Smiles Stone Town Hotel

Hotels
6.4
/10
Pleasant
34 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
Great place to stay for a few days, excellent service & great rooms. It was noisy in the area but not too bad that you can't get some sleep.
Verified traveler
10.0
/ 10
The room is very clean (always clean!!!), excellent staff - they very friendly, great location, breakfast is excellent, All the things in the room were excellent!
In the Area
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Mizingani Road &Malawi Road Intersection, Malindi, Mjini, Mjini Magharibi, Tanzania

Main Facilities

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Restaurant
WiFi
Smiles Stone Town Hotel is a hotel in a good neighborhood, which is located at Malindi.
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What's around Smiles Stone Town Hotel

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Mizingani Road &Malawi Road Intersection, Malindi, Mjini, Mjini Magharibi, Tanzania
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Location


Smiles Stone Town Hotel is a hotel in a good neighborhood, which is located at Malindi.

About Smiles Stone Town Hotel

Savor your favorite dishes with special cuisines from Smiles Stone Town Hotel exclusively for you.

With all facilities offered, Smiles Stone Town Hotel is the right place to stay.

All facilities in Smiles Stone Town Hotel

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Others

Hotel Services

  • Luggage storage
  • Front desk
  • Laundry service
  • Tours

General

  • Parking
  • Smoking area
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box

Things to Do

  • Library
  • Garden

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Smiles Stone Town Hotel

Important Note
  • Airport shuttle fee: USD 15 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.00 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • Tax ID - 139962710
  • This property accepts cash
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a fire extinguisher and a security system

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 14:00 - Before 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Smiles Stone Town Hotel
24
Another facilities in Smiles Stone Town Hotel
Luggage storage, Front desk, Laundry service, Tours, Parking

Frequently asked question in Smiles Stone Town Hotel

What are available facilities at Smiles Stone Town Hotel?
There are top facilites at Smiles Stone Town Hotel such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Smiles Stone Town Hotel?
The standard check-in time at Smiles Stone Town Hotel is starting from From 14:00 while the latest check-out time is at Before 10:00
Does Smiles Stone Town Hotel provide breakfast?
Yes, Smiles Stone Town Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Smiles Stone Town Hotel

6.4
Pleasant
From 34 reviews
Cleanliness

6.4

Room Comfort

5.8

Service and Facilites

7.0

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Traveler Reviews Smiles Stone Town Hotel

Number of reviews per page
20
40
Top reviews
Ruskin
2.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Worst hotel ever I stay. When check in at night 11:30 they gave Room number 205 & that room already occupied. So I told then they give room 24 triple room was very unhygienic, toilet was unclean, fan not working. I complain but no listen. I already informed at the time of booking that we are vegetarian so provide veg food no egg, then also not provide then I again argue then they provide vegetable.
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Ruskin
2.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Worst hotel ever I stay. When check in at night 11:30 they gave Room number 205 & that room already occupied. So I told then they give room 24 triple room was very unhygienic, toilet was unclean, fan not working. I complain but no listen. I already informed at the time of booking that we are vegetarian so provide veg food no egg, then also not provide then I again argue then they provide vegetable. Now I am checking out. But experience of checking out will send soon. And I want my money spend in room want refund by hotel.
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Lawrence
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Wonderful architecture and ambience. Older building, no elevator but stairs. Muslim environment but not overly so. Good solid breakfast. If going out after dark travel in a group or request a taxi to the hotspots of town. I love this place but if you want shiny and new with hot and cold running staff, it's not for you. If you want to feel like you are on Stone Town, almost like a local, this is the place to be.
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Samwel
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Nothing
Victor
4.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Verified traveler
4.0
/10
Reviewed 180 week(s) ago

Hotels.com verified review

Convenient location right at the ferry and close to most things in Stone Town. The air condition worked well and the hot water too. However the room itself was terrible, it had a foul smell of mold, and the bathroom is the smallest I have ever seen in a hotel. The shower is basically on top of the toilet, meaning everything gets wet whenever you want to take a shower there. Breakfast is basic, but somehow alright. For the price you can definitely find better options in town.
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Aisha
6.0
/10
Reviewed 196 week(s) ago

