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The Monterey Hotel, Sure Hotel Collection by Best Western
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The Monterey Hotel, Sure Hotel Collection by Best Western
Hotels
8.6
/10
Very Good
363 reviews
What Guests Say About Their Stay
Debra
10.0
/ 10
My travel to get here was fraught with issues. From the moment I walked in the door to the time I left, everything about the stay here was a treat. Excellent customer service, comfortable room, nice bar and restaurant.
suzanne
10.0
/ 10
The hotel was clean and Reception staff on arrival very helpful. The room was spacious, ideal for us as a family of 4 and facilities very good. Only downside was not being able to order from the bar menu , and not really knowing where we could go for dinner - as hotel is a 10-15 min from high street. But would still recommend :-)
Michael James
10.0
/ 10
The staff were very friendly and helpful. The two pools were well maintained. Breakfast was very good. It would be better if the bedroom windows would open further to let more fresh air in.
In the Area
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St Saviours Road, Saint Saviour, Jersey, United Kingdom, JE2 7LA
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in The Monterey Hotel, Sure Hotel Collection by Best Western
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St Saviours Road, Saint Saviour, Jersey, United Kingdom, JE2 7LA
Discover More About The Monterey Hotel, Sure Hotel Collection by Best Western
Location
Staying at The Monterey Hotel, Sure Hotel Collection by Best Western is a good choice when you are visiting Saint Saviour.
About The Monterey Hotel, Sure Hotel Collection by Best Western
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Monterey Hotel, Sure Hotel Collection by Best Western.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Monterey Hotel, Sure Hotel Collection by Best Western exclusively for you.
With all facilities offered, The Monterey Hotel, Sure Hotel Collection by Best Western is the right place to stay.
All facilities in The Monterey Hotel, Sure Hotel Collection by Best Western
Others
Things to Do
- Beach umbrella
- Hot tub
- Indoor pool
- Outdoor pool
- Steam room
- Pool sun loungers
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
General
- Banquet
- Parking
- Terrace
Hotel Services
- Tours
- Luggage storage
- 24-hour Receptionist
Food and Drinks
- Bar
- Breakfast
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Monterey Hotel, Sure Hotel Collection by Best Western
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately GBP 17.00 for adults and GBP 9.5 for children
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Cashless transactions are available
- This property uses eco-friendly cleaning products
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Deposit is payable by credit card and is due 7 days prior to check-in. The property will contact guests 7 days prior to arrival to collect payment.
The property is closed between January 2 and March 1.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 14:00 - 22:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Monterey Hotel, Sure Hotel Collection by Best Western | 73 |
Another facilities in The Monterey Hotel, Sure Hotel Collection by Best Western | Beach umbrella, Hot tub, Indoor pool, Outdoor pool, Steam room |
Frequently asked question in The Monterey Hotel, Sure Hotel Collection by Best Western
What are available facilities at The Monterey Hotel, Sure Hotel Collection by Best Western?
There are top facilites at The Monterey Hotel, Sure Hotel Collection by Best Western such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Monterey Hotel, Sure Hotel Collection by Best Western?
The standard check-in time at The Monterey Hotel, Sure Hotel Collection by Best Western is starting from 14:00 - 22:00 while the latest check-out time is at Before 11:00
Does The Monterey Hotel, Sure Hotel Collection by Best Western provide breakfast?
Yes, The Monterey Hotel, Sure Hotel Collection by Best Western provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Monterey Hotel, Sure Hotel Collection by Best Western
Other sources (363)
8.6
Very Good
From 363 reviews
Cleanliness
9.2
Room Comfort
8.2
Location
8.6
Service and Facilites
9.2
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Traveler Reviews The Monterey Hotel, Sure Hotel Collection by Best Western
Number of reviews per page
20
40
Top reviews
Gerald
Business
6.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
The staff were all super friendly. Rooms and environs always clean. Surprises included the rock hard bed, the single ply toilet paper, and lighting in the room that was very dim - even with a lighted keyboard it was difficult to work.
Barbara
8.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
Great hotel, staff very pleasant and helpful throughout. Room good size, large comfortable bed, bathroom with shower and bath. Ample toiletries supplied. Hospitality tray, which was replenished daily.
Very good breakfast, with wide choice. Free parking on site. Good wi-fi.
There I are two pools and spa, but unfortunately we didn’t have time to go in either.
Hotel is about 20 minutes walk from St Helier where there are plenty of shops and restaurants. Buses also stop nearby.
Only a couple of small gripes. Room next to us had TV on loud, walls are not very soundproof. Also weather had turned cold even though it was early September and there was no heating in the rooms. Otherwise great stay and would recommend.
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Dawn
Leisure with Children
8.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Pros were the excellent and attentive staff. The breakfast buffet was hot, varied and delicious. The distance to St Helier is walkable which gives a great choice of restaurants for the evening meal. Indoor heated pool and jacuzzi - which was actually hot.
