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Sugar Marina Hotel - NAUTICAL-Kata Beach
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Sugar Marina Hotel - NAUTICAL-Kata Beach
Resorts
8.4
/10
Very Good
309 reviews
What Guests Say About Their Stay
Aqqaluk
10.0
/ 10
The room ia great, the hotel has great location close to the beach and the center, incl. the night markets.
Thomas
10.0
/ 10
The staff where lovely and really made the place.
My first night happened to be my birthday, i hadnt told anyone but they noticed in my passport and brought me a cake and sang me happy birthday. I thought it was a really nice touch.
The place was always clean and nothing bad to say. Would recommend.
Verified traveler
10.0
/ 10
1. Thanks to all staff for birthday surprise during breakfast, we were really surprised even myself ( I guess my requested was denied but finally it happened with surprised also myself over my expectation)
2. We are really happy with your room even we don’t spend our time to access to the pool.
3. The overall of staff were very friendly and professional even with us (Thai).
4. Improvement point are breakfast food were not variety compared with other hotel what we use to spend in same rate, I am not sure if you have 2 stand lard for high and low season, but I would recommend to improve it asap.(especially the bacon(my favorite) but we never touched it due to really thurible appearance and dry).
Last point: again thanks for professional team in the hotel and look forward to see some improvements with my future visiting!
See you soon!
In the Area
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2/4 Kata Noi Road, Kata Beach, Muang, Kata, Mueang Phuket District, Phuket, Thailand, 83100
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Sugar Marina Hotel - NAUTICAL-Kata Beach
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What's around Sugar Marina Hotel - NAUTICAL-Kata Beach
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2/4 Kata Noi Road, Kata Beach, Muang, Kata, Mueang Phuket District, Phuket, Thailand, 83100
Discover More About Sugar Marina Hotel - NAUTICAL-Kata Beach
Location
Staying at Sugar Marina Hotel - NAUTICAL-Kata Beach is a good choice when you are visiting Kata.
About Sugar Marina Hotel - NAUTICAL-Kata Beach
When staying at a resort, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Sugar Marina Hotel - NAUTICAL-Kata Beach provides a pleasant accommodation for your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sugar Marina Hotel - NAUTICAL-Kata Beach exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Sugar Marina Hotel - NAUTICAL-Kata Beach is a resort with great comfort and excellent service according to most resort's guests.
Get precious and unforgettable moment during your stay at Sugar Marina Hotel - NAUTICAL-Kata Beach .
All facilities in Sugar Marina Hotel - NAUTICAL-Kata Beach
Swimming Pool
Fitness Center
Lobby
Exterior
Bedroom
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Refrigerator
- Separate shower and tub
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
Public Facilities
- Parking
- Elevator
- Restaurant
- Room service
- WiFi in public area
Food and Drinks
- A la carte dinner
- A la carte lunch
- Breakfast
- Buffet breakfast
General
- AC
- Non-smoking room
- Swimming pool
- Terrace
Things to Do
- Beach towel
- Fitness center
- Outdoor pool
Transportation
- Limited parking
- Secure parking
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Sugar Marina Hotel - NAUTICAL-Kata Beach
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Extra Person Charge; RB: Adult at THB 1,000, Child 4-11.99 years at THB 500) RO: Adult at THB 800, Child 4-11.99 years at THB 400)
Extra Person Charge; RB: Adult at THB 1,000, Child 4-11.99 years at THB 500) RO: Adult at THB 800, Child 4-11.99 years at THB 400)
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Extra Person Charge; RB: Adult at THB 1,000, Child 4-11.99 years at THB 500) RO: Adult at THB 800, Child 4-11.99 years at THB 400)
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Extra Person Charge; RB: Adult at THB 1,000, Child 4-11.99 years at THB 500) RO: Adult at THB 800, Child 4-11.99 years at THB 400)
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sugar Marina Hotel - NAUTICAL-Kata Beach | 66 |
Number of floors in Sugar Marina Hotel - NAUTICAL-Kata Beach | 4 |
Another facilities in Sugar Marina Hotel - NAUTICAL-Kata Beach | Bathrobe, Bathtub, Cable TV, Desk, Hairdryer |
Frequently asked question in Sugar Marina Hotel - NAUTICAL-Kata Beach
What are available facilities at Sugar Marina Hotel - NAUTICAL-Kata Beach ?
There are top facilites at Sugar Marina Hotel - NAUTICAL-Kata Beach such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sugar Marina Hotel - NAUTICAL-Kata Beach ?
The standard check-in time at Sugar Marina Hotel - NAUTICAL-Kata Beach is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sugar Marina Hotel - NAUTICAL-Kata Beach provide breakfast?
