Guanko Hotel

Good location, clean hotel

The breakfast at guanko is especially good. The western set breakfast has really good fried chicken.

The hotel itself and the room we were assigned were great! We were also happy and surprised to find a very good Japanese restaurant nearby. The inly suggestion for the hotel is to provide more shuttle service to Chiayi train station so that guests don't need to lug all their heavy bags walking around.

Staff KW is an exceptional employee, great asset to your hotel. We arrived the hotel before check-in time; he offered and helped us with storing our luggage. He suggested that we go grab lunch and come back at check-in time. When we returned later, Wei took the time and helped us planned our trip to Alishan. He mentioned that on his day off Sat, which is next day, he was going to Alishan as well for fall foliage, and welcomed us to join him. After chatting with KW, we decided to meet KW at the bus stop in the morning. Wei helped us bough bus tickets and accompanied us to Alishan. On the way to Alishan, we chatted and noticed KW carried hotel brochures to distribute there, also while we were at the mountain train station, he helped other hotel guests buying next day train tickets. KW is such a generous and kind person. Really, who would go out his way to help someone that he barely knows? A Big Thank You to KW!

Hotel is near Chiayi city, it is convenient to eating and shopping.

Hotel is basic. City ctr is 5 mins by taxi. Breakfast finishes at 9am and we all missed it. Room is huge and basic design. Bathroom is clean and tidy. Staffs are helpful. Overall is find and we come back next time.

Just a brief stay as I was on business. Staff was very courteous and helpful. Not near much but pleasant for short stay.

I enjoyed very much my stay at Guanko Hotel, particularly a free upgrade to a Deluxe Family Room on the top floor. The room is very big and comfy and I highly appreciated the quietness. Nice & helpful staffs. The free breakfast buffet looks horrible.

The switch control was at the centre of the bed head. When you switch off the lights in the room to sleep, the indicating lights on the panel was glowing near your head in the dark. I had to use one pillow to cover the switch panel. The room only has 2 very thin and light pillows. Insufficient pillows given that I had to use one to block the switch panel. Pillow was too light and low. Caused me neck strain the next day. I had asked for a 3-pin adaptor but the staff told me that there were not enough staff at the moment and I had to go down to the front desk to get it myself. It was 11.45pm. The hotel should not be busy then. When I went to the counter immediately after the phone call, there were 3 staffs at the reception and the lobby area was dead quiet.

I stayed at 5 different hotels in Taiwan this time around, and Guanko was just fine - it was nice for it's location in Jiayi. I would stay there again.

很棒喔

很讚

環境乾淨整潔，床舒適，隔音好，早餐很豐富好吃！

唯一缺點就是隔音不好，其他都不錯

服務人員很用心，說明也很仔細，從訂房開始都很主動聯繫確認。 入住房間發現冰箱有前一位客人遺留的飲品，電話反應後工作人員立刻帶著酒精進來清潔整理。半夜隔壁房太吵，一樣電話反應工作人員馬上上樓規勸。 人員服務精神真的很好！ 唯一可惜的是，飯店隔音真的很差（難怪進房發現二組耳塞😂），樓上的腳步聲，隔壁房的說話聲、電視聲，走廊的人聲，二邊房間的開關門聲都非常清楚！建議淺眠的人要來住要多考量。因為我本身也算好睡，也蠻長住飯店的，這種隔音狀況實在也是讓我大開眼界。

房間乾淨整潔、早餐相當豐富，下午還有迎賓的午茶點心，已經入住好幾次了！

隔壁韓國旅客半夜喧嘩, 打電話給櫃台, 櫃台處理迅速而且有效, 給一個讚

隔音不太好，幾乎所有聲音外面跟隔壁都聽得一清二楚

除了房間隔音差一點(是因為隔壁房間電視聲音開很大)之外，其他部份都很滿意。早餐雖不比五星級飯店，但還算得上物超所值。服務人員的態度也是十分棒。下次仍會考慮入住。

地點方便、停車方便、價位合理、環境整潔、早餐好吃，服務人員很專業親切，很用心！下次有機會會再入住！