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Tanzania (3,450 Hotels)
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Mjini Magharibi Region (282 Hotels)
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Zanzibar Serena Hotel
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Zanzibar Serena Hotel
Hotels
9.0
/10
Exceptional
223 reviews
What Guests Say About Their Stay
Diana
10.0
/ 10
Absolutely amazing!
I will definitely be back. Everyone treats you like family. Excellent service. Fabulous food.
Beautiful accommodations.
cindy
10.0
/ 10
Lovely property in a quiet corner of Stonetown. Great swimming pool. Historic quality of hotel added a charming feel. Most rooms overlook the ocean. The amenities were complete and the room was very comfortable. Spend a little extra to get an outside balcony or verandah. The staff was wonderful and helpful. There are lots of restaurants nearby. I can't speak for the food at the on property restaurant since I had to leave early and skipped the breakfast. I would definitely stay here again on a Stonetown visit.
Laureen
10.0
/ 10
My third stay here! I love Zanzibar and love staying here. It's so convenient to everything and the staff are exceptional. Big Joe is always there to welcome us! And Johannes and Suliman also are great. Food is good, view is spectacular, rooms are big and have an "Old World" feel. I love it here!
In the Area
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Kelele Square, Stone Town, Shangani, Mjini, Mjini Magharibi, Tanzania
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Zanzibar Serena Hotel
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Per room per night (excl. taxes & fees)
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What's around Zanzibar Serena Hotel
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Kelele Square, Stone Town, Shangani, Mjini, Mjini Magharibi, Tanzania
Discover More About Zanzibar Serena Hotel
Location
Zanzibar Serena Hotel is located in area / city Shangani.
About Zanzibar Serena Hotel
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Zanzibar Serena Hotel exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Zanzibar Serena Hotel.
All facilities in Zanzibar Serena Hotel
Others
Things to Do
- Romantic proposal packages
- Beach umbrella
- Outdoor pool
- Spa
- Picnic area
- Garden
- Beach towel
- Library
- Beach sun loungers
Hotel Services
- Laundry service
- Welcoming drinks
- Tours
- Multilingual staff
- Newspaper in lobby
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
General
- Smoking area
- Banquet
- Parking
- Terrace
Public Facilities
- Others
- Coffee shop
- Restaurant
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
Food and Drinks
- Bar
- Poolside bar
- Snack bar
Kids and Pets
- Babysitting with surcharge
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Nearby Facilities
- Souvenir shop
Sports and Recreations
- Game room
Accommodation Policy & General Information in Zanzibar Serena Hotel
Important Note
- Airport shuttle fee: USD 90800 per person (one-way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 5.00 per person, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Check-in/Check-out Time
Check-in:
From 12:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 12:00 - Before 10:00 |
Available rooms at Zanzibar Serena Hotel | 51 |
Number of floors in Zanzibar Serena Hotel | 3 |
Another facilities in Zanzibar Serena Hotel | Romantic proposal packages, Beach umbrella, Outdoor pool, Spa, Picnic area |
Frequently asked question in Zanzibar Serena Hotel
What are available facilities at Zanzibar Serena Hotel?
There are top facilites at Zanzibar Serena Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Zanzibar Serena Hotel?
The standard check-in time at Zanzibar Serena Hotel is starting from From 12:00 while the latest check-out time is at Before 10:00
More Reviews from Other Guests in Zanzibar Serena Hotel
Other sources (223)
9.0
Exceptional
From 223 reviews
Cleanliness
9.4
Room Comfort
9.0
Location
9.8
Service and Facilites
9.2
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Traveler Reviews Zanzibar Serena Hotel
Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Wonderful and very special hotel
Noor
Leisure with Partner
4.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Property rundown and staff doesn’t care
Darren
Leisure with Partner
4.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Overpriced for what is on offer. Room wasn’t ready for check-in time and even though we had to wait 1.5 hours to check-in, they would not provide a late checkout when the hotel wasn’t at full capacity. For the room price, you would be better off staying at the much nicer hotel next door.
