Dolphin Suites

Hotels
7.6
/10
Pleasant
53 reviews

What Guests Say About Their Stay

JOHN

10.0
/ 10
I liked the location , the service and the staff attitude towards guest was kind, courteous and pleasant. Other Amenities lie shopping malls and restaurants are at a distance . There is always traffic in Kampala. However nothing the hotel can do. This is government and state infrastructure.

Tracy

10.0
/ 10
Loved the place, very peaceful and that staff was very helpful and friendly. Family friendly on weekends with the floating devices and jump tower.

Angela

10.0
/ 10
I have stayed at 7 different 3 star hotels in Kampala and this is the first hotel that I would go back to. The meals were delicious and staff were so friendly and accommodating. They specially prepared eggs and bacon for breakfast (upon my request) and it was exactly how I like it and at no extra charge (could have buffet as well). They can put a refrigerator in your room on request. The rooms are refurbished and very clean and comfortable. There is plenty of hot water and the air conditioner works well. The wifi speed is great, too. The surrounding gardens are lovely and make you feel like your miles away from the bustling city, yet your only minutes from shops, restaurants and attractions. I would definitely recommend this hotel and will be staying there again very soon.
In the Area
See Map
Princess Anne Drive, Plot 36, Bogolobi, Kampala, Uganda, 256

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
In Kampala (Bugolobi)
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Dolphin Suites Address: Map & Location

Princess Anne Drive, Plot 36, Bogolobi, Kampala, Uganda, 256
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Discover More About Dolphin Suites

General


In Kampala (Bugolobi)

Location


A stay at Dolphin Suites places you in the heart of Kampala, within a 10-minute drive of Makerere University and Uganda National Museum. This spa hotel is 4.6 mi (7.4 km) from Mulago National Specialized Hospital and 4.6 mi (7.4 km) from Ndere Cultural Centre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Kibuli Mosque - 4.6 km / 2.9 mi
The Parliament of the Republic of Uganda - 4.9 km / 3.1 mi
Uganda Golf Course - 5.4 km / 3.4 mi
Embassy of the United States - 5.6 km / 3.5 mi
Wonder World Amusement Park - 5.9 km / 3.7 mi
Embassy of Belgium - 6 km / 3.7 mi
Independence Monument - 6.1 km / 3.8 mi
Owino Market - 6.4 km / 4 mi
St. Francis Hospital - Nsambya - 6.7 km / 4.1 mi
Embassy of Sudan - 6.7 km / 4.2 mi
All Saints Cathedral - 6.7 km / 4.2 mi
Embassy of Sweden - 7 km / 4.3 mi
The Acacia Mall - 7.1 km / 4.4 mi
Embassy of France - 7.2 km / 4.4 mi
Kisementi - 7.2 km / 4.5 mi

The nearest major airport is Entebbe Intl. Airport (EBB) - 44.8 km / 27.9 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and wedding services. Spending a day of fun is easy with the theme park shuttle (surcharge).

Business Facilities


Featured amenities include a business center, express check-in, and express check-out. Planning an event in Kampala? This hotel has 269 square feet (25 square meters) of space consisting of a conference center and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy local and international cuisine at Dolphin Resto, a poolside family restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.

Rooms


Make yourself at home in one of the 27 air-conditioned rooms featuring fireplaces and plasma televisions. Your room comes with a Select Comfort bed. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

All facilities in Dolphin Suites

Bar, Cafe and Lounge Dolphin Suites
Bar, Cafe and Lounge
Swimming Pool Dolphin Suites
Swimming Pool
Entertainment Facility Dolphin Suites
Entertainment Facility
Fitness Center Dolphin Suites
Fitness Center
Functional Hall Dolphin Suites
Functional Hall

Things to Do

  • Outdoor pool
  • Barbecue
  • TV lounge
  • Spa
  • Picnic area
  • Garden
  • Health club
  • Library
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

General

  • Lockers
  • Smoking area
  • Fireplace in lobby
  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Snack bar

Transportation

  • Casino shuttle
  • Shopping center shuttle
  • Airport transfer
  • Theme park shuttle

Business Facilities

  • Conference center
  • Business facilities
  • Conference rooms
  • Computer station

