Grand Mercure Phuket Patong

Hotels
8.7
/10
Very Good
976 reviews

What Guests Say About Their Stay

susantina
8.5
/ 10
Nice hospitality and great cooperation
Elizabeth
10.0
/ 10
I can not recommend this hotel enough. Great location but enough removed from main strip that its quiet. 7 min walk to beach, 10 min walk to night markets and shopping centres. Staff were also amazing. I fell ill and they were great and assisted and catered to my requirements.
Daniel
10.0
/ 10
Definitely include the breakfast if you're going to stay here. The pool is excellent and the staff are very helpful. Its also convenient to have a coffee shop in the hotel. There are lots of bars and restaurants withing walking distance and the beach is also a 5 minute walk.
Claudia
10.0
/ 10
This was our 2nd time staying at the Grand Mercure and it didn't disappoint! Comfortable bed, great proximity to Walking street, clean facilities, friendly staff and an amazing breakfast buffet. The only thing that I would recommend for lady travelers is to get a travel light that you can clip on the mirror so you can see to do your makeup as the lighting is very dim (mood lighting only).
In the Area
See Map
1 Soi Rat U Thit 200 Pi 2, Patong, Kathu, Patong, Kathu District, Phuket, Thailand, 83150

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Grand Mercure Phuket Patong is located in area / city Patong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Grand Mercure Phuket Patong Address: Map & Location

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu, Patong, Kathu District, Phuket, Thailand, 83150
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Discover More About Grand Mercure Phuket Patong

Location


Grand Mercure Phuket Patong is located in area / city Patong.

About Grand Mercure Phuket Patong

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Mercure Phuket Patong is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Grand Mercure Phuket Patong.

All facilities in Grand Mercure Phuket Patong

Others Grand Mercure Phuket Patong
Others

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in Grand Mercure Phuket Patong

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Grand Mercure Phuket Patong
7
Another facilities in Grand Mercure Phuket Patong
Concierge, Express check-out, 24-hour Receptionist, WiFi in public area, Babysitting

Frequently asked question in Grand Mercure Phuket Patong

What are available facilities at Grand Mercure Phuket Patong?
There are top facilites at Grand Mercure Phuket Patong such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Grand Mercure Phuket Patong?
Check-in time at Grand Mercure Phuket Patong is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Grand Mercure Phuket Patong?
Grand Mercure Phuket Patong is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Grand Mercure Phuket Patong have?
Grand Mercure Phuket Patong has 7 floors.
Does Grand Mercure Phuket Patong provide parking?
Yes, Grand Mercure Phuket Patong provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Grand Mercure Phuket Patong

8.8
Very Good
From 960 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Grand Mercure Phuket Patong

Number of reviews per page
20
40
Top reviews
John Charles
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was great
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Breakfast was not tasty Adult Pool was not more than ok Kids enjoy the kids pool
Elizabeth
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I can not recommend this hotel enough. Great location but enough removed from main strip that its quiet. 7 min walk to beach, 10 min walk to night markets and shopping centres. Staff were also amazing. I fell ill and they were great and assisted and catered to my requirements.
Emily Mary
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Safe, friendly peoperty. Would have liked more certainty about timing of room cleanings - was any time between 11am and 4pm which made it hard to plan when to go back and chill
Daniel
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Definitely include the breakfast if you're going to stay here. The pool is excellent and the staff are very helpful. Its also convenient to have a coffee shop in the hotel. There are lots of bars and restaurants withing walking distance and the beach is also a 5 minute walk.
Mia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful property and wonderful service
Claudia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This was our 2nd time staying at the Grand Mercure and it didn't disappoint! Comfortable bed, great proximity to Walking street, clean facilities, friendly staff and an amazing breakfast buffet. The only thing that I would recommend for lady travelers is to get a travel light that you can clip on the mirror so you can see to do your makeup as the lighting is very dim (mood lighting only).
Read More
Natasha
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Not the 5-Star Experience Expected. Despite its rating, the hotel feels dated and more like a 4-star. Rooms and finishes look worn and the facilities felt underwhelming. The breakfast layout is poorly designed, causing congestion and chaos, with some guests behaving rudely toward staff. Positives: good food variety, great location, attentive staff, multiple smoking areas, and pleasant decor. Overall, disappointing for the price and reputation.
Read More
Luke Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We had a truly wonderful expwrience while staying here. Everything was well thoughtout and the staff made it very welcoming. The only draw back would be is to have your laundry done somewhere else, ro expensive to have to done by the hotel.
Angus Davyd
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location, very friendly staff. Rooms have everything
Helen
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We had a pool access room. Room was very small and dark. Smelt damp. Not worth the price we paid
Cathy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff were lovely, friendly and helpful and were the best part of the stay. Issues with maintenance re railing on pool & shower issues with bursts of hot/ cold. Rooms were clean but minimal shelves to place clothing into and the lighting in the rooms were minimal making it harder to see at night
raine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

