DoubleTree by Hilton Resort and Spa Marjan Island

The hotel makes a good impression from the lobby, but the standard room has quite small beds for a family if four (two adults and two small kids). At the reception they allowed us to do an early check in, which was amazing because we were extremely tired from the flight. The hotel has a construction work on its side, which makes it quite noise at the beach. The restaurant is very crowded and the food of the buffet is by far not at the level you would expect from a 5-star hotel. It’s not bad though… just not 5-star. The all inclusive package, although convenient, is not impressive either. Some staff tried to help and facilitate everything for us, but some people were simply lost and not helpful. Overall it was a good experience for our family. The beach is nice and calm (not sandy, but full of broken shells as it’s not a natural beach), kids pool is warm (even though it’s an external pool) and they have the water playground and the regular playground. The tourist agency (Cleopatra Tours) has good options, but you may need to negotiate the prices. They will give you some very overpriced options.

Love the staff, food, amenities and size of room!! Tharanga was extremely nice on a day when I was sick. We will return.

First time staying here. Booked garden room with twin beds which turned out to be too small for us to sleep in with teenagers! Hotel kindly gave us a free upgrade to sea view where twin beds were bigger. Room also had a sofa bed which gave us more options for sleeping. Good breakfast but probably wouldn’t do half board again as evening buffet didn’t offer much range for fussy eaters! SALT is across the road though for evening bite. Loved adult pool with floating cushions. Very relaxing. Would definitely return..

Very nice beach, clean rooms, helpfull staff.

I stayed over the busy new year period; but, for the price charged for the room snd my stay, the experience felt more like a factory or a busy airport than a 5* premium hotel. This was not a 5* experience. The bedroom had been cleaned before arrival but not checked - I discovered damaged curtains and the body-wash bottle was empty in the shower. It took an age for my luggage to be brought to the room. The front desk clerk at check out was mechanical in her attitude. Poor experience overall - lacked any personal touch.

Its an amazing resort , staff are very friendly, pools are big with a lot of activities

Amazing hotel with a wonderful staff!

Really spacious and comfortable room. We have stayed many times as good choice of food and entertainment options on site and nearby. No need to drive anywhere once parked.

I would like to give a big thankyou to all the hard working staff members that help make this hotel run. The restaurant staff, the house keeping staff the engineering staff the maintenance staff, all such hard working people. I would like to mention one name Mr Aye Min, this young man was so helpful and kind. Everyday he would check on the room, to see if we needed anything. He did a great job cleaning our room. It's just made our stay comfortable. Now let's get to the food,,,, absolutely average, breakfast was nice, as you would find in all hotels. Lunch and dinner where Big disappointment. I stayed for 10nights and I could honestly say I only enjoyed the food for 4 nights. The chef wasn't very approachable because I saw him having a discussion with a German customer who was also complaining about the food, the chef was very rude with the way he responded. The kids club, the Waterpark I would give 10/10.

Food selection is poor throughout the day. All inclusive package runs from noon to midnight only. Icing on the cake: would not let us bring a nanny during daytime unless we paid for her access (as if she would use the pool, beach, etc). Manager threatened to call police over this. I have never felt so unwelcome at any hotel.

I had taken a all inclusive plan for this stay. The drinks were not premium. Asked for a banana for the baby, one oytlet said go to another, another said go to another. Asked for ginger ale at the bar, said it is over and need to get it from another bar.

All the beers you will drink here will be hot, you can’t get an ice bucket with the beers, even by paying about 100 usd per day for each family member on the so called all inclusive package - it is all inclusive with no food options in the pool or bars. Also, people o. The bar does not know the ingredient quantities for the drinks, which means you get a different flavor on each drink. You can’t get a beer, drink or even soft drink before noon time. This means you will get up early to try to get a chair by the pool or beach and till noon you can’t have drinks for the usd 100 (the so called all inclusive). So enjoy your time on one of the strongest hot areas of the planet without drinks till noon.

The hotel is okay if you are just looking for a cheap getaway, but from a 4-5 star hotel I expected better things. The quality and choice of food and drink was really poor. If I had known then I wouldn’t have paid for all inclusive as it was a massive waste of money. All the bars and entertainment close early too which was disappointing. It wasn’t dirty but I wouldn’t say the hotel was entirely clean either. Table service is slow at all food times and plates/cutlery still wet and felt unhygienic.

Food quality was poor at breakfast & dinner and limited options. Restaurants staff aren’t professional.

We opt for the 'all-inclusive' package, however, was very disappointing. Very limited options for drink and eat. Also, the food offered was average. I would not recommend.

Great accomodation and facilities. Water sports and beach position excellent. Breakfast buffet too noisy and busy.

It was amazing stay, we as a family enjoyed a lot. The hotel is very clean, well organised and the staff is so helpful.

the hotel is huge and nice to stay in, my only feedback was regarding the breakfast as it was not as it should be! the pool temperatures was controlled while the water at the kids water park was extremally cold!

Breakfast was limited The water in Kids playing area are so cold

Great property for families and kids while retaining adult only areas for guests who don’t come with kids. Good sized rooms, excellent staff and plenty of activities for everyone. This resort is my and my family’s top 2 destinations in UAE. However, there are a few small issues that I noticed. I got the impression that some (very few) facilities are struggling due to their age and with the huge influx of guests. Toilets near the pool and Pirate ship splash pad were clogged one day. Splash pad showed signs of wear and tear. Kids club has limited options and also needs a refresh. Breakfast options for vegetarians was limited. But these are very small issues and overall the resort facilities and staff are amazing, among the best I have experienced in UAE. Highly recommended!