Public Facilities

  • Coffee shop
  • Safety deposit box

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Dolphin Suites

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
11:00 - 00:00
Check-out:
Before 10:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available, Cashless transactions are available, No elevators
  • Airport shuttle fee: UGX 197500 per vehicle (one-way)
  • Rollaway bed fee: UGX 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 11:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dolphin Suites
27
Number of floors in Dolphin Suites
2
Another facilities in Dolphin Suites
Outdoor pool, Barbecue, TV lounge, Spa, Picnic area

Frequently asked question in Dolphin Suites

What are available facilities at Dolphin Suites?
There are top facilites at Dolphin Suites such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Dolphin Suites?
Check-in time at Dolphin Suites is staring from 11:00 - 00:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Dolphin Suites provide breakfast?
Yes, Dolphin Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Dolphin Suites?
Dolphin Suites is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Dolphin Suites have?
Dolphin Suites has 2 floors.
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More Reviews from Other Guests in Dolphin Suites

7.6
Pleasant
From 53 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

7.6

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Dolphin Suites

Number of reviews per page
20
40
Top reviews
Epiphane
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The staffs were very friendly and helpful. The facilities is a good one. It can do with some improvements.
Basil
icon-Business
Business
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Loved the pool area
Mallory
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Great place to stay, thank you!
Isaac
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Great and safe place overall! Great breakfast
JOHN
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

I liked the location , the service and the staff attitude towards guest was kind, courteous and pleasant. Other Amenities lie shopping malls and restaurants are at a distance . There is always traffic in Kampala. However nothing the hotel can do. This is government and state infrastructure.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Only one towel in room, AC stopped working, and TV had no channels - but the staff did their best to rectify these things within 24 hours. Once working, TV channels were few. Restaurant menu is very limited and the size of the writing on the menu is so small it’s almost impossible to read it. Staff were great. I just think budget cuts on things like tv, good internet access and menu range has reduced the quality of the hotel. Before Covid it was much better. I hope it improves.
Read More
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 234 week(s) ago

Hotels.com verified review

Stay was good. No TV working though which was disappointing. One towel in room, even though 2 guests checked in. Had to ask each day for a second towel. Restaurant Menu is limited. Service was a little lazy. Bed comfortable. Room very clean.
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 266 week(s) ago

Expedia Group verified review

Staff sleep in rooms.. my guests complained room was dirty and hotel management wanted a quick fix to of the room for new guests to occupy the room. Very unprofessional
Tracy
10.0
/10
Reviewed 373 week(s) ago

Hotels.com verified review

Loved the place, very peaceful and that staff was very helpful and friendly. Family friendly on weekends with the floating devices and jump tower.
Verified traveler
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

Staff very helpful. Food was excellent. Only a few tv channels which was a tad disappointing
Verified traveler
6.0
/10
Reviewed 415 week(s) ago

Hotels.com verified review

The morning buffet is not good, as they don’t have much things on their buffet cart. Inside your room also you can hear what’s happening in the next room, as that much sound disturbance is in night time.
Maurice
8.0
/10
Reviewed 421 week(s) ago

Hotels.com verified review

Useful hotel for Kampala . Quiet, clean and comfortable. Shiwing sign of wear. Staff could be a little more attentive. Disappointed that pool was not functioning - guests should be told as that is one of the benefits.
Verified traveler
8.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

It was nice. Would be much more better if they serve weekend breakfast in the same way as the weekdays. Bathroom was very clean, too.
Verified traveler
4.0
/10
Reviewed 451 week(s) ago

Expedia Group verified review

Cockroaches, stale breakfast. The positive was wifi fast
kevin
2.0
/10
Reviewed 456 week(s) ago

Hotels.com verified review

When I got to Dolphin suites I was told that they were fully booked and would move me to another hotel of similar quality. The hotel they booked me into did not even serve breakfast .
MJ
2.0
/10
Reviewed 498 week(s) ago

Hotels.com verified review

I don't know how it is possible this property had such a good rating. overwhelming smell of urine, small bed, not clean, noisy
Verified traveler
8.0
/10
Reviewed 512 week(s) ago

