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Castaways Resort and Suites
Resorts
6.8
/10
Pleasant
210 reviews
What Guests Say About Their Stay
Ronardo
10.0
/ 10
It was a great stay. The staff were very friendly and welcoming. They made sure my room was cleaned and ready for me once i got back from expllring the island.
Selwyn
10.0
/ 10
Safe, quiet, central location. Thoroughly enjoyed a 3 days stay.
A for cleanliness!
Joan
10.0
/ 10
The room was very nice and employees service but the surrounding area looks a bit run down
In the Area
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42629 East Mall Drive, West Grand Bahama District, Bahama
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Castaways Resort and Suites
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Per room per night (excl. taxes & fees)
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Castaways Resort and Suites Address: Map & Location
42629 East Mall Drive, West Grand Bahama District, Bahama
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Location
Castaways Resort and Suites is located in area / city West Grand Bahama District.
About Castaways Resort and Suites
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Castaways Resort and Suites.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Castaways Resort and Suites exclusively for you.
With all facilities offered, Castaways Resort and Suites is the right place to stay.
All facilities in Castaways Resort and Suites
Others
Hotel Services
- Welcoming drinks
- Tours
- Luggage storage
- Porter
- 24-hour Receptionist
- Laundry service
Things to Do
- Outdoor pool
- Garden
- Shops
- Library
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Elevator
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
Food and Drinks
- Bar
- Poolside bar
- Breakfast
Kids and Pets
- Babysitting with surcharge
Transportation
- Area shuttle with surcharge
Connectivity
- Free WiFi
General
- Smoking area
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Castaways Resort and Suites
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for full breakfast: approximately USD 8.99 to 18.99 for adults, and USD 6.99 to 8.99 for children
- In-room safe fee: USD 3 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Spring Break deposit: USD 100 per day for guests under 21 years old staying between 2 March - 31 April
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must transfer via airplane and boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination.
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:30
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 11:30 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Castaways Resort and Suites | 118 |
Number of floors in Castaways Resort and Suites | 4 |
Another facilities in Castaways Resort and Suites | Welcoming drinks, Tours, Luggage storage, Porter, 24-hour Receptionist |
Frequently asked question in Castaways Resort and Suites
What are available facilities at Castaways Resort and Suites?
There are top facilites at Castaways Resort and Suites such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Castaways Resort and Suites?
Check-in time at Castaways Resort and Suites is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:30. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Castaways Resort and Suites provide breakfast?
Yes, Castaways Resort and Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Castaways Resort and Suites?
Castaways Resort and Suites is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Castaways Resort and Suites have?
Castaways Resort and Suites has 4 floors.
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More Reviews from Other Guests in Castaways Resort and Suites
Other sources (210)
6.8
Pleasant
From 210 reviews
Cleanliness
7.2
Room Comfort
7.0
Location
8.2
Service and Facilites
7.6
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Traveler Reviews Castaways Resort and Suites
Number of reviews per page
20
40
Top reviews
Natacia
Business and Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Barth towel and rags need to change room had a fowley smell house keeper was unprofessional
Miguel
Business
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff was extremely friendly. Clean and great location
Leron
Business and Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The property has an old charm about it but that can cause problems I had a horrible experience where the door entry malfunctioned and I couldn’t access my room for over 6 hours and the staff had to call an engineer off site to rectify the problem during this 6 hours I was accommodated to anything they just left me sitting in the lobby area with very few updates.
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Darius
Leisure with Friends
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It’s was nice and peachful
Tracey
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Horrible no one should book this place it was filthy nothing as pictured. Dirty sheets no one answering the phones . Horrible experience
Serena
Leisure Family
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
It was ok
Calvin
Business and Leisure
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Very nice and quite
Eric
Business and Leisure with Friends
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The staff was very bright the family run restaurant was the highlight of my state with amazing food from the area pool was nice and refreshing after working hard all day doing Mission work only reason I gave it four stars is because it's a little old and needs updating but everything works AC TV refrigerator microwave just a little dated that is all
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Fred
Business and Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
We enjoyed our stayed in the resort
The staff was amazing
Mohd
Business
2.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
There was bugs in my room, the shower did not work. There was no shampoo or body wash. It was listed as a resort but there was notting like it. The first room that thay gave me had a bad smell in it, i requested a new room but the new one had bugs and the balcony door did not close.
Mark
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Good option for Freeport.
Eric
Leisure with Friends
4.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Staff doesn’t understand the DnD sign
Joann
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The Castaway was very clean and had wonderful staff. The room we had was quite dated but this wasn't an issue for us. We found there is limited breakfast options in Freeport, especially on Sundays. The associated hotel restaurant just reopened the last 2 days of our stay and they offered a breakfast menu. Overall, we felt the price was very reasonable, the staff excellent. We would stay here again.
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Yolanda
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Centrally located
George
Business
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
It was clean, bed comfortable. On the basic side but nice
Whitney
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Average place for an average price , linens and towels need updating .
james
Leisure
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
A perfectly clean, comfortable stay for an older place...good pool and bar. Fast food places an easy drive away if restaurant is closed.
Mark
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Clean and convenient hotel.
Sharess
Leisure Family
2.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Old Furnshings, moldy scent, burned beddings, termites, rusty Furniture, crusty towels.
Was unable to get my deposit when i checked out was never asked check out time to ensure deposit was ready, was never told that the office opens 8am. They've got a pool in the back and i guess they had several parties where the music was extremely loud its as if they forgort they had hotel guests.
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Angelica
Leisure Family
8.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Its ok not the best but its ok.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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