I wish it could have been longer. The front desk staff were kind and helpful. Location was within walking distance to Christmas Markets and was a short taxi drive from airport.
Mark
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Got bus into town and short 10-15 walk to hotel (Free bus from airport if you staying in Basel) room was comfy, clean, excellent powerful hot shower. Very comfy bed, liked how curtains totally blocked out light so get a great nights sleep.
Sauna in hotel was very good, needed after a long day in the cold outside. Nice little touches like tea, mulled wine and cookes in reception, again very wlecome after coming in from the cold.
Location was great, short walk into town and christmas markets, or to station to get train to Luzern or Zurich or wherever, perfect location in that respect.
Staff were beyond excellent, gave us so much advise and just so friendly.
Didnt eat at hotel as we were out most the time and so many options around town, but it looked good.
Loved our stay
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Matthew
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Good location for walking distance to all Christmas Markets
Tracia
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
The best staff! The staff here was truly exceptional. Their friendliness, helpfulness and attentive service is beyond compare. Every single person made us feel like we were someone important. The hotel was very nice too - comfortable and quiet. The Basel Card they gave us was a nice perk too, giving us free access to public transit and discounts at attractions. I would consider returning to Basel even more, just to stay here again.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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