Hotels.com verified review

Nice property. Quiet. Need to have own transport or be willing to walk and catch a motorcycle taxi. Service at breakfast and lunch was a little lacking. Noise between rooms was bad. I woke up at 5am two days because of the snoring in the room next to me. One balcony is for two rooms so they are not private. Solid three star.
Angela
10.0
/10
Reviewed 517 week(s) ago

Hotels.com verified review

I have stayed at 7 different 3 star hotels in Kampala and this is the first hotel that I would go back to. The meals were delicious and staff were so friendly and accommodating. They specially prepared eggs and bacon for breakfast (upon my request) and it was exactly how I like it and at no extra charge (could have buffet as well). They can put a refrigerator in your room on request. The rooms are refurbished and very clean and comfortable. There is plenty of hot water and the air conditioner works well. The wifi speed is great, too. The surrounding gardens are lovely and make you feel like your miles away from the bustling city, yet your only minutes from shops, restaurants and attractions. I would definitely recommend this hotel and will be staying there again very soon.
Read More
Clearcape
4.0
/10
Reviewed 577 week(s) ago

Expedia Group verified review

Take a hotel in a great location, with a pool, owned by one of the big luxury chains in Uganda, and somehow make it a disappointment Bugalobi is very convenient for the city, and the area is quiet and pretty. Close by and within a walk you have the Village Mall, with Java coffee and a range of useful shops. The hotel is also quiet and pretty with a pool. All good. And the Indian food at the hotel is a real plus However, due to a particular management style prevalent in Uganda, the management and the staff do not get on, and therefore the customer experience gets lost in the middle. So don't expect anything in this hotel to be done with you in mind. The front desk staff are distinctly unfriendly, and deliberately slow. Rooms are cleaned in a uniquely inefficient way leaving them unusable for most of the day without towels or sheets. The pool is there but only 2 or so of the twenty recliners will have cushions. No towels. On - and someone on the staff loves cricket. certainly not Uganda's or their guests favorite sport. Nevertheless, its on all the time and is usually the channel that works on the tv, when the others do not. Sometimes its on two channels simultaneously. Not so important, but indicative of the approach where the staff focus on their own preferences first. So if you love cricket, Indian food, and have a generally high tolerance for sulky staff - this is the place. My second visit, and I can't see myself returning.
Read More
Joseph
icon-Family
Family
8.0
/10
Reviewed 581 week(s) ago

Hotels.com verified review

This is a very nice hotel, a little dated, but still in good condition. Room had an outdoor balcony which was pleasant in the afternoon or evening. Staff and service at hotel were excellent. One complaint: WiFi was very slow. Also, there were insufficient electrical outlets for the devices a modern day traveler typically carries.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Dolphin Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 53 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

7.6

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dolphin Suites

Number of reviews per page
20
40
Top reviews
Epiphane
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The staffs were very friendly and helpful. The facilities is a good one. It can do with some improvements.
Basil
icon-Business
Business
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Loved the pool area
Mallory
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Great place to stay, thank you!
Isaac
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Great and safe place overall! Great breakfast
JOHN
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

I liked the location , the service and the staff attitude towards guest was kind, courteous and pleasant. Other Amenities lie shopping malls and restaurants are at a distance . There is always traffic in Kampala. However nothing the hotel can do. This is government and state infrastructure.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Only one towel in room, AC stopped working, and TV had no channels - but the staff did their best to rectify these things within 24 hours. Once working, TV channels were few. Restaurant menu is very limited and the size of the writing on the menu is so small it’s almost impossible to read it. Staff were great. I just think budget cuts on things like tv, good internet access and menu range has reduced the quality of the hotel. Before Covid it was much better. I hope it improves.
Read More
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 234 week(s) ago

Hotels.com verified review

Stay was good. No TV working though which was disappointing. One towel in room, even though 2 guests checked in. Had to ask each day for a second towel. Restaurant Menu is limited. Service was a little lazy. Bed comfortable. Room very clean.
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 266 week(s) ago

Expedia Group verified review

Staff sleep in rooms.. my guests complained room was dirty and hotel management wanted a quick fix to of the room for new guests to occupy the room. Very unprofessional
Tracy
10.0
/10
Reviewed 373 week(s) ago

Hotels.com verified review

Loved the place, very peaceful and that staff was very helpful and friendly. Family friendly on weekends with the floating devices and jump tower.
Verified traveler
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

