Aonang Paradise Resort

Don’t be fooled by the name of the hotel or the setting of the pool. The rooms are a disgrace and unsecure. The first bungalow we were given had a number of issues - no safe, damp, constantly dripping sink tap and shower, couldn’t lock the door properly, stains on sheets, one outside seat which was extremely rusty. We were given 3 coat hangers between the 2 of us. We complained about the lack of safe and they said they would provide one. They provided one however anyone could just walk out with the safe and the contents as the safe wasn’t secured to anything and the staff didn’t seem to understand that this was unreasonable. We asked to be given another room which we was but again, safe wasn’t secured to anything and the window wouldn’t lock. We just decided to book somewhere else and leave and lose the money as we wouldn’t have felt safe staunv there. We were also told that the water would be off for 3 hours as there was a problem with the system. Do not book here! Hotels.com contacted the hotel for a refund and they refused, and we were given a £50 voucher by hotels.com as compensation (naturally the booking itself was much greater than this).

All concrete interior. Poor quality WiFi.

I have stayed at this resort 5 times over the past ten years and owner has never upgraded the rooms ie same mattress and pillows and now they are decrepit. I got severe skin rash from the pool towel. It’s a shame it was a great resort but I will never stay there again.

Rooms are a bit dark, ceiling lights could do with some cleaning. Bathroom fan not working so the room was a bit damp and smelling. Generally the room often smelled a bit like sewer. Entire feel was a bit run down. Outdoor area with pool and seating under roof and palm trees combined with the view was very nice.

Amazing people perfect location and the pool side view is breathtaking and relaxing

The hotel was nice, bathroom was a little dark and difficult to get ready in and the pool definitely needs repairs but overall a good stay!

We had a deluxe mountain view room, which was really nice and spacious. The pool was nice and clean as well. Really, the only thing we didn't like about this property was the reception desk clerk at check in. Her attitude was indifferent and she appeared to be bothered by our presence and rather hostile. We found our room on Expedia and selected the most expensive from several others. When we arrived, we were told that the room was not available at the rate we were quoted on Expedia, that it was the only room available at the property and if we wanted to stay there, we could stay in the only room available, at the price they were asking upon check in. When we showed her that other rooms were actually available on several booking websites, she said they weren't really available. They were kept in reserve to resolve guest issues, such as a broken air conditioner. When we convinced her that the room we reserved on Expedia was at a lower price than she was asking, she became angry and sullen and said "very well, if you don't want breakfast". We felt unwelcome and insulted. It was true that the Expedia rate didn't include complementary breakfast, but it was the way she went about it and her visible unfriendliness, that made our stay less than it could have been. The other reception individuals and staff were genuinely friendly. Maybe she was having a bad day.

Nicr location near from beach restaurants 711. Staff is kind...only over price for us is newyear holiday. If normal season price will be reasonable.

Great

Close proximity to beach. Centralised area - walking distance to halal restaurants. Staff very helpful. They would volunteer to help with baggage after shoppimg even without any request from visitors.

Warning!!!! Do not stay here. I know many of us don’t have time to read a long review, so here are the cliff notes: 1. Misleading photos (“pool view room” not as pictured. Pool is to side of room and you stare at plants) 2. Short hours for pool and gym. Pool can be loud with visiting guests if in “poolside room.” 3. No electric upon arrival to hotel, all day, with no advanced warning or complimentary items offered. This was province wide, but was only notified after already being checked in and bags were being rolled to room. 4. “Pool view room” has strong sewer system smell coming from bathroom vent. 5. Tv was non functional entire stay. Upon arrival, both picture and sound. Informed reception, was told technician would come. No updates given to me. Had to ask reception 3x before being told there was a cable issue on the whole side of the property. Nothing was to be done and nothing given to remedy the problem. 6. Ants in room! Everywhere! 7. No water pressure despite tampering 8. Extremely hard bed!!!! 9. Bad breakfast! Read reviews stating there was a good spread, lie!! Also ordered eggs and they were brought to the wrong table 10. Pool chairs advertised are heavy, do not move, and have no functional capability of sitting up. All you can do it lie flat. 11. Language barriers. If yo don’t speak Thai, communication is hard, you get the run around.

Walking distance to an excellent beach. Lots of ating places everywhere outside. Be careful to not break or lose anything here because they will charge you and it’s not cheap! They insist they are right and the customer is wrong! Major part of their problem is they don’t understand English. Manager was rude when we needed to speak to him as we were told he spoke English. He didn’t understand us at all though. Left a very bad taste in our mouths. We left feeling like we were thieves because a laundry bag was missing from one of our rooms (they had to change our rooms twice because of mosquitoes coming in from open gaps in the door of our first room, and a thick trail of ants in our second room going through the bed) and the charge to us for that missing laundry bag was 200 THB!

First of all we waited a long time at the immigration queue at the Airport as there were only 4 officers checking out hundreds and hundreds of passengers.. Checking in at the hotel was okay but we were charged 600bahts for the transportation to the hotel. We found out later the normal charge was only 300bahts. Room amenities did not have toothbrushes and tissue papers. Room was rather small. To be fair to them the room was clean and tidy. Breakfast was okay. Small selection with nothing to wow about. Krabi is getting to be expensive and too crowded. Not coming here anymore.

The grounds were so cute and lush, the bungalow cute and modern amd the staff very helpful . My only complaint, beds were hard. But overall great place. We only booked our first 4 nights but liked it so much here we stayed the remainder of our trip.

Very nice service at the front desk, and the room was very spacious, with a massive bed, good A/C and tv with cable. The food and the drinks at the bar/restaurant is good and affordable (comparable to the other places/restaurants in Aonong) and you have a majestic view from the bar/pool area with the massive cliffs in the middle of the forest. The hotel is maybe 500 metres from the beach, but is a very walkable road, with lots of bars, restaurants and shops on the way to the beach. At night, the nightlife is very busy, specially at the Central Plaza, where the bars stay open until 5 am, and it's only 10-15min walking from the hotel. I highly recommend staying in this hotel due to the location, its great amenities, and the service from the staff.

Excellent hotel. The staff made me feel very welcome and were helpful with everything (thank you Khun Umpond). Nice pool area with cliff view. I stayed in a bungalow room, and was pleasantly surprised by the modern design and standard. Relatively central, but quiet. Near a small bar area and plenty of restaurants. For the price, definetely one of the best hotels I have stayed in in Thailand.

The hotel was great, the staff was very helpful and friendly. Walking distance to the beach and shopping.

The rooms were very clean. Medium pool. The food was lovely. But most of all the staff were so helpful. Nothing was too much trouble for them. Close to the beach

Great place, great people, great location. Close to shops, restaurants and the beach. Very enjoyable, relaxed time spent there. People were all very friendly and willing to help you as much as possible.

Unfriendly staff, dirty shower, rooms decorated like student accommodation. Wouldn't stay here again.