Search Hotels
- /
- /
- /
- /
- Hotel in Baldwin Inn & Suites, SureStay Collection by Best Western
See Other Accommodations in Hampden County
See All Photos
Baldwin Inn & Suites, SureStay Collection by Best Western
Hotels
7.4
/10
Pleasant
19 reviews
What Guests Say About Their Stay
DANA
10.0
/ 10
I think Chris is an owner. Spoke to him on phone an was extremely honest and welcoming. Great value here. Some renovation but did not affect my stay. I wish i remembered the guys name at front desk-he was awesome-7-2-25
Elizabeth
10.0
/ 10
We had a good time at this hotel. We were running a little late and thankfully I had called ahead to let the front desk know, when we were visiting check in was unavailable after 9pm so keep that in mind and let staff know if you'll be arriving later.
The hotel was undergoing renovations when we stayed so the hotel was a little messy but nothing egregious.
Friendly and helpful staff.
Darlene
10.0
/ 10
I love that they are doing it over there was no waiting in a staff was absolutely excellent
In the Area
See Map
21 Baldwin Street, Hampden County, Massachusetts, United States, 01089
Main Facilities
See more
24-Hour Front Desk
Parking
WiFi
See more
Available Room Types in Baldwin Inn & Suites, SureStay Collection by Best Western
Speed up your search by choosing what you need
Price Display
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
Baldwin Inn & Suites, SureStay Collection by Best Western Address: Map & Location
21 Baldwin Street, Hampden County, Massachusetts, United States, 01089
Discover More Places
Discover More About Baldwin Inn & Suites, SureStay Collection by Best Western
Location
Baldwin Inn & Suites, SureStay Collection by Best Western is a hotel in a good neighborhood, which is located at Hampden County.
About Baldwin Inn & Suites, SureStay Collection by Best Western
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Baldwin Inn & Suites, SureStay Collection by Best Western is a wise choice for travelers visiting Hampden County.
All facilities in Baldwin Inn & Suites, SureStay Collection by Best Western
Others
Hotel Services
- Luggage storage
- Express check-out
- Multilingual staff
- 24-hour Receptionist
Public Facilities
- Others
- Smoke-free area
Transportation
- Bus/truck parking
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
General
- Parking
In-room Facilities
- TV
Accommodation Policy & General Information in Baldwin Inn & Suites, SureStay Collection by Best Western
Important Note
- Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Tax ID - C0008033250
- This property accepts credit cards, debit cards, and cash
- Long-term renters welcome
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Baldwin Inn & Suites, SureStay Collection by Best Western | 46 |
Number of floors in Baldwin Inn & Suites, SureStay Collection by Best Western | 2 |
Another facilities in Baldwin Inn & Suites, SureStay Collection by Best Western | Luggage storage, Express check-out, Multilingual staff, 24-hour Receptionist, Others |
Frequently asked question in Baldwin Inn & Suites, SureStay Collection by Best Western
What are available facilities at Baldwin Inn & Suites, SureStay Collection by Best Western?
There are top facilites at Baldwin Inn & Suites, SureStay Collection by Best Western such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Baldwin Inn & Suites, SureStay Collection by Best Western?
Check-in time at Baldwin Inn & Suites, SureStay Collection by Best Western is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Baldwin Inn & Suites, SureStay Collection by Best Western provide breakfast?
Yes, Baldwin Inn & Suites, SureStay Collection by Best Western provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Baldwin Inn & Suites, SureStay Collection by Best Western?
Baldwin Inn & Suites, SureStay Collection by Best Western is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Baldwin Inn & Suites, SureStay Collection by Best Western have?
Baldwin Inn & Suites, SureStay Collection by Best Western has 2 floors.
See All
More Reviews from Other Guests in Baldwin Inn & Suites, SureStay Collection by Best Western
Overall Ratings & Reviews Baldwin Inn & Suites, SureStay Collection by Best Western
Other sources (19)
7.4
Pleasant
From 19 reviews
Cleanliness
8.0
Room Comfort
9.2
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Baldwin Inn & Suites, SureStay Collection by Best Western
Number of reviews per page
20
40
Top reviews
Robert
Business
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Inside the rooms is beautiful. Area and exterior could leave some a little unsettled but the renovation inside is great. Will stay again
Kim
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
My room did not have a phone, the ac was old and took forever to cool the room, the chair by the desk was filthy and had dirt in the wheels, there was no bag table in the closet and the sink was clogged. There was no manager available or any handyman on premises to fix the issue. My room was changed the next day which had a phone and a bag table. The owner has to do better charging what I paid. There was no continental breakfast offered only coffee. Staff were nice but I will not be staying again.
