Atlantis, The Palm

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9.3
Exceptional
1,648 reviews

What Guests Say About Their Stay

kamlesh a. l.

8.3
/ 10
Good hotel and crazy awesome water adventure and for guest price is also good but far from the city centre but there is a bus every hour free that brings us to the city centre.

Asma

10.0
/ 10
Absolutely the best hotel i have stayed in, the hospitality is first class, everything you need for a luxury stay

Louis Nestor

10.0
/ 10
I traveled with my two kids for two weeks and everything was absolutely perfect. The hotel always have something going for the kids and the staff is always attentive and helpful. I highly recommend it

Thomas

10.0
/ 10
Always a superb stay at the Atlantis, they always go above and beyond, with small and grander gestures
In the Area
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Crescent Road, The Palm, Nakhlat Jumeira, Sector 3, Dubai, United Arab Emirates

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Atlantis, The Palm is a hotel is located at Palm Jumeirah. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Atlantis, The Palm Address: Map & Location

Crescent Road, The Palm, Nakhlat Jumeira, Sector 3, Dubai, United Arab Emirates
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General
Near Atlantis, The Palm

Location
With a stay at Atlantis, The Palm in Dubai (Palm Jumeirah), you'll be a 1-minute drive from Aquaventure and 7 minutes from Palm Jumeirah Mall. This beach hotel is 2.8 mi (4.6 km) from The Pointe and 4.3 mi (6.9 km) from The View at The Palm.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Atlantis, The Palm - 0.1 km / 0.1 mi
Lost World Aquarium - 0.2 km / 0.1 mi
Aquaventure - 1.2 km / 0.8 mi
Palm Jumeirah Mall - 4.5 km / 2.8 mi
The Pointe - 4.6 km / 2.8 mi
Palm West Beach - 5.7 km / 3.6 mi
The View at The Palm - 6.9 km / 4.3 mi
Dubai College - 9.1 km / 5.7 mi
American University of Dubai (AUD) - 10.3 km / 6.4 mi
Marina 101 - 10.8 km / 6.7 mi
Dubai Marina Mall - 11.5 km / 7.1 mi
Al Sufouh Beach - 11.7 km / 7.3 mi
The Walk - 11.8 km / 7.3 mi
Skydive Dubai - 11.8 km / 7.3 mi
Jebel Ali Race Course - 11.9 km / 7.4 mi

The nearest airports are:
Dubai Intl. Airport (DXB) - 36.8 km / 22.9 mi
Al Maktoum Intl. Airport (DWC) - 47.4 km / 29.5 mi
Sharjah (SHJ-Sharjah Intl.) - 64.2 km / 39.9 mi

The preferred airport for Atlantis, The Palm is Dubai Intl. Airport (DXB).

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining
Grab a bite to eat at one of the hotel's 20 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms
Make yourself at home in one of the 1539 guestrooms featuring minibars and LED televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries.

All facilities in Atlantis, The Palm

Swimming Pool Atlantis, The Palm
Swimming Pool
Entertainment Facility Atlantis, The Palm
Entertainment Facility
Fitness Center Atlantis, The Palm
Fitness Center
Functional Hall Atlantis, The Palm
Functional Hall
Common Space Atlantis, The Palm
Common Space

Family-friendly Facilities

  • Children club (surcharge)
  • Children pool

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Transportation

  • Valet parking

General

  • Smoking area
  • Banquet
  • Parking
  • Lazy river

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities

Nearby Facilities

  • Gift shop
  • Shops
  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Diving
  • Bowling alley
  • Snorkeling
  • Fitness center
  • Surfing
  • Table tennis
  • Game room
  • Tennis court

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Things to Do

  • Waterpark
  • Romantic proposal packages
  • Outdoor pool
  • Private beach
  • Entertainment for adults
  • Beach umbrella
  • Spa
  • Health club
  • Beach towel
  • Shops
  • Beach cabanas
  • Waterslide
  • Beach sun loungers
  • Pool sun loungers

Connectivity

  • LAN Internet
  • Free WiFi

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Atlantis, The Palm

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in a Suite must contact this property at least 48 hours in advance to schedule airport transportation at no charge. Guests should notify the property in advance of their flight details. Water park at Aquaventure may not be open daily. Guests should contact the property directly for hours of operation. All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property. Guests booked in a Suite must contact this property at least 48 hours in advance to schedule airport transportation.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Atlantis, The Palm
1539
Number of floors in Atlantis, The Palm
22
Another facilities in Atlantis, The Palm
Children club (surcharge), Children pool, Poolside bar, Breakfast, Snack bar

Frequently asked question in Atlantis, The Palm

What are available facilities at Atlantis, The Palm?
There are top facilites at Atlantis, The Palm such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Atlantis, The Palm?
Check-in time at Atlantis, The Palm is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Atlantis, The Palm provide breakfast?
Yes, Atlantis, The Palm provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Atlantis, The Palm?
Atlantis, The Palm is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Atlantis, The Palm have?
Atlantis, The Palm has 22 floors.
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More Reviews from Other Guests in Atlantis, The Palm