Yes, Sugar Marina Hotel - NAUTICAL-Kata Beach provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Sugar Marina Hotel - NAUTICAL-Kata Beach
Traveloka (31)
Other sources (278)
8.4
Very Good
From 278 reviews
Cleanliness
8.6
Room Comfort
8.8
Location
8.4
Service and Facilites
8.6
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Traveler Reviews Sugar Marina Hotel - NAUTICAL-Kata Beach
Number of reviews per page
20
40
Top reviews
Vikram
4.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Hotel is NOT SOUNDPROOF
They lie about this! There is gaps in the doors and windows so sound easily gets in. Could hear the markets all day and night so staff changed my room to a better room however the shower and bathroom hadn’t been cleaned at all. And I mean at all.
Curtains didn’t close properly and had stains on. The floor was so dirty I made a cleaner clean it and had to call them back to reclean what they missed! There was a pubic hair in the bath and on the toilet seat. Water marks all on the shower to show it has t been cleaned in a while too.
On top of this, a family of Russians decided to have a party at the pool all night til 6am which the reception did nothing about until I shouted to say I will call the police and they they tiredly decided to ask them to keep it down nowhere they told the staff to F off.
They did nothing to make the guests quiet. Pretty disrespect to the other guests.
Read More
Katerina
Leisure
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
I was travelling solo and enjoyed my stay at this hotel. It’s in a convenient location with a short walk to Kata Beach and Kata Noi Beach. Lots of restaurants nearby. I’m happy I stayed in this area instead of the usual Patong area as it’s abit more quiet. The hotel breakfast was great with all the usual options. I enjoyed the room service options a couple nights when I felt like some Western food like a pizza or burger. I had the pool access room, but I had one of the rooms on the side of the pool where the balcony does not go straight into the pool, so some rooms don’t have the direct pool access from your balcony. The rooms are a little run down though. The bed base around my mattress had cigarette ash and dust around the room. The staff were friendly.
Read More
Aqqaluk
Leisure with Friends
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
The room ia great, the hotel has great location close to the beach and the center, incl. the night markets.
Thomas
Leisure
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
The staff where lovely and really made the place.
My first night happened to be my birthday, i hadnt told anyone but they noticed in my passport and brought me a cake and sang me happy birthday. I thought it was a really nice touch.
The place was always clean and nothing bad to say. Would recommend.
Maxwell
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Lovely people and a great location for Kata beach.
Verified traveler
Friends and Family
6.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
Place was ok as was cheap. We stayed 7 days. The room cleaning each day wasn’t great. Rubbish left in room, and wasn’t really cleaned while we were there
jamie
2.0
/10
Reviewed 119 week(s) ago
Hotels.com verified review
We were supposed to stay 6 nights here, but every room we were given had hair or blood stains in the beds. We had to change 4 different times to 4 different rooms, each room either had sheets with blood stains, hair everywhere or just over all dirty rooms...
The staff was extremely nice, obviously it's not the receptions fault, so they then switched our hotels to Surf (their sister hotel in Kata). We are staying here now but this hotel is even run down.. Pool is murky/unclean, definitely won't be getting in. We're happy to have a clean room though, but wow... Super disappointing situation. Wouldn't recommend staying
here.
To the manager or whoever the higher up is reading this, please do a quality check on your rooms, linens and beds.... 4 rooms all with hair, blood and over all
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Deeba
6.0
/10
Reviewed 299 week(s) ago
Hotels.com verified review
The restaurant staff was very friendly and helpful, the male staff in reception friendly too, but the more senior lady staff in reception seemed mostly busy on their smart phones, seldom looking up to actively ensure a good stay for the customers or even extend a smile or friendly gesture. I think this hotel has a general feel that they do not have to make any efforts because clients are coming anyway. Hotel is functional, not dirty but just about delivering minimum expectations of cleanliness, nothing more and nothing less. Active information about facilities, services and things to enjoy, including proper information about transportation options across the area is almost non existent. Environmental responsibility and helping customers spend less single use plastic by eliminating bottles, using water tanks instead, remove plastic from waste bins etc. is non existent. Here the hotel management should step their game up. There is room for improvement and perhaps I would after that stay here again.
Read More
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 318 week(s) ago
Expedia Group verified review
1. Thanks to all staff for birthday surprise during breakfast, we were really surprised even myself ( I guess my requested was denied but finally it happened with surprised also myself over my expectation)
2. We are really happy with your room even we don’t spend our time to access to the pool.
3. The overall of staff were very friendly and professional even with us (Thai).
4. Improvement point are breakfast food were not variety compared with other hotel what we use to spend in same rate, I am not sure if you have 2 stand lard for high and low season, but I would recommend to improve it asap.(especially the bacon(my favorite) but we never touched it due to really thurible appearance and dry).
