Chanalai Garden Resort, Kata Beach - Phuket

Hotels
8.4
/10
Very Good
1,074 reviews

What Guests Say About Their Stay

Athittaya y.
10.0
/ 10
It is the best hotel at this price that I have stayed in. Given 10 stars and 100 cleanliness.
See original
Wichan D.
10.0
/ 10
Good accommodation, good atmosphere, overlooking the sea, full facilities.
See original
Nawaporn H.
10.0
/ 10
The service is very good. The room is also good. The view from the room is very nice. If there is a chance to go to rest again
See original
Prapairat
9.4
/ 10
Clean room near the beach, welcome drink was delicious, receptionists were kindness, smiley. View from deluxe room was very beautiful.
tanatcha
8.5
/ 10
Comfortable room, great view, expensive, very nice swimming pool.
See original
In the Area
See Map
247 Kata road, Kata Beach, Kata, Mueang Phuket District, Phuket, Thailand, 83100

Main Facilities

See more
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Chanalai Garden Resort, Kata Beach Chanalai Garden Resort, Kata Beach - Phuket is a hotel in a good neighborhood, which is located at Kata. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

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Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Chanalai Garden Resort, Kata Beach - Phuket Address: Map & Location

247 Kata road, Kata Beach, Kata, Mueang Phuket District, Phuket, Thailand, 83100
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Chanalai Garden Resort, Kata Beach - Phuket Rates per Night

Planning your dream getaway to Phuket? Finding the right hotel at the right price is key! Chanalai Garden Resort, Kata Beach - Phuket room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Chanalai Garden Resort, Kata Beach - Phuket hotel rates?

Chanalai Garden Resort, Kata Beach - Phuket Location & Address

Finding your way around is easy when you know where you're going! Chanalai Garden Resort, Kata Beach - Phuket is located at 108/1 Kata Rd, Kata Beach, Muang, Phuket 83100, Thailand. It's situated in the heart of Kata Beach, known for its stunning coastline and vibrant atmosphere. The hotel is approximately 17 km from Phuket Town.

How to go to Chanalai Garden Resort, Kata Beach - Phuket from Airport

Getting from Phuket International Airport (HKT) to Chanalai Garden Resort, Kata Beach - Phuket is a breeze! Several convenient options are available to ensure a smooth start to your vacation. Here's how you can get there:

  • Taxi (most direct): Taxis are readily available outside the airport. The ride takes approximately 1 hour, depending on traffic, and costs around 25 USD.
  • Airport Shuttle (most affordable): Many shuttle services offer shared rides to hotels. This is a budget-friendly option, but the journey might take longer due to multiple stops. Expect to pay around 10 USD per person.
  • Ride Hailing (convenient): Ride Hailing services are available at the airport. This option offers a balance of convenience and cost-effectiveness. The ride takes about 1 hour and costs around 20 USD.

Tips: For the most convenient route, consider booking a taxi or a ride-hailing service directly from the airport. This will ensure a hassle-free transfer to the hotel.

Chanalai Garden Resort, Kata Beach - Phuket Reviews & Summary

Wondering what other travelers think about Chanalai Garden Resort, Kata Beach - Phuket? Hotel reviews often highlight the exceptional service and prime location. Guests consistently rave about the friendly staff, the well-maintained facilities, and the proximity to Kata Beach.

A standout feature is the beautiful swimming pool, perfect for a refreshing dip after a day of exploring. Many guests also appreciate the on-site restaurant, which offers a variety of delicious dishes. "We had an amazing stay! The staff was incredibly helpful, and the location was perfect. We'll definitely be back!"

Chanalai Garden Resort, Kata Beach - Phuket Room Types Available

Choosing the perfect room is essential for a comfortable stay. Chanalai Garden Resort, Kata Beach - Phuket offers a variety of room types to suit different needs and preferences. Here's a glimpse of what you can expect:

  • Deluxe Room: These rooms typically offer a comfortable space with a balcony or terrace. They may feature views of the garden or pool.
  • Superior Room: Slightly larger than the Deluxe rooms, Superior rooms often include additional amenities and may offer better views.
  • Family Room: Designed for families, these rooms provide ample space and often include multiple beds or a separate living area.
  • Pool Access Room: For those who love to swim, these rooms offer direct access to the pool from your terrace.
  • Suite: For a more luxurious experience, suites offer a separate living area, a larger bedroom, and premium amenities.

Please note that smoking preferences and pet policies may vary. It's best to check with the hotel directly for specific details.