Read More
Fraenzze
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very good
Tristan
Business
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It seemed like it’s under renovation. But still good
Chris
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice
Noeun
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
None
John
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
It was quiet and comfortable, that's all I was looking for.
Arron
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Pleasant and clean
Pedro
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Every thing was to my satisfaction
Cecily
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Poor amenities
DANA
Business
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
I think Chris is an owner. Spoke to him on phone an was extremely honest and welcoming. Great value here. Some renovation but did not affect my stay. I wish i remembered the guys name at front desk-he was awesome-7-2-25
Scott
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
I have trouble rating this hotel. It is undergoing MAJOR renovations. The rooms were excellent, but could use lamps on/near the nightstands. The desk chair had some stains and wear and some facial tissues in the room would be nice. The hallways are a completely different story. There was no air conditioning. On the hottest day of the year (when I arrived), the air in the hallways was absolutely stifling. Also no elevator in the building. Lugging all of my stuff out of my car and up the stairs to the second floor room through the stifling hallway made me appreciate the modern (and well-functioning) A/C in my room all the more.
Read More
Robert
Leisure
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The room itself was nice enough, but the property needs some work. And not in the greatest area. But the person checking me in was super friendly and very personable.
David
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The guests above us were so noisy banging walking very heavy just plain annoying almost till 1:00 am
briana
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
nice
Jennifer
Leisure with Children
2.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
They should only open when all renovations are done
Verified traveler
Friends and Family
6.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
The reception area and hallways are not nice but the room was big and clean and so was the bathroom.
James
Business Family
2.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
I am shocked to find Expedia representing this property. I have been using your website for at least 15 years and have never seen such a bad property. The place is run down and has no amenities. The room is marginal at best. I stopped by this morning to make sure the room would be made up. When we arrived this evening we found the bed was made but the bathroom was untouched. We’re paying top dollar for this room and to have to stay in this piece of trash for $300 plus per night is ridicules. I will be reevaluating my bookings in the future.
Read More
Christine
2.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
We didn’t even go in. It looked like a crackhouse
Elizabeth
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
We had a good time at this hotel. We were running a little late and thankfully I had called ahead to let the front desk know, when we were visiting check in was unavailable after 9pm so keep that in mind and let staff know if you'll be arriving later.
The hotel was undergoing renovations when we stayed so the hotel was a little messy but nothing egregious.
Friendly and helpful staff.
Read More
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Hampden County
About Traveloka
Facebook
Instagram
Youtube
Copyright © 2025 Traveloka. All rights reserved
Overall Ratings & Reviews Baldwin Inn & Suites, SureStay Collection by Best Western
Other sources (19)
7.4
Pleasant
From 19 reviews
Cleanliness
8.0
Room Comfort
9.2
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Baldwin Inn & Suites, SureStay Collection by Best Western
Number of reviews per page
20
40
Top reviews
Robert
Business
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Inside the rooms is beautiful. Area and exterior could leave some a little unsettled but the renovation inside is great. Will stay again
Kim
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
My room did not have a phone, the ac was old and took forever to cool the room, the chair by the desk was filthy and had dirt in the wheels, there was no bag table in the closet and the sink was clogged. There was no manager available or any handyman on premises to fix the issue. My room was changed the next day which had a phone and a bag table. The owner has to do better charging what I paid. There was no continental breakfast offered only coffee. Staff were nice but I will not be staying again.
Read More
Fraenzze
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very good
Tristan
Business
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It seemed like it’s under renovation. But still good
Chris
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice
Noeun
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
None
John
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
It was quiet and comfortable, that's all I was looking for.
Arron
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Pleasant and clean
Pedro
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Every thing was to my satisfaction
Cecily
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Poor amenities
DANA
Business
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
I think Chris is an owner. Spoke to him on phone an was extremely honest and welcoming. Great value here. Some renovation but did not affect my stay. I wish i remembered the guys name at front desk-he was awesome-7-2-25
Scott
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
I have trouble rating this hotel. It is undergoing MAJOR renovations. The rooms were excellent, but could use lamps on/near the nightstands. The desk chair had some stains and wear and some facial tissues in the room would be nice. The hallways are a completely different story. There was no air conditioning. On the hottest day of the year (when I arrived), the air in the hallways was absolutely stifling. Also no elevator in the building. Lugging all of