Hotels.com verified review

We booked this hotel after having read reviews and were a little disappointed considering the price that we paid and the images that we saw. We felt very deceived as you pay a lot for not much. The room itself is basic (images uploaded) with a very hard mattress and extremely squeaky bed - it makes noise with the slightest of movements. The WiFi works well in the lobby area but is poor inside the bedrooms. Also, the breakfast that we paid extra for our convenience was not worth the money considering the options are limited and they were out of many ingredients; for example, they’d only have the egg and toast as part of the full English. The staff on the other hand were great, they were extremely friendly and helpful. They’d go out of their way to help you out! Overall, our suggestions for Stone Town would be to look into a cheaper hotel as all you need is a place to stay or look into an Airbnb as the location and pricing would be more value for money. Everywhere in Stone Town is of walkable distance so don’t worry too much about location.
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Verified traveler
6.0
/10
Reviewed 219 week(s) ago

Hotels.com verified review

Its an alright place to stay for a night or two
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 279 week(s) ago

Expedia Group verified review

Great place to stay for a few days, excellent service & great rooms. It was noisy in the area but not too bad that you can't get some sleep.
Robyn
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 281 week(s) ago

Expedia Group verified review

Beautiful old building Well maintained and renovated inside. Staff were lovely!
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 284 week(s) ago

Expedia Group verified review

I was supposed to stay in this hotel for two nights. My room was on the ground floor (G01) and it smelled terribly due to big mouldy parts on the ceiling. I talked about the smell with the staff, but they were not able to offer me another room even though they were aware of the smell. The windows in this room could not be opened. When I came back after dinner they had sprayed the room against insects. Three big dead cockroaches were now lying around the bed and in front of the fridge. The smell had also gotten unbearable and there was no one at the reception anymore. Since I could not breathe in this room, I moved to another hotel. The next morning I officially checked out. They did offer me another room for the second night, but after the experience I had, I preferred staying somewhere else. However they didn’t offer me a refund even though they could out rent my initial room and the replacement room in the second night again.
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Verified traveler
10.0
/10
Reviewed 289 week(s) ago

Hotels.com verified review

The room is very clean (always clean!!!), excellent staff - they very friendly, great location, breakfast is excellent, All the things in the room were excellent!
Michael
6.0
/10
Reviewed 291 week(s) ago

Hotels.com verified review

We stayed 3 nights to explore Stonetown. The location is good for exploring stone town, but a little bit noisy with construction and traffic. Breakfast was good and sheets were clean 👍. Bathroom was not good. Lots of bugs and not separate shower. Aircon not work so good. Price is fair. Good for short stay
adnan
4.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

The manager did what he could to make it good for me. The hotel is just woren out. The shower was not working and toilet had s bad smell. The hotel is located next to the port of Zanzibar - so there was noise 24/7 from the street - very hard to sleep. The hotel is located close to forodhani park which is convenient.
Sara Kristina
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Det var inte riktigt som bilderna visade, ingen jättehög standard. Det ligger nära en trafikerad gata så ganska mycket ljud.
Katharina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Very kind Staff. But it was not possible to get in touch, neither with E-Mail nor by phone. But once we got there, we were very well received
Billy
4.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

Slitet och usel frukost
Laszlone
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

Pénztárca kimélő Hotel ,nekünk a célnak megfelelt,egyszerűek a szobák de tiszták voltak,a reggeli is egyszerű volt,ha luxust akartunk volna nyilván nem ezt a Hotelt nézzük.Nagyon kedves és segitőkész személyzet,Mi 12 éjszakát voltunk,elég zajos de aludni jártunk csak szinte.
Shaheen
6.0
/10
Reviewed 184 week(s) ago

Hotels.com verified review

Bonjour
Andrea
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

Ottima posizione, pulizia pessima della struttura e colazione quantitativamente scarsa.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.