Hotel Facilities in Chanalai Garden Resort, Kata Beach - Phuket

Chanalai Garden Resort, Kata Beach - Phuket offers a range of facilities to enhance your stay. Whether you're traveling with family or looking for a relaxing getaway, you'll find something to enjoy. Here's a look at what's available:

  • Swimming Pool: A large outdoor pool is available for guests of all ages.
  • Restaurant: Enjoy delicious meals at the on-site restaurant.
  • Bar: Relax and unwind with a drink at the hotel bar.
  • Fitness Center: Stay active with the hotel's fitness center.
  • Spa: Indulge in a massage or spa treatment.
  • Kids' Club: Keep the little ones entertained with the kids' club.

Hotel Buffet or Restaurant/Cafe in Chanalai Garden Resort, Kata Beach - Phuket

Indulge your taste buds with the culinary delights at Chanalai Garden Resort, Kata Beach - Phuket. The hotel offers a variety of dining options to satisfy your cravings. Here's what you can expect:

  • Restaurant Name: The hotel's main restaurant offers a diverse menu of Thai and international cuisine.
  • Cuisine Type: Thai and International
  • Buffet Info: Buffet breakfasts are often available, with prices around 15 USD per person.
  • Opening Hours: The restaurant typically opens for breakfast, lunch, and dinner.
  • Signature Dishes: The restaurant is known for its fresh seafood dishes and authentic Thai curries.

Chanalai Garden Resort, Kata Beach - Phuket Airport pickups and How to Book

Start your vacation stress-free with convenient airport transfer options. Chanalai Garden Resort, Kata Beach - Phuket may offer airport pick-up services to make your arrival and departure seamless. Here's what you need to know:

The hotel may offer airport pick-up services. To book, you can usually arrange this during the booking process or by contacting the hotel directly in advance. It's recommended to provide your flight details to ensure a smooth transfer. Advance notice is usually required.

Nearby MRT Station & Bus Stops

Exploring the area around Chanalai Garden Resort, Kata Beach - Phuket is easy with convenient public transport options. While Phuket doesn't have an MRT system, you can still get around easily.

  • Bus Stops: Local buses and songthaews (red trucks) are available for travel around Kata Beach and to Phuket Town.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Chanalai Garden Resort, Kata Beach - Phuket? You're in luck! The area offers a variety of attractions perfect for families and kids. Here are some suggestions:

  • Kata Beach: Enjoy the beautiful sands and clear waters of Kata Beach. (Walking distance, Free)
  • Karon Beach: Another stunning beach nearby, perfect for swimming and sunbathing. (2 km, Free)
  • Phuket Big Buddha: Visit the iconic Big Buddha for panoramic views. (10 km, Free)
  • Wat Chalong: Explore the beautiful temple of Wat Chalong. (10 km, Free)
  • Phuket Elephant Sanctuary: A sanctuary where you can observe elephants in a natural environment. (15 km, Entry fee: 80 USD)

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Chanalai Garden Resort, Kata Beach - Phuket (Hoan Kiem District)

Discover the local flavors near Chanalai Garden Resort, Kata Beach - Phuket! The area offers a diverse culinary scene, from cafes to street food. Here are some recommendations:

  • Cafes/Restaurants:
  • Two Chefs Kata Beach: Offers a mix of international and Thai dishes.
  • Mom Tri's Kitchen at Villa Royale: Fine dining with stunning ocean views.
  • The Coffee Club: A popular spot for coffee and light meals.
  • Local Street Food:
  • Pad Thai: A classic Thai noodle dish.
  • Mango Sticky Rice: A sweet and delicious dessert.
  • Som Tum: A spicy papaya salad.
  • Roti: A sweet or savory pancake.
  • Fresh Seafood: Enjoy grilled or fried seafood from local vendors.

Shopping places near Chanalai Garden Resort, Kata Beach - Phuket (Hoan Kiem District)

Looking for some retail therapy near Chanalai Garden Resort, Kata Beach - Phuket? You'll find plenty of shopping options in the area. Here are some suggestions:

  • Kata Beach Walk: A collection of shops and boutiques along Kata Beach Road.
  • Central Festival Phuket: A large shopping mall with a variety of stores.
  • Jungceylon Shopping Mall: A popular shopping destination in Patong.

Other Places to Stay Near Chanalai Garden Resort, Kata Beach - Phuket

Exploring other accommodation options near Chanalai Garden Resort, Kata Beach - Phuket? Here are some suggestions for different budgets and preferences:

  • Luxury/5-6 Star Hotels Nearby:
  • The Shore at Katathani: A luxurious beachfront resort.
  • Katathani Phuket Beach Resort: A large resort with multiple pools and restaurants.
  • Mom Tri's Villa Royale: A boutique hotel with stunning views.

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Four-Star Hotels Nearby:
  • Novotel Phuket Kata Avani: A modern hotel with a great location.
  • Metadee Resort & Villas: A stylish resort with private villas.
  • Sugar Marina Resort - FASHION - Kata Beach: A trendy hotel with a pool.

