Master Hotel

Great location, room is spacious and clean. Nice staff and make you feel welcoming.

Room was spotless and spacious. And bed was comfortable.

very conveniently located with access to all forms of transportation, food and shopping. we had requested for a room that we had previously stayed in but were given another due to some hiccups in the communication. the first room was a little dated and too dim. the staff on duty Mr Huang was very patient with our request for a change of room, and luckily he managed to get what we wanted at Block B 18th floor the next day. it was newer, brighter and has a better layout which makes it feel bigger. we also requested for a no-bathtub bathroom. it has a drying system which also helps in drying wet towels n laundry. however, it takes a really long while to adjust the shower temperature, and this wasted a lot of water..... not all the units are under Master's management. others could be private residential units . also note that the hotel counter service is only from 9.30am to 9.30pm. so do always remember to bring your one set of door card because no staff can help you unlock your room after 9.30pm. there is a security guard on duty for the building (not hotel staff) whole day, but i do not know how much help can they render. overall, it was a pleasant stay. we will be very specific with our room request the next time we come back.

It's cozy, convenient, clean, good service. Can do everything within in the building.

Great location. Staff was friendly. Room was big and clean. I had a pleasant stay there.

basically place is hard to find for 1st time but location is very convenient and room is big n equipped w heater but will b better if toilet has bidet spray... Staff allowed us to check in 2 hours earlier which is much appreciated as we were tired since we arrive at 7am 1 of d male staff was not so helpful as he peomised to call me reqgarding my reqyest but failed to do so

The location is excellent surrounded by shopping mall and transportation hub. Even rainy days, you don’t have to worry about bringing an umbrella since you can shop around.

Convenient location. Disposable slippers were provided in the room. Everything was good but the tray in the shower cubicle was too small to put additional shower gels/shampoos. It would be good to have a bigger tray in the shower cubicle.

We booked a room with twin beds and got the highest floor with a balcony. Toiletries were provided and room was clean. The water pressure for shower was good. Hair dryer was available in the room. Other provided items in the room: coffee and tea, bottled water, disposable slippers. Walking distance to Q Mall and Taipei Bus Station.

Reception opening at 09:30 is not great, when we checked in we got given a very small room with 2 single beds, not what I booked. Room should have been 46sqm and at least one double. English was a massive problem and unable to understand my issue. The booking confirmations did not describe what I booked and therefore unable to show them to help understand and rectify, as far as they were concerned it had 2 beds and that was it. It did make the stay somewhat less enjoyable and the annoyance of not getting what I paid for isn’t great with little I can do or could do.

Nice rooms great service

The first room that we were given were located at level 11 and it was a very old and dirty room with torn curtains, rusty cupboards, bed frames, door and balcony. Totally different from the photos shown online. Worse was the lights turned on and off by itself, the sound of the aircon was also getting louder as the sky gets darker. We suspected if was haunted!! we requested to change the room and was changed to a room located at level 12. This room was much cleaner.. but the lights at the toilet was also blinking non stop. There were also loud knocking on our wall at nights.. is was a very unpleasant and uncomfortable stays. It definitely ruined our holidays. The only plus point is the location. Will i stay here again when i am in taipei, the answer is definitely NO.

The Reception is not where your hotel will be. It is part of a old and run down apartments. Only stay here if you expect a bed and nothing else.

Great location, big and clean room. I stayed 5 nights in this service apartment. It’s in the different side of the building from the office. After checking in someone will take you to the room. The location is very convenient and lots of restaurants I definitely will stay again next time in the city

The check-in process and location where unusual, but once through that everything was fine. The room size was definitely not as advertised. It was fair for the price but not large as it claimed. I stayed here as a stop over with my family and it was super convenient for things to do and kill time.

Hotel was connected to the main Taipei station and bus station and right by a taxi station. It also had direct access to the Q-Hotel which has a grocery store and food court. It was a little bit of a pain to check in a few offices away and to take 2 elevators to the room. But we were looking for an apartment type room (separate rooms and living room) and this fit the bill. The washer did not work, but the laundromat was a very easy 5 minute walk downstairs and out of the mall. We had a kitchen, hot pot and large fridge which was helpful, but no dishes or microwave to make food. Beds were very comfortable. We were surprised when the front desk office was not open when we left so we just left the keys in the room. Overall it worked very well for our visit.

If you can find the counter to sign in. It’s a little closeted space with no real identity. The elevator to the room is on the opposite side of the building. The room is not what is advertised. For the price of the room, I can go to the higher rated names hotel!

Conveniently located near shopping belt with accessible food outlets

The property is located near exit Y3. There is a 24h front desk. The rooms are located on a different building near exit Q1. The room is comfortable for the price we paid. Theres even a washing machine for those who need it

Hotel is convenient. Lots of shops at the mall downstairs. However, this hotel seems to be a combination of offices and hotel rooms. Nonetheless, it is still a good place to stay.