Cons were simply the heat - we were there in the last week of July when there was a heatwave, which was lovely by day - but by night too much as there’s no air conditioning in the rooms or indeed elsewhere in the hotel. Outdoor pool not heated - in fact, freezing.
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Debra
10.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
My travel to get here was fraught with issues. From the moment I walked in the door to the time I left, everything about the stay here was a treat. Excellent customer service, comfortable room, nice bar and restaurant.
HELEN
Leisure
10.0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
Lovely hotel . Staff helpful and friendly.
Esther
Leisure Family
8.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
the staff are friendly
Peter
Friends and Family
8.0
/10
Reviewed 121 week(s) ago
Hotels.com verified review
Some modern facilities a bit lacking - no plugs near the bed. TV too small for a very large room.
Restaurant staff very attentive and lovely. Every body very pleasant and we would stay again.
Ben M
10.0
/10
Reviewed 127 week(s) ago
Hotels.com verified review
Staff were exceptionally friendly, hotel was comfortable and quiet.
Nigel
Leisure Family
8.0
/10
Reviewed 153 week(s) ago
Expedia Group verified review
Great staff. Food was good but it is very noisy at night with the busy road with having to leave the windows open and having no air con was a problem for us. The fan provided doesn’t really do anything. Had a good stay but have booked a different hotel for next year as defo need air con to be able to sleep.
suzanne
Leisure Family
10.0
/10
Reviewed 154 week(s) ago
Expedia Group verified review
The hotel was clean and Reception staff on arrival very helpful. The room was spacious, ideal for us as a family of 4 and facilities very good. Only downside was not being able to order from the bar menu , and not really knowing where we could go for dinner - as hotel is a 10-15 min from high street. But would still recommend :-)
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Michael James
Leisure Family
10.0
/10
Reviewed 156 week(s) ago
Expedia Group verified review
The staff were very friendly and helpful. The two pools were well maintained. Breakfast was very good. It would be better if the bedroom windows would open further to let more fresh air in.
Karen
Leisure with Partner
10.0
/10
Reviewed 160 week(s) ago
Expedia Group verified review
The staff are so friendly and helpful. The room was quiet and overlooked the pool. It was hot when we there so air-con would have made the stay perfect but we were given fans so that helped. There is a short walk to Millennium Park where there are shops and bars and only took us 20 mins to walk to the main shopping area and Liberation Square is just a little further on. We would definitely stay there again
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Kim
2.0
/10
Reviewed 160 week(s) ago
Hotels.com verified review
Avoid during summer. NO AIR-CONDITIONING!!!!!!! Most uncomfortable night's sleep I have ever had. Even after changing rooms and being given a fan, sweated all through the night.
Hotel was very expensive, so the least I would have expected was air-conditioning and a comfortable night's sleep.
Staff in the morning were not interested at all and didn't even ask if we'd enjoyed our stay!!! I said to the lady on reception, in case she was interested, that we had had a very uncomfortable night's sleep. She told me to do a review on Trip Advisor!! I told her I definitely would!!!
Over-priced meal in restaurant. Prawn cocktail tasted tainted of something (smoked salmon?) - it was simply awful!! Breaded chicken tough and almost inedible - I left half of it!!
I am former airline crew who has stayed in hotels all over the world. This was the worst experience of a hotel stay.
Very disappointed.
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Verified traveler
Friends and Family
8.0
/10
Reviewed 168 week(s) ago
Hotels.com verified review
Good food, friendly efficient staff, some bedrooms dated and in need of update but overall good accommodation.
Caroline
Leisure with Partner
8.0
/10
Reviewed 169 week(s) ago
Expedia Group verified review
Very friendly staff.
Nice room but far too hot even with heating off … was unable to open the windows.
Breakfast was excellent.
Dorothy
Leisure with Friends
10.0
/10
Reviewed 173 week(s) ago
Expedia Group verified review
The staff were polite and ready to help the food was great
Philip
Business
10.0
/10
Reviewed 199 week(s) ago
Hotels.com verified review
First class service, food excellent all the staff were very helpful.
Verified traveler
Leisure
10.0
/10
Reviewed 209 week(s) ago
Expedia Group verified review
Very clean & comfortable room
Excellent well organised breakfast
Verified traveler
Leisure with Friends
8.0
/10
Reviewed 296 week(s) ago
Expedia Group verified review
Hotel staff all very helpful, room clean and freshly decorated. Great asset to have the spa facilities. Hotel short walk from the centre of St Helier but also on bus routes
Verified traveler
10.0
/10
Reviewed 301 week(s) ago
Hotels.com verified review
Love this hotel, stayed here before and wouldn't go anywhere else. Good position, fabulous staff, lovely room and easy walk to town. Nothing is too much trouble, couldn't wish for better.Highly recommend.
Number of reviews per page
20
40
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