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Three-Star Hotels Nearby:
  • Kata Beach Hotel: A budget-friendly option near the beach.
  • Orchidacea Resort: A comfortable hotel with a pool.
  • Kata Lucky Villa: A cozy villa with a pool.

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Booking

Ready to book your stay at Chanalai Garden Resort, Kata Beach - Phuket? Finding the perfect room is easy with Traveloka. Check hotel availability and make your reservations today. Enjoy a seamless booking experience and secure your dream vacation!

All facilities in Chanalai Garden Resort, Kata Beach - Phuket

Swimming Pool Chanalai Garden Resort, Kata Beach - Phuket
Swimming Pool
Entertainment Facility Chanalai Garden Resort, Kata Beach - Phuket
Entertainment Facility
Fitness Center Chanalai Garden Resort, Kata Beach - Phuket
Fitness Center
Functional Hall Chanalai Garden Resort, Kata Beach - Phuket
Functional Hall
Lobby Chanalai Garden Resort, Kata Beach - Phuket
Lobby

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Gluten-free meals
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Snacks
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours

General

  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Transportation

  • Airport transfer
  • Car rental
  • Limo or town car service
  • Bus/truck parking
  • Secure parking
  • Valet parking

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Things to Do

  • Beach towel
  • Fitness center
  • Outdoor facilities
  • Outdoor pool

Kids and Pets

  • Babysitting with surcharge
  • Daycare center
  • Highchairs

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Chanalai Garden Resort, Kata Beach - Phuket

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, PCR Test Result. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid passport and Visa or Local government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Chanalai Garden Resort, Kata Beach - Phuket
209
Number of floors in Chanalai Garden Resort, Kata Beach - Phuket
5
Another facilities in Chanalai Garden Resort, Kata Beach - Phuket
A la carte dinner, A la carte lunch, Restaurant with AC, Bar, Breakfast

Frequently asked question in Chanalai Garden Resort, Kata Beach - Phuket

What are available facilities at Chanalai Garden Resort, Kata Beach - Phuket?
There are top facilites at Chanalai Garden Resort, Kata Beach - Phuket such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Chanalai Garden Resort, Kata Beach - Phuket?
Check-in time at Chanalai Garden Resort, Kata Beach - Phuket is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Chanalai Garden Resort, Kata Beach - Phuket provide breakfast?
Yes, Chanalai Garden Resort, Kata Beach - Phuket provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Chanalai Garden Resort, Kata Beach - Phuket?
Chanalai Garden Resort, Kata Beach - Phuket is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Chanalai Garden Resort, Kata Beach - Phuket have?
Chanalai Garden Resort, Kata Beach - Phuket has 5 floors.
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More Reviews from Other Guests in Chanalai Garden Resort, Kata Beach - Phuket

8.4
Very Good
From 978 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Chanalai Garden Resort, Kata Beach - Phuket

Number of reviews per page
20
40
Top reviews
Stephen
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ideally located at the bottom of Kata beach just a few minutes walk either on the street/narrow paths or along the beach to where the majority of Kata restaurants and shops start. Our room was well-appointed and with a bed that was big and comfortable. The view from our room was glorious, overlooking the pool and out to the ocean just what we had hoped for. More than anything though, it was the staff who made our stay so memorable. We found all the Chanalai staff courteous, respectful and willing to assist whenever needed. Nothing was too much trouble. A special shout out to poolside staff especially Bank.
Read More
PAUL
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very beautiful hotel with awesome swimming pool with sea view. Friendly staff and nice room
Stuart
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Sea view rooms are very good thou you are looking over the hotel pool and you will have to carry your suitcases down 2 staircases if you don't ask for assistance when checking out due to lack of lifts.
Cesar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing Staff
Burt
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I will be back
Antonia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

.
William John
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly and nice staff, room was as good as expected from pictures and reviews, and the bed was very comfortable.
Stephanie Hoaimy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly staffs and very clean.
Irene
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff and facilities were excellent. Great central location
Eduardo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff is super friendly and accommodating when in need of service.
Charlotte
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice hotel very close to Kata beach, restaurants and bars. Rooms are a little dated but big and pretty comfy. There are two pools and plenty of sunbeds at both. The bar staff were all fantastic, really friendly and fun! The hotel offers airport pick up if you request it 2 days in advance but I did this and they still did not manage to actually help me with a pick up so I would recommend organising your own transport
Read More
Tiffany Sin Yi
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

