Hilton Skanes Monastir Beach Resort

Clean

L'hôtel est super, il y a toutes les infrastructures nécessaires, salle de sport, piscine interieure et même un club enfant. Les repas sont très bons et variés (demi-pension). Le personnel est très professionnel, poli et serviable, ce qui fait toute la difference pour passer de bonnes vacances. La vue de la chambre était magnifique et les lits très confortables. Le ménage était fait par Nabila qui s'est très bien occupé de nous et de la chambre, un grand merci à vous! Nous reviendrons dans cet hôtel si nous retournons à Monastir.

Great experience, had an issue with my room but the managers Amin and Ousama dealt with it very quickly, service from front of desk by Aziz, tariq, Imane, Ribat and Mariam very good. House keeping was also great big thanks to Hamza and Sofian. The hotel met my standards we as a family had a great time, we would return ,

Everything was great except one of the restaurant staff, when my son asked for a fresh pineapple juice @ the juice counter, she was negotiating with me to have half pineapple & half orange; I told her my son doesn't want orange; she sends one worker to talk to the manager while we were standing there for minutes.....

The rooms were clean and big enough but air conditioning was not working. Breakfast was chaotic and in general the hotel was noisy.

Very expensive for the quality of the food and the service you get We had the food in the Italian restaurant, basic food quality and basic service nothing to do with five stars, Hotel service and quality food you can get it in are you three star hotel?in tunisia

Dear sir madam The room and shower are smelling bad Room are clean and request not attended until 2 days later on New Year’s Eve we have to ask staff to comme to cleanse the room at 10 am Insect in room we have video and hall are Dirty not hover for long time my room was number 251 and room 48 and the food not a 5 stars food We will never come back . Kind regards

Great hotel! Loved everything, from the welcome to the places to eat, the bars, the beautiful, comfortable room. Everything! 👌

They do have the best staff!! I had a great week and I will be coming back next summer!!

The management is extremely unprofessional. A manager by the name of Osama was extremely rude. This place doesn’t resemble any Hilton

Loved our stay with my family. Lovely hotel. Beautiful clean beaches. Excellent staff and service.

Overpriced for the included facilities. Food very poor and not many choices available.

The staff ( front desk) very unprofessional,took them one hour and half to give me a room ,which is not the one I paid for it Food terrible ,never again Costumer service not good .i regret going there.

Our stay at Hilton Skanes Monastir Beach Resort had its ups and downs. Tipping the staff significantly improved service quality, as without tips, the service was often sluggish. The catering staff were generally helpful but could be neglectful without tips. Despite booking rooms next to each other and informing the hotel weeks in advance, we were given separate rooms, which was inconvenient with young kids. Promises to resolve this were not followed up on. The all-inclusive package was confusing due to unclear information. When we sought clarification, we were frustratingly referred back to the guide, leading us to avoid using many services out of fear of additional charges. Consequently, we only ate three meals in the Kitchen restaurant. The internet service was adequate, with decent coverage but not particularly fast. The daily cleaning service was consistent and reliable, and the early breakfast service for early checkouts was convenient, especially with kids, despite minimal options. The resort has multiple pools, both indoor and outdoor, including children-specific pools. However, the private beach was disappointing, with visible rubbish, so we spent minimal time there. Additionally, the resort did not provide any swimming equipment besides towels, so guests need to bring their own. The food lacked variety, with each meal being a slight variation of the previous day’s offerings. Overall, while there were some positive aspects, several issues need addressing to improve.

Amazing stay and great staff

Perfect hotel and best staff

It was great just wished with all the money I paid the pool towels would be included but it was an additional charge.

The food quality is zero

Thank you for taking care of my mom dad and sister with her kids.

Beautiful beach