Resort M - BTS Chong Nonsi

We checked-in and were not initially aware that we were given inferior rooms (2) to what we booked. We were to have rooms overlooking pool but were given rooms in different area. It was actually brought to my attention by evening desk staff, but he was unable to explain what the first clerk had told him was the problem. He referred us to speak with daytime clerk the next day. In the meantime I looked at reservation confirmation and discovered the discrepancy. I went the next day to speak with the first clerk who stated he was working with management to get us a partial refund and to check back the 3rd day which was also our check-out day. At that time he reported that no refund would be coming, as staff went to our room on the 2nd day to offer us a change in rooms but we were not there. They did have my email and phone number, but did not attempt to reach me by those means. Obviously, I was “played.” I emailed Hotels.com and though they weren’t able to get refund from the hotel, they did apologize for the bad experience and issued a coupon for $75 to use on a future booking. Bad experience with this hotel, but thankful that Hotels.com compensated me for a bad experience. In addition, this hotel said they provided free toiletries and safe, but this was not accurate. Really is merely a sleeping room, not a hotel room (bed and desk without even a chair to go with the desk).

The location was excellent. And so was the service. The lounge downstairs had reasonably priced good Thai food and beers. Really liked the Tom Yum soup. I would highly recommend this place for those who are on budget and yet looking for someplace decent.

Value for money as it can stay 6 for it's price. Location, near BTS station. 7-11, McDonald's, eatery. However, the resort is in a small alley. taxi will drop you outside which you have to short walk into a small alley to reach the resort. The toilet was clean but the shower water sink was slow to flow so when shower, the water u use is still at your feet. Three aircon was cold but if it's switched below 23 degree, the water will drips onto the bed. The swimming pool was small but usable. The Bangkok sky walk tower is just a stone throw away. A few Thai massage shop are 5 min walk away.

The location is very strategic and the staff was extremely friendly and helpful. During our stay there was electricity interruptions so they have arranged us to move to another branch in On Nut, which is further from the city and takes 5 minutes more to walk to the station.

Front desk staff are nice. Location convenient to Bts Chong nonsi station just one minute. Besides have King power building.

It’s new and very clean with basic furnishings in the room. Location is only 3 min from the BTS station which is excellent. It’s value for money

The location of the hotel is very near the BTS station. The only disadvantage is there isn't many eateries so you need to take the train to another location for food.

Hotel was alright. Upon check-in, hotel didn't have enough rooms to accommodate our bookings. However the friendly lady figured out a solution and got us our original bookings the next day. Hotel is mostly clean. The floor can feel a bit dirty. You must bring your own toothbrush and paste. Good location as it is close to the BTS but nothing exciting in the immediate area. There is a McDonald's and Pharmacy across from the adjacent main road.

The hotel location initially was not easy to locate because it's located near a narrow road junction beside The Infinity. After getting familiar with location, resort M was very strategic location as it's very near to Chong Nonsi BTS station (only walk 100m from hotel), it's also beside the Skywalk tower. Chong Nonsi was also close to Siam Center or Platinum shopping fashion mall/ Pratunam market (a few stops of BTS train). It made our shopping trip easier :D The room was also superb! I booked deluxe room without window, and we get free upgrade package to deluxe room with window during our stay. The room was spacious, clean and tidy, brand new facilities. There's balcony on top of the room which u need to take the stair to go up (unfortunately the balcony is not accessible due to maintenance). Another downside is our no.7 room's shower head has problem, it spilling some water everywhere. Overall, im satisfy with the stay. Will come back to stay here again!

Upon checking in, May, the lady at the front desk informed me that they had to evacuate all guests for that night as the road near the hotel had some issues. As I needed to stay around that area for that couple of days, she searched hard to get me one nearby. She managed to find me one and walked me to that hotel and assisted me with the check-in before she headed back. Was grateful for her kindness and exemplary service.

The room is pretty huge and there is a lot of walking space around the room. There is a queen size bed, a vanity table, a pedestal with lamp, a hanging rack and an attached bathroom. The bed faces the glass door which I was a little uneasy about.The power socket is a little too far from the bed as well. Hence, I would suggest the management look into changing the orientation of the bed so that it does not face the glass door and that the power socket could be placed directly beside the bed. Since the room is pretty large, there should be lots of space to re-orientate the several items in the room.

Staff are friendly and accommodating

Staff are friendly and accommodating

When i was looking for a hotel near Silom area / Chong Nongsi BTS, I came across Resort M - BTS Chong Nongsi. It was located very near to Chong Nongsi BTS and has a swimming pool, considering the low, affordable price that I paid for. I was elated...!! I checked into the hotel and was ecstatic when the pool was exactly the same as that in the pictures. I went for a dip the next day. It was really nice, though the waters were a little cold. Was really quite good value for money for the accommodation.

This hotel is VERY new. For example the shower cabin is not sealed, so every drop of water that goes on the wall will form a pool on the bathroom floor. No fridge, no safe, no wardrobe (just 5 hangers). Bed was OK, but curtain horrible, it lets in all the light. If you turn on the aircon the curtain will flow anywhere so all your neighbours can see inside. The door is a sliding balcony door, this lock anyone can open. The shower head is so cheap it fell apart during use. The pool on the photo in reality is so small it would be great for smaller fish but not humans. Location is great, walk 3 minutes to BTS station, however you will and taxi drivers alike will suffer while finding it for the first time. Just have yourself dropped off at King Power (Chongnonsi BTS station) and walk.

Hotel is new and very close to Chong Nongsi BTS. Located beside "The Infinity" condo, it only takes about 5 minutes on foot from the BTS. However, one would need to walk along a small path beside the security point at The Infinity condo to get to the hotel. It is pretty ok in the day, but can get a little scary at night. However, it is only a very short stretch of less than 100m and takes less than 2 mins. Overall, i still think it is a very good hotel (at this price) for such an excellent location near the BTS.

Place is new. Slight issue on the bathroom and sewer syatem.

Great hotel rooms at a cheap price. Friendly filipino staffs too!

Super affordable extremely worth and value for money. Clean, everything is new, great bed, comfy sheets, towels. Even aircon is chilly at 27 degrees settings. However it's new so everything is not ready, but what u get is really affordable and value for money place. Its also really spacious and the toilet is clean modern and new with good water pressure. There's also the pool which is convenient and decent! One downside is the walls are thin and not concrete so noise from guests playing the pool could wake you up. It did wake me up.

とにかく壁が薄く音・振動ともに筒抜け。 プールの水は汚くて手をるける気にすらならない。 施設内を含め、部屋の中まで下水の匂いがひどい。 美品はどれもまともに動かず、セーフティボックスは閉めたきりマスターキーじゃないと開かない。 挙げ句の果てには部屋入り口の鍵が壊れて、三時間以上も中に入れずに待たされた。 フロントにクレームを入れたら自分では何も出来ないと言われ翌日の対応を約束するも、当日に担当者は何も聞いていないの一点張りで、まともに対応しようとせずに明らかに無視。 料金を取って人を泊める施設とは認めがたい。