All staff were extremely friendly and helpful . A very pleasant and comfortable stay. The bathrooms could do with more lighting,but everything else was superb.
xiangyu
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We stayed from May 26 to May 30, 2025. When we checked out on May 30, we were asked to wait for 5-10 minutes and staff would checked the room. I guessed that is standard practice of this hotel and I did not have any problem with this. After the staff checked the room, we were told everything is fine. We were good to go. The deposit 3000 Baht will be refunded in 2 weeks. I wrote an email to H8109@accor.com (the only email I would find) on June 21, 2025, no response. I have not received the refund yet.
Read More
Miguel A
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Hotel was great. Staff is so kind and awesome. Hotel is in walking distance to almost everything. Definitely will come back and stay again
Mike
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

One of the best stays i've had in a long time. Facilities are great, beautiful pools, bars and spots to eat. Bed is very comfortable and area is primo. But the best part is the hotel and restaurant staff. Huge shout out to Sita, Beer, Orn, Earn, Sprite, Brittany and all the other lovely people that work here.
Stewart
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great service and a great staff that attends to ever need!!!
Yojairo Luis
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

So clean staff very friendly
Todd
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everything was great! Staff so friendly
khanh
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very convenient and good value
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Grand Mercure Phuket Patong

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 960 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Mercure Phuket Patong

Number of reviews per page
20
40
Top reviews
John Charles
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was great
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Breakfast was not tasty Adult Pool was not more than ok Kids enjoy the kids pool
Elizabeth
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I can not recommend this hotel enough. Great location but enough removed from main strip that its quiet. 7 min walk to beach, 10 min walk to night markets and shopping centres. Staff were also amazing. I fell ill and they were great and assisted and catered to my requirements.
Emily Mary
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Safe, friendly peoperty. Would have liked more certainty about timing of room cleanings - was any time between 11am and 4pm which made it hard to plan when to go back and chill
Daniel
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Definitely include the breakfast if you're going to stay here. The pool is excellent and the staff are very helpful. Its also convenient to have a coffee shop in the hotel. There are lots of bars and restaurants withing walking distance and the beach is also a 5 minute walk.
Mia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful property and wonderful service
Claudia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This was our 2nd time staying at the Grand Mercure and it didn't disappoint! Comfortable bed, great proximity to Walking street, clean facilities, friendly staff and an amazing breakfast buffet. The only thing that I would recommend for lady travelers is to get a travel light that you can clip on the mirror so you can see to do your makeup as the lighting is very dim (mood lighting only).
Read More
Natasha
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Not the 5-Star Experience Expected. Despite its rating, the hotel feels dated and more like a 4-star. Rooms and finishes look worn and the facilities felt underwhelming. The breakfast layout is poorly designed, causing congestion and chaos, with some guests behaving rudely toward staff. Positives: good food variety, great location, attentive staff, multiple smoking areas, and pleasant decor. Overall, disappointing for the price and reputation.
Read More
Luke Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We had a truly wonderful expwrience while staying here. Everything was well thoughtout and the staff made it very welcoming. The only draw back would be is to have your laundry done somewhere else, ro expensive to have to done by the hotel.
Angus Davyd
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location, very friendly staff. Rooms have everything
Helen
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We had a pool access room. Room was very small and dark. Smelt damp. Not worth the price we paid
Cathy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff were lovely, friendly and helpful and were the best part of the stay. Issues with maintenance re railing on pool & shower issues with bursts of hot/ cold. Rooms were clean but minimal shelves to place clothing into and the lighting in the rooms were minimal making it harder to see at night
raine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

All staff were extremely friendly and helpful . A very pleasant and comfortable stay. The bathrooms could do with more lighting,but everything else was superb.
xiangyu
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We stayed from May 26 to May 30, 2025. When we checked out on May 30, we were asked to wait for 5-10 minutes and staff would checked the room. I guessed that is standard practice of this hotel and I did not have any problem with this. After the staff checked the room, we were told everything is fine. We were good to go. The deposit 3000 Baht will be refunded in 2 weeks. I wrote an email to H8109@accor.com (the only email I would find) on June 21, 2025, no response. I have not received the refund yet.
Read More
Miguel A
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Hotel was great. Staff is so kind and awesome. Hotel is in walking distance to almost everything. Definitely will come back and stay again
Mike
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

One of the best stays i've had in a long time. Facilities are great, beautiful pools, bars and spots to eat. Bed is very comfortable and area is primo. But the best part is the hotel and restaurant staff. Huge shout out to Sita, Beer, Orn, Earn, Sprite, Brittany and all the other lovely people that work here.
Stewart
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great service and a great staff that attends to ever need!!!
Yojairo Luis
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

So clean staff very friendly
Todd
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everything was great! Staff so friendly
khanh
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very convenient and good value
Number of reviews per page
20
40