Last point: again thanks for professional team in the hotel and look forward to see some improvements with my future visiting!
See you soon!
Read More
Verified traveler
8.0
/10
Reviewed 321 week(s) ago
Hotels.com verified review
We stayed here back in 2014. Was good to see it was still good. Location was convenient 10 mins walk to Kata Beach.
Room was clean and cozy. Staff was warm and friendly. Would stay here again.
Verified traveler
Leisure
10.0
/10
Reviewed 329 week(s) ago
Expedia Group verified review
Excellent staff excellent food and excellent location I will be back
Verified traveler
Leisure with Friends
10.0
/10
Reviewed 332 week(s) ago
Expedia Group verified review
Affordable and central to where our friends stayed at and also near the beach. Nearby stores and and restaurant were also a bonus. Would come back again.
Verified traveler
with Friends
4.0
/10
Reviewed 336 week(s) ago
Expedia Group verified review
I like location - Kata beach. But it is not resort 4 star, maximum 2-3 star hotel, very noisy. Friendly and welcome staff mostly does not speak English.
Warren
8.0
/10
Reviewed 338 week(s) ago
Hotels.com verified review
Good hotel for price & great location, added bonus was free mini bar, two soft drinks, one beer & one chocolate bar.
Dominique
6.0
/10
Reviewed 355 week(s) ago
Hotels.com verified review
Just an average place to stay in the hustle of kata beach. Good VALUE for money.
I had a swim out room and sadly the room next to me was being repaired / painted so when I had air conditioning on my room filled with pain fumes. People congregate by the small pool waiting for taxis and day trips smoking. Breakfast was adequate. Staff very friendly and helpful. Short walk to beach. Kata is over run with Russian tourists do stay away as there are much nicer parts to visit.
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JTH
8.0
/10
Reviewed 355 week(s) ago
Expedia Group verified review
A pleasant place to stay with a 4-minute walk to the beach. Pleasant and helpful staff. Good amenities and a great full breakfast. Basically clean, but they need to work on spiff and shine and beefier towels.
sue
8.0
/10
Reviewed 364 week(s) ago
Expedia Group verified review
A lovely hotel with great staff.
Breakfast was worth getting up for.
5 minutes walk to the beach only draw back was walking directly out onto a road with no sidewalk especially with kids.
10 minute walk to beach if not walking via the beach, again on a fairly busy road but drivers are aware of pedestrians.
Was a little disappointed that we didn’t get an upgrade even though the booking offered this as part of the deal and our room was at the road side so a little noisy with traffic in the mornings.
The staff did try to accommodate by offering a quieter room but the room was smaller and the view was not as nice. We did get a sea view room so not so bad.
Overall myself and 2 children had a lovely stay and would stay there again. Although I would like to try the Sugar Marina Resirt - Fashion next time as it was more convenient for the beach.
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Jolyn
8.0
/10
Reviewed 365 week(s) ago
Hotels.com verified review
It's pretty comfortable for it's price. The floors are a little bit oily, presumably from the type of cleaning agent used to clean the floors. Felt like stepping on dried up oil. Sheets were not changed daily and after room makeup, they did not replace the bathroom mat. Apart from those, the room was reasonably clean, and both the room & bathroom was spacious. We were lucky to get a room with a view of Kata Beach and Big Buddha atop the hill but my friends were not as lucky as their room's view was of another private housing facing a dark road with trees so there were mosquitoes. WiFi isn't great but we had unlimited data so it wasn't a problem. Hotel staff were friendly. Overall, not bad for the price.
Read More
Yvonne
6.0
/10
Reviewed 367 week(s) ago
Expedia Group verified review
I have stayed in this hotel previously and have always liked its proximity to the beach and modern comfort. However this time the hot water in my room does not work in the evenings when I most needed a hot shower and this problem has persisted throughout my entire stay. Their engineer could not fix this. And internet was working probably only 50% of the time. Hope they will get these basic things sorted out soon.
Read More
Verified traveler
8.0
/10
Reviewed 372 week(s) ago
Expedia Group verified review
Nice little hotel near the quieter kota beach with a lot of restaurants around. Breakfast buffet is ok nothing fancy. Front desk stuff are mostly nice except 1 girl with glasses who maybe in bad mood that day show no smile at all. But room is clean, will stay again.
Number of reviews per page
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