Marti La Perla Hotel - All Inclusive - Adult Only

There were multiple problems with this hotel and if I could get a refund I would request it. First, upon check in the staff didnt offer guidance for what is included or not. Second, the food made us sick and we didnt eat at the included meals. Third, the staff hardly cleaned the rooms. It was disgusting. Finally, we checked out 4 days early because they charged us $100 dollars to clean 2 small bags of laundry.

Pictures did not reflect reality. Very poor food standard with minimum variety in an “all-inclusive hotel”. Staff unwilling to clean tables, or even bathroom after the usage of prior guests. Staff looking unhappy and unwilling to serve and hardly took away plates from tables even 30 minutes after meals. It’s nice to have an old building hotel but unfortunately no modern Air Conditioning system - poor quality. Management does not seem to do much about it, except the reception lady Fatima who tried her best to address all our concerns. The only positive things was the walking distance aspect from the shops behind the hotel. Our maximum stay was one night. I wouldn’t go back again!

My only issue that made it unpleasant was the A/C. I changed rooms and then realized it’s their outdated system. It was too hot and uncomfortable in the rooms.

Very slow at the bar , only one person that could make the drinks , others need training to help him !!

We visited this hotel 4 years ago and it was perfect so we returned. Not the same story this time. Staff were all new and hardly any could speak English. We hoped to enjoy the all inclusive food and drinks as we did previously but these are now very poor. Cold food and salad ranges were very good but the hot choices were terrible. Very little choice, had no taste and was never hot. The drinks available were beer, wine, gin, vodka and brandy, though there was a shortage of vodka so this was temporarily unavailable. Staff had no knowledge of how to make cocktails with what they had available, and couldn’t understand what we asked for. We asked several times if we could speak to the manager to discuss getting local spirits, as stated in the hotel description, but she refused to leave her office to speak to us. We received a lot of help from Fatima, the lovely guest relations lady, but she could only do so much as the rude manager was unhelpful to her also. Suleyman the head barman also tried to help but again, was unable to provide the drinks we asked for due to management not cooperating. Other guests in the hotel had been asking for other things with no success. The hotel itself is beautiful and in a perfect location. All staff try to help when they can but the new manager leaves a lot to be desired

Amazing stay, couldn't fault it apart from the food wasnt the best, but lots of choices and snack bars etc.Great Location and amazing staff.

Swimming pool was nice, but disappointing for the girls as they couldnt stand in the pool without drowning . Would be nice if there was shallow and deep end

Staff are hard working and try their best but can’t cope with demand. Lovely location but hotel is very tired and needs updating off putting stains on carpets in the corridors and staircase. Swimming pool towels smelled awful rooms were ok lovely view from balcony. No double beds they put two singles together very uncomfortable for couples. Large bathrooms with large shower cubicle. Food is ok. Best thing about the hotel is the location it’s fabulous. The evening shows are nice extra too. Overall we enjoyed our stay and did lots of fun activities.

Rooms are older but it was a very Lovely hotel, lovely staff, very accommodating! Would def go back!

Location is excellent condition of hotel is poor facilities need upgrading the staff need to smile felt as if they did not enjoy there job. Overall not impressed would not return.

Nice weather hotel clean and tidy very pleased

Excellent service food and beverage. Very professional staff. I will come any stay again.

Neat and organised. Lovely staff too willing to help.

Pool area was about the only nice thing about this hotel. The rooms were unclean, bathrooms covered in mould and always flooded after a shower making the floor dangerously slippery. Towels were dirty, walls were so thin you could hear when someone was talking/showering/leaving thier room. Male staff were inappropriatley friendly (one came over, asked me how I was then stroked my hair as I was eating my breakfast alone!) would not recommend.

Nice large bathroom, no shower curtain. Not enough clothes hangers or drawer space. Patio door lock broken, physically unable to lock door. Cleaning staff took change from side table First day I thought I'd just misplaced coins, second day, I pointed out to my partner how much and where I'd put them. Returned to room after "clean" coins gone. Spoke to cleaner, coins returned, said he thought they were a tip. I've stayed in Icmeler more than 15 times, 5 different places, first time this has ever happened, it's not normal custom. Air conditioning is useless, doesn't work properly, room gets uncomfortably hot. Fridge keeps drinks slightly chilled, not cold enough. If you need to open balcony door to let in some air, the hotel next door (Aqua) has very loud music on until around 2400 every night. Restaurant is busy very early at each session. If you wait until it's quieter, they don't always refill what's gone (even salads) I felt the food itself was okay, it's just not a nice dining experience (rush and crush) Standard of cleanliness not good enough, balcony floor very dirty as was balcony fence, hall carpets, skirting etc In the gym, the recumbent bike doesn't keep the point seat set to, cross trainer doesn't work. Reasonable set of dumbbells, no bench. Male bar staff were rude, the female staff were fine. The grounds are excellent, well kept, large, plenty loungers and shady areas. Good size pool, nice beach.

The location of the hotel is second to none in İçmeler, right on the beach and near good pubs and restaurants. Had a great week here and will definitely go again. The staff are very friendly and will always go out their way to help if possible.

This is a good hotel. It is well appointed and its position and outlook is lovely. The rooms are fine; they are spacious and air conditioned and the bathrooms are big and spacious and although need some updating they are clean. The waiters and barmen are brilliant, pool is nice and quiet. There is also a very pleasant garden area which would be a beautiful haven of peace and quiet were it not for the relentless onslaught of pop music which is played until late afternoon each day. The food was plentiful and very Turkish (which I love). I think the All Inclusive deal is good value at this hotel, there is an endless supply of refreshments which I made good use of. I would also highly recommend pay extra for a Turkish bath and massage - I ended up having two! My main disappointment was thy gym. I had viewed my holiday as a bit of a wellness/spa/health break and chose the Marti La Perla because it looked as though it had a good gym. However, it was extremely substandard; it was very small and hot with no weights machines, not mat space and only a few pairs of very heavy free weights and just one single 4kg weight. I asked Guest Relations whether I could go and use the gym and Marti Resort, but they wouldn't allow it. The other negative was that my bed linen did not get changed, nor my room floor mopped, for the whole fortnight, which I thought was extraordinary. But overall I have stayed at much worse hotels in Turkey and I would recommend this hotel.

very goog location

We were three days into our holiday and we were asked to move out of our room to another hotel because they decided to close for the season not very happy! also my friend was disabled in a wheelchair so it was very uncomfortable for her

We really enjoyed the stay at Marti la Perla The location of the hotel was perfect for beach lovers like us.The room was good and the balcony ofered stunning views of the sea and mountings.The pool was really nice and very clean with lots of space to relax and swim. The buffet breakfast, lunch and dinner had really good food selection of cookings from the traditional Turkish cuisine with lots of healthy choices.The staff was very attentive and friendly. We are planing to go back again.