Russel Hotel

Hotels
8.4
/10
Very Good
74 reviews

What Guests Say About Their Stay

Angela Driver -

10.0
/ 10
Our staff love this hotel. It’s central, quiet and the staff are really friendly.

Pacifique

10.0
/ 10
Great hotel services, Great customers services, cleaned building, thank you very much, God bless you.

Justin

10.0
/ 10
My son stayed here and what made HBT a great experience for him was THE STAFF! Thaey were very accommodating to all of his needs. He also loved the breakfast. As a mother, I'm sending out a thank you to the staff for taking such good care of Justin :-)
In the Area
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Russel Lane, Opp. Charm Towers, Civic Centre, Kampala, Uganda, 256

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Russel Hotel is a hotel is located at Civic Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Russel Hotel Address: Map & Location

Russel Lane, Opp. Charm Towers, Civic Centre, Kampala, Uganda, 256
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Lobby Russel Hotel
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Discover More About Russel Hotel

General


In Kampala (Nakasero)

Location


With a stay at Russel Hotel in Kampala (Nakasero), you'll be within a 10-minute walk of Independence Monument and The Parliament of the Republic of Uganda. This hotel is 0.6 mi (1 km) from Owino Market and 0.8 mi (1.2 km) from Embassy of Belgium.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Independence Monument - 0.6 km / 0.4 mi
The Parliament of the Republic of Uganda - 0.7 km / 0.4 mi
Embassy of Belgium - 0.8 km / 0.5 mi
Owino Market - 1 km / 0.6 mi
Embassy of France - 1.3 km / 0.8 mi
All Saints Cathedral - 1.4 km / 0.9 mi
Embassy of Sudan - 1.4 km / 0.9 mi
Embassy of Sweden - 1.7 km / 1.1 mi
Uganda Golf Course - 2.1 km / 1.3 mi
St. Francis Hospital - Nsambya - 2.1 km / 1.3 mi
Gaddafi National Mosque - 2.2 km / 1.3 mi
Embassy of the United States - 2.7 km / 1.6 mi
Namirembe Cathedral - 3.2 km / 2 mi
Makerere University - 3.4 km / 2.1 mi
Kibuli Mosque - 3.4 km / 2.1 mi

The nearest major airport is Entebbe Intl. Airport (EBB) - 40.8 km / 25.3 mi

Facilities


Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy local and international cuisine at Russel, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 60 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

All facilities in Russel Hotel

Bar, Cafe and Lounge Russel Hotel
Bar, Cafe and Lounge
Entertainment Facility Russel Hotel
Entertainment Facility
Fitness Center Russel Hotel
Fitness Center
Functional Hall Russel Hotel
Functional Hall
Common Space Russel Hotel
Common Space

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Nearby Facilities

  • Hair salon
  • ATM/Banking

Transportation

  • Area shuttle with surcharge

Things to Do

  • Spa

Connectivity

  • Free WiFi

General

  • Reception hall

Accessibilty

  • Accessible parking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Russel Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Available rooms at Russel Hotel
60
Number of floors in Russel Hotel
3
Another facilities in Russel Hotel
Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Smoke-free area

Frequently asked question in Russel Hotel

What are available facilities at Russel Hotel?
There are top facilites at Russel Hotel such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Russel Hotel?
Check-in time at Russel Hotel is staring from 14:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Russel Hotel?
Russel Hotel is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Russel Hotel have?
Russel Hotel has 3 floors.
How many rooms are available at Russel Hotel?
Russel Hotel has 60 rooms in total.
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More Reviews from Other Guests in Russel Hotel

8.4
Very Good
From 74 reviews
Cleanliness

9.0

Room Comfort

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Russel Hotel

Number of reviews per page
20
40
Top reviews
Angela Driver -
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Our staff love this hotel. It’s central, quiet and the staff are really friendly.
Angela
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Nice room, clean, spacious.
Pacifique
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great hotel services, Great customers services, cleaned building, thank you very much, God bless you.
Angela
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

We use this hotel for work a lot. All our staff like it. I highly recommend if you are looking for a budget friendly hotel option.
Angela
icon-Business
Business
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

This is an excellent budget hotel. Staff are lovely. Rooms are clean.
Angela
icon-Business
Business
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

This is the hotel we use on a regular basis when in Kampala for work. The staff there are very friendly, the beds and pillows are comfortable, the breakfast is okay. It’s a fantastic value-for-money hotel. Downside - only a couple of local TV stations; no movie channel. Parking can be an issue sometimes, but the hotel really try hard to accommodate us on this. And no fridge in a standard room. Other than these few minor items, the budget hotel is really great!
Read More
Angela
icon-Business
Business
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Central location. Staff are lovely. Parking area is too small which can be difficult. Some rooms are noisy.
Angela
icon-Business
Business
8.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Comfortable bed. Average breakfast. No bacon. More Ugandan style breakfast buffet. Staff are really friendly and they all do an excellent job. Parking is terrible as the car park is too congested; if you choose not to leave your keys, it takes 20 minutes to get your car in and out.
Angela
icon-Business
Business
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Bed and pillow were super comfortable. There was a loud mechanical noise outside our window for hours during the night - very annoying. Staff are fantastic. Very friendly, polite and efficient. They really try to meet your needs. No mini fridge so no cold drinks. No coffee in room - only 1 teabag and 1 cup for 2 people. Universal power sockets which is fantastic. Parking is so full with non-residents cars that they ask you to leave your keys. I refused and they accommodated me but it took about 30 minutes of stuffing around before I could park and leave. Overall, it’s 3 star accommodation in a central business location. But in need of some room refurbishing.
Read More
Angela
icon-Business
Business
6.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Nice 3 star hotel. Rooms get very hot. Food is okay. Rooms are clean.
Vincent
icon-Business
Business
10.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