Overall Ratings & Reviews Atlantis, The Palm

Traveloka (18)
Other sources (1,630)
9.4
Exceptional
From 1,630 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

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Traveler Reviews Atlantis, The Palm

Number of reviews per page
20
40
Top reviews
Asma
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Absolutely the best hotel i have stayed in, the hospitality is first class, everything you need for a luxury stay
Louis Nestor
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I traveled with my two kids for two weeks and everything was absolutely perfect. The hotel always have something going for the kids and the staff is always attentive and helpful. I highly recommend it
Thomas
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Always a superb stay at the Atlantis, they always go above and beyond, with small and grander gestures
Natalia
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful place! My only complaint is that everything opens so late.
Martin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I have visited Atlantis now 3 times over the past month for weekend staycation. one suggestion I have is to create a way to do a check out online or have a kiosk or similar way. There was a massive queue of people to check in and just to wait to pay for small stuff is not very efficient. Perhaps there could be a an options for Dubai residents to do that..otherwise great stay.
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Rohit
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good property and family enjoyed every part of it.
David
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great hotel - wonderful location
Samah
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice Hotle. Well maintained. Nice staff
derek
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Had a great stay here! All the staff went above and beyond, super helpful and very nice. Room was cleaned twice a day, and amenities were great. Food was excellent even with most restaurants closed.
Noof
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Every thing was perfect although busy weekend but the stuff managed to handle everything breakfast with many options the restaurants for dinner many options . Many thanks to Anna who assisted us on checking in and give us an upgrade and send a cake for my niece birthday to the room.
Sandeep
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was great.The only issue is that I'm still waiting to get my security deposit back and its been 20 days since I checked out.
Arpit
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Best stay ever. Everything from arrival to the breakfast was excellent. The staffs are super friendly and helpful. All activities are worth it.
Emily
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We spent an incredible 3 days at the Atlantis in February, returning to our favourite Dubai hotel on the Palm, before continuing our onward travels. We had been around 7 years prior and enjoyed the updated decor and restaurant menus. We booked the Imperial Club with half board and were upgraded upon checkin to a balcony room. The staff in the Imperial Club lounge were always attentive and remembered our drink orders each evening before we sat down. The quality of food, drinks and service were the best in Dubai and it remains our favourite club lounge. We needn’t bothered with half board! My 85 year old grandmother was with us and again, staff were so kind and always helped us. We’d be grateful if special thanks could please be shared to Jatin in the club lounge who organised champagne for us to celebrate my late grandad’s birthday (acknowledging the reason we had come away to Dubai). We really enjoyed the water park on multiple occasions - the buggy drivers were again so helpful in getting us around the site and the free water sports options were amazing, we especially enjoyed paddle boarding. The half board menus were a 3+ course meal and a drink was included this time around, which was brilliant compared to the past visit. The pool facilities were wonderful with much choice available and pretty much had the imperial club beach to ourselves. Everything was impeccably clean and even down to the security, we always had a great experience with the staff. We’ll be back again!
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Haynielis
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent experience!!
devashish
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent
Vlasi
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Most incredible place you could possibly stay
Martin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I would suggest giving out every family a map of the resort and the park. It would be helpful to organize the stay and maximize use of the amenities and have a memorable thing for the kids to keep One thing to improve is the super hot tiles outside in the park…
Joel
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our family recently stayed at Atlantis The Palm, and it was one of the best hotel experiences we have ever had. The staff were outstanding throughout our stay—friendly, professional, helpful, and always willing to go the extra mile. Their warmth and attention made us feel genuinely welcome from the moment we arrived. Our package included breakfast and dinner buffets, and the food was excellent. The variety was impressive, everything was beautifully prepared, and every meal was a pleasure for both adults and children. The housekeeping team was exceptional. Our room seemed to be refreshed two or three times a day, and they constantly added thoughtful touches that made our stay special. They often left treats for our children, neatly organized the snacks on our table, and even arranged our shoes. These small details showed an incredible level of care and attention. One of the best things about the resort is how much there is to do without ever leaving the property. The water park, swimming pools, aquarium, indoor shopping area, and numerous family- and kid-friendly activities kept our entire family entertained throughout our stay. What impressed us most was the consistency of the service. Every member of staff we encountered helped create a memorable and enjoyable experience for our family. Atlantis The Palm exceeded our expectations in every way. We highly recommend it to families and anyone looking for a world-class resort experience in Dubai.
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Mohamed
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The overall was good, but I believe the hotel requirements renovation, especially the rooms carpets. Also the guests should be inducted upon check-in on the hotels amenities and what is included during the stay ! We stayed 2 nights and we were lost on what should we do with our 2 kids.
David
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Outstanding as always! :)
Number of reviews per page
20
40

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Disclaimer

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