Staff very helpful. Food was excellent. Only a few tv channels which was a tad disappointing
Verified traveler
6.0
/10
Reviewed 415 week(s) ago

Hotels.com verified review

The morning buffet is not good, as they don’t have much things on their buffet cart. Inside your room also you can hear what’s happening in the next room, as that much sound disturbance is in night time.
Maurice
8.0
/10
Reviewed 421 week(s) ago

Hotels.com verified review

Useful hotel for Kampala . Quiet, clean and comfortable. Shiwing sign of wear. Staff could be a little more attentive. Disappointed that pool was not functioning - guests should be told as that is one of the benefits.
Verified traveler
8.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

It was nice. Would be much more better if they serve weekend breakfast in the same way as the weekdays. Bathroom was very clean, too.
Verified traveler
4.0
/10
Reviewed 451 week(s) ago

Expedia Group verified review

Cockroaches, stale breakfast. The positive was wifi fast
kevin
2.0
/10
Reviewed 456 week(s) ago

Hotels.com verified review

When I got to Dolphin suites I was told that they were fully booked and would move me to another hotel of similar quality. The hotel they booked me into did not even serve breakfast .
MJ
2.0
/10
Reviewed 498 week(s) ago

Hotels.com verified review

I don't know how it is possible this property had such a good rating. overwhelming smell of urine, small bed, not clean, noisy
Verified traveler
8.0
/10
Reviewed 512 week(s) ago

Hotels.com verified review

Nice property. Quiet. Need to have own transport or be willing to walk and catch a motorcycle taxi. Service at breakfast and lunch was a little lacking. Noise between rooms was bad. I woke up at 5am two days because of the snoring in the room next to me. One balcony is for two rooms so they are not private. Solid three star.
Angela
10.0
/10
Reviewed 517 week(s) ago

Hotels.com verified review

I have stayed at 7 different 3 star hotels in Kampala and this is the first hotel that I would go back to. The meals were delicious and staff were so friendly and accommodating. They specially prepared eggs and bacon for breakfast (upon my request) and it was exactly how I like it and at no extra charge (could have buffet as well). They can put a refrigerator in your room on request. The rooms are refurbished and very clean and comfortable. There is plenty of hot water and the air conditioner works well. The wifi speed is great, too. The surrounding gardens are lovely and make you feel like your miles away from the bustling city, yet your only minutes from shops, restaurants and attractions. I would definitely recommend this hotel and will be staying there again very soon.
Read More
Clearcape
4.0
/10
Reviewed 577 week(s) ago

Expedia Group verified review

Take a hotel in a great location, with a pool, owned by one of the big luxury chains in Uganda, and somehow make it a disappointment Bugalobi is very convenient for the city, and the area is quiet and pretty. Close by and within a walk you have the Village Mall, with Java coffee and a range of useful shops. The hotel is also quiet and pretty with a pool. All good. And the Indian food at the hotel is a real plus However, due to a particular management style prevalent in Uganda, the management and the staff do not get on, and therefore the customer experience gets lost in the middle. So don't expect anything in this hotel to be done with you in mind. The front desk staff are distinctly unfriendly, and deliberately slow. Rooms are cleaned in a uniquely inefficient way leaving them unusable for most of the day without towels or sheets. The pool is there but only 2 or so of the twenty recliners will have cushions. No towels. On - and someone on the staff loves cricket. certainly not Uganda's or their guests favorite sport. Nevertheless, its on all the time and is usually the channel that works on the tv, when the others do not. Sometimes its on two channels simultaneously. Not so important, but indicative of the approach where the staff focus on their own preferences first. So if you love cricket, Indian food, and have a generally high tolerance for sulky staff - this is the place. My second visit, and I can't see myself returning.
Read More
Joseph
icon-Family
Family
8.0
/10
Reviewed 581 week(s) ago

Hotels.com verified review

This is a very nice hotel, a little dated, but still in good condition. Room had an outdoor balcony which was pleasant in the afternoon or evening. Staff and service at hotel were excellent. One complaint: WiFi was very slow. Also, there were insufficient electrical outlets for the devices a modern day traveler typically carries.
Read More
Number of reviews per page
20
40