Ocean Bay Hotel & Resort

I would stay again.

I want to start by saying that I would actually stay here again. I’m rating it by Western standards. The pluses are the following: the staff is friendly, it’s a safe place, it is pretty clean, and the food at the restaurant is decent and safe to eat. Now for the negatives: My safe didn’t work, (I locked up my valuables in my suitcase during the day), the room took a while to become cool, the patio door would not lock and had black duct tape on it, I had a cold shower a couple of days because of no hot water, but there was only hot water in the sink one day. There’s a hook for a mosquito net, but no mosquito net available. Bottled water was provided the first day, but for the other six days, I was told I had to buy it at the bar. The reception area is not air-conditioned, and I tried to drink a beer at that bar one day with sweat dripping down my back. There’s always something to eat for breakfast, but it is the same thing every day. A little variety would have been nice. I was looking forward to relaxing at the pool, but it was under construction the week I was there. I was also looking forward to using the spa, but it seemed closed every day. A few times an A few times a day, the power would go off, but it did not stay off for long because of a generator. All of this is to say, I realize that it is West Africa, and the western standards are different. But I have to say, catering to some westerners, this was my experience.

Lovely option for your stay in Banjul

Lovely option for your stay in Banjul.

The staff are second to none, all were very friendly and helpful. the room with a sea view was perfect. breakfast was always of a high slandered. However the only aspect that let them down, was the rooms were not free of mosquitos, they should spray the room once the daily cleaning is completed.

Overall good.

Really comfortable relaxing stay - excellent food

It says that it is a five star hotel, but it does not even deserve 3.

It was horrible

An unpleasant experience. A staff that sees you as a dollar sign and nothing else. Credit cards machines that don't work and if they do, you have to pay a 3.5% fee. Rooms that are rundown. Towels handed out very strictly - one only per day. You pay on the high end but get treated on the low end. Just very unpleasant. A big regret of mine. I should have not stayed here.

I travelled on business. This is a comfortable and convenient small resort. The food is OK, and there are local alternatives nearby. The wifi is fairly reliable, the staff are friendly and the breakfast is pretty good. It's a bit tired but everything works and the beds are comfortable.

I think this property is rubish for the money we spent.i had a problem with my door locks and so did many other guest.it took me 5 attempt to go to the reception.and still the man at the reception ignorded me.at breakfast the waiters gaveme a feeling that i was the wrong colour for them.they served offee to all the white people but waited for us to ask for coffee

The Ocean Bay Hotel was great. The pool, Food, and service was awsome. The staff was friendly, and helpful. I will be staying here again.

Nice hotel on a large stretch of beach. Great pool, very friendly staff, decent breakfast.

Beautiful environment with very friendly and supportive staff

Clean rooms , beautiful grounds, excellent breakfast and friendly staff, always going out of their way to make guests comfortable.

Poor service, dirty room, flies and mosquitos in room thatvhadnt been cleaned in days. Still had hair from previous customers days ago. Complained 4 times and didn't get cleaned. Ended up leaving hotel the next day and booked into another hotel. Breakfast ok, area not great- harassed as soon as we left the hotel. Was very happy to leave!

Hotel is close to the beach, has a nice clean pool and pool area. Live entertainment is provided most nights.

Had a wonderful time the hotel was good and all the staff made my holiday good

For the price it is an ok option, close to Banjul and nice surrounding area. Good swimming pool and restaurant has fair prices. The rooms and property are a bit dated.