Diana
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Absolutely amazing!
I will definitely be back. Everyone treats you like family. Excellent service. Fabulous food.
Beautiful accommodations.
cindy
Leisure
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Lovely property in a quiet corner of Stonetown. Great swimming pool. Historic quality of hotel added a charming feel. Most rooms overlook the ocean. The amenities were complete and the room was very comfortable. Spend a little extra to get an outside balcony or verandah. The staff was wonderful and helpful. There are lots of restaurants nearby. I can't speak for the food at the on property restaurant since I had to leave early and skipped the breakfast. I would definitely stay here again on a Stonetown visit.
Read More
Zachariah
Leisure
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
This was a great stay
Ian
Leisure with Partner
4.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
The property is in a good location but is extremely tired and old fashioned. They are installing an elevator but this was right next to our room so very noisy works. The entire facilities need a major renovation. The staff were wonderful especially Johannes in the concierge.
Angela
Leisure with Friends
8.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
The location and pool were great. The restaurant food was excellent, free breakfast excellent. Pool service from Damian especially was fabulous.
Laureen
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
My third stay here! I love Zanzibar and love staying here. It's so convenient to everything and the staff are exceptional. Big Joe is always there to welcome us! And Johannes and Suliman also are great. Food is good, view is spectacular, rooms are big and have an "Old World" feel. I love it here!
Rozmin
Leisure Family
6.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Hotel does not have an elevator. People struggle to take stairs up to their floors. Rooms look tired and need refurbishing. Rooms also need more lighting - feel dark and depressing.
Igor
2.0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
Upon check out I received the bill which had 2 same numbers in it.
When I argued, they cancelled one of them but afterwards, on the way to ferry they called the driver and started asking for more moneys. Even after check out.
Hotel after all is good, most of the staff are friendly. But guys, check the bills and be careful.
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Jane
Leisure
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Great location, staff very courteous. I had a great room with a balcony facing the ocean. Very comfortable. Breakfast was plentiful and delicious.
Nancy
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
Very friendly staff, beautiful hotel.
Alastair
8.0
/10
Reviewed 76 week(s) ago
Hotels.com verified review
Excellent location next to the beach with a very nice pool. Shame the sea has some litter in it. The bar service around the pool is very slow. The young staff in particular need to learn more English and a sense of urgency. Stone town is very interesting but beware fake guides
Susan
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Excellent
Kimberly
Leisure with Partner
8.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
I was not offered a room
Upgrade or acknowledged for VIP on Expedia like usual . At check out I asked about bottle of wine and 10 usd credit . They forgot the wine and they usually give a fruit basket instead of 10 dollars credit . I didn’t receive the fruit basket after discussing they agreed to take 10usd off the restaurant bill. I rather be given the options stated when booked then ask for it . Also no elevator . One party member couldn’t use the stairs and this we didn’t realize . We had lunch at hotel and the food was amazing . The staff is not terrible just not aware of what’s going on . Also we booked the same morning for the room why there was confusion maybe . location is good . Property is old . It’s on the beach which is a plus . Breakfast is good . Room was clean and ac worked well .
Read More
Bashir
10.0
/10
Reviewed 77 week(s) ago
Hotels.com verified review
Excellent Service with excellent Friendly Staff
Kara
Leisure
10.0
/10
Reviewed 78 week(s) ago
Expedia Group verified review
Property is immaculate. Staff are utterly courteous. The hotel itself is beautiful and carefully maintained.
Alka
Leisure
10.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
Superbly helpful and friendly staff.
Located in a very central area….easy to walk to nearby attractions like Freddie Mercury house etc.
Plenty of taxis right outside the hotel.
Hotel staff very very friendly and helpful for organizing any tours/taxis.
Verified traveler
Friends and Family
10.0
/10
Reviewed 82 week(s) ago
Hotels.com verified review
Excellent service from the time we arrived to the time we left.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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