My parents, younger brother, and I stayed at Chanalai Garden Resort (rooms 3205 & 3206) from 28 June to 1 July 2025. My parents were in room 3206. We checked in early evening with just backpacks and one small luggage. My dad had placed MYR1,000 (10 x MYR100 notes) in the side pocket of his backpack, specifically reserved for duty-free alcohol purchases on the last day. That cash was never touched throughout the trip. Unfortunately, on the morning of 1 July, just before checking out, he discovered the money was gone. There were two known occasions where staff entered for housekeeping—once on 29 June (room was cleaned while we were out for dinner) and again on 30 June (only bottled water was replaced, and strangely, the bed remained messy). Meanwhile, our room next door was cleaned properly on 30 June, which made the rushed and incomplete service in my parents’ room feel suspicious. When reported, the hotel denied everything (as expected). Extremely disappointed that such a breach of trust could happen in a supposed 4-star hotel. Would not recommend this place—your belongings may not be safe.
Read More
Rebecca
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very comfortable large rooms with balcony view of ocean. Loved the pool!
Hillary
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Absolutely lovely hotel!!!
Miriam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Couldn’t fault this hotel, it was clean, the food was good, the staff were friendly and so helpful. Only downside was that there’s a lot of stairs so if you have knee problems it might be an issue depending on your room
Michael
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good place, friendly staff, nice city, plenty of food and tour options, clean beach 10min walk, overall a good recommendation
Thomas
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Nice hotel for the price, pillows were very hard though which made the sleeps difficult
Phillip
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Beautiful and the food was good. Staff are outstanding and heart warming. Highly recommended
Bruna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Amazing accommodation.
Debbie
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I think my favorite thing about the property was I do believe every room had a view of the sea, which was so unusually unique and the staff was absolutely wonderful ❤️
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Chanalai Garden Resort, Kata Beach - Phuket

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 978 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Chanalai Garden Resort, Kata Beach - Phuket

Number of reviews per page
20
40
Top reviews
Stephen
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ideally located at the bottom of Kata beach just a few minutes walk either on the street/narrow paths or along the beach to where the majority of Kata restaurants and shops start. Our room was well-appointed and with a bed that was big and comfortable. The view from our room was glorious, overlooking the pool and out to the ocean just what we had hoped for. More than anything though, it was the staff who made our stay so memorable. We found all the Chanalai staff courteous, respectful and willing to assist whenever needed. Nothing was too much trouble. A special shout out to poolside staff especially Bank.
Read More
PAUL
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very beautiful hotel with awesome swimming pool with sea view. Friendly staff and nice room
Stuart
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Sea view rooms are very good thou you are looking over the hotel pool and you will have to carry your suitcases down 2 staircases if you don't ask for assistance when checking out due to lack of lifts.
Cesar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing Staff
Burt
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I will be back
Antonia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

.
William John
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly and nice staff, room was as good as expected from pictures and reviews, and the bed was very comfortable.
Stephanie Hoaimy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly staffs and very clean.
Irene
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff and facilities were excellent. Great central location
Eduardo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff is super friendly and accommodating when in need of service.
Charlotte
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice hotel very close to Kata beach, restaurants and bars. Rooms are a little dated but big and pretty comfy. There are two pools and plenty of sunbeds at both. The bar staff were all fantastic, really friendly and fun! The hotel offers airport pick up if you request it 2 days in advance but I did this and they still did not manage to actually help me with a pick up so I would recommend organising your own transport
Read More
Tiffany Sin Yi
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

My parents, younger brother, and I stayed at Chanalai Garden Resort (rooms 3205 & 3206) from 28 June to 1 July 2025. My parents were in room 3206. We checked in early evening with just backpacks and one small luggage. My dad had placed MYR1,000 (10 x MYR100 notes) in the side pocket of his backpack, specifically reserved for duty-free alcohol purchases on the last day. That cash was never touched throughout the trip. Unfortunately, on the morning of 1 July, just before checking out, he discovered the money was gone. There were two known occasions where staff entered for housekeeping—once on 29 June (room was cleaned while we were out for dinner) and again on 30 June (only bottled water was replaced, and strangely, the bed remained messy). Meanwhile, our room next door was cleaned properly on 30 June, which made the rushed and incomplete service in my parents’ room feel suspicious. When reported, the hotel denied everything (as expected). Extremely disappointed that such a breach of trust could happen in a supposed 4-star hotel. Would not recommend this place—your belongings may not be safe.
Read More
Rebecca
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very comfortable large rooms with balcony view of ocean. Loved the pool!
Hillary
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Absolutely lovely hotel!!!
Miriam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Couldn’t fault this hotel, it was clean, the food was good, the staff were friendly and so helpful. Only downside was that there’s a lot of stairs so if you have knee problems it might be an issue depending on your room
Michael
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good place, friendly staff, nice city, plenty of food and tour options, clean beach 10min walk, overall a good recommendation
Thomas
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Nice hotel for the price, pillows were very hard though which made the sleeps difficult
Phillip
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Beautiful and the food was good. Staff are outstanding and heart warming. Highly recommended
Bruna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Amazing accommodation.
Debbie
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I think my favorite thing about the property was I do believe every room had a view of the sea, which was so unusually unique and the staff was absolutely wonderful ❤️
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