Everything was fine except WiFi in the room.
Justin
icon-Leisure
Leisure
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

My son stayed here and what made HBT a great experience for him was THE STAFF! Thaey were very accommodating to all of his needs. He also loved the breakfast. As a mother, I'm sending out a thank you to the staff for taking such good care of Justin :-)
Tito
icon-Business
Business
8.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

My stay here was good! This hotel needs to think of getting a spacious location.
Barbara
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

Needed a couple nights before heading on safari/gorilla trekking, etc. Surely, there is better in Kampala. The location was good to meet up for a city walking tour, but the area is noisy, rooms were hot and breakfast not very good. No good restaurants nearby that we could find. The staff were friendly but lots of key issues and excess waiting to sort things out.
Read More
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 156 week(s) ago

Hotels.com verified review

This was about the worst stay i have had in any hotel. The hotel failed to deliver even on the very basic items as stated on its site. They ran short of beddings and I had to ask severally for pillow cases for my room and the staff were largely unresponsive.. even spotted a couple of small roaches in my room...not recommended!
mubarak
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Nice clean place.
Philip
icon-Business with Friends
Business with Friends
6.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

Staff was fine, and helpful. Bed was uncomfortable.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 171 week(s) ago

Hotels.com verified review

Amazing stay. The staff was very friendly and I think they deserve not only kudos but a raise.....
Bereket R
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Very good place to stay, friendly staff.
Josephine
icon-Business
Business
6.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

The hotel was clean and rooms were just aa i saw in the photo. However, my room windows were faulty and leaked in water that started flooding my room. Thank God i was moved to another room. There was noise along the corridors of the 5th floors by staff in the morning. The gym service was great but they can improve on the hygiene
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Russel Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 74 reviews
Cleanliness

9.0

Room Comfort

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Russel Hotel

Number of reviews per page
20
40
Top reviews
Angela Driver -
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Our staff love this hotel. It’s central, quiet and the staff are really friendly.
Angela
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Nice room, clean, spacious.
Pacifique
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great hotel services, Great customers services, cleaned building, thank you very much, God bless you.
Angela
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

We use this hotel for work a lot. All our staff like it. I highly recommend if you are looking for a budget friendly hotel option.
Angela
icon-Business
Business
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

This is an excellent budget hotel. Staff are lovely. Rooms are clean.
Angela
icon-Business
Business
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

This is the hotel we use on a regular basis when in Kampala for work. The staff there are very friendly, the beds and pillows are comfortable, the breakfast is okay. It’s a fantastic value-for-money hotel. Downside - only a couple of local TV stations; no movie channel. Parking can be an issue sometimes, but the hotel really try hard to accommodate us on this. And no fridge in a standard room. Other than these few minor items, the budget hotel is really great!
Read More
Angela
icon-Business
Business
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Central location. Staff are lovely. Parking area is too small which can be difficult. Some rooms are noisy.
Angela
icon-Business
Business
8.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Comfortable bed. Average breakfast. No bacon. More Ugandan style breakfast buffet. Staff are really friendly and they all do an excellent job. Parking is terrible as the car park is too congested; if you choose not to leave your keys, it takes 20 minutes to get your car in and out.
Angela
icon-Business
Business
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Bed and pillow were super comfortable. There was a loud mechanical noise outside our window for hours during the night - very annoying. Staff are fantastic. Very friendly, polite and efficient. They really try to meet your needs. No mini fridge so no cold drinks. No coffee in room - only 1 teabag and 1 cup for 2 people. Universal power sockets which is fantastic. Parking is so full with non-residents cars that they ask you to leave your keys. I refused and they accommodated me but it took about 30 minutes of stuffing around before I could park and leave. Overall, it’s 3 star accommodation in a central business location. But in need of some room refurbishing.
Read More
Angela
icon-Business
Business
6.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Nice 3 star hotel. Rooms get very hot. Food is okay. Rooms are clean.
Vincent
icon-Business
Business
10.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

Everything was fine except WiFi in the room.
Justin
icon-Leisure
Leisure
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

My son stayed here and what made HBT a great experience for him was THE STAFF! Thaey were very accommodating to all of his needs. He also loved the breakfast. As a mother, I'm sending out a thank you to the staff for taking such good care of Justin :-)
Tito
icon-Business
Business
8.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

My stay here was good! This hotel needs to think of getting a spacious location.
Barbara
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

Needed a couple nights before heading on safari/gorilla trekking, etc. Surely, there is better in Kampala. The location was good to meet up for a city walking tour, but the area is noisy, rooms were hot and breakfast not very good. No good restaurants nearby that we could find. The staff were friendly but lots of key issues and excess waiting to sort things out.
Read More
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 156 week(s) ago

Hotels.com verified review

This was about the worst stay i have had in any hotel. The hotel failed to deliver even on the very basic items as stated on its site. They ran short of beddings and I had to ask severally for pillow cases for my room and the staff were largely unresponsive.. even spotted a couple of small roaches in my room...not recommended!
mubarak
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Nice clean place.
Philip
icon-Business with Friends
Business with Friends
6.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

Staff was fine, and helpful. Bed was uncomfortable.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 171 week(s) ago

Hotels.com verified review

Amazing stay. The staff was very friendly and I think they deserve not only kudos but a raise.....
Bereket R
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Very good place to stay, friendly staff.
Josephine
icon-Business
Business
6.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

The hotel was clean and rooms were just aa i saw in the photo. However, my room windows were faulty and leaked in water that started flooding my room. Thank God i was moved to another room. There was noise along the corridors of the 5th floors by staff in the morning. The gym service was great but they can improve on the hygiene
Read More
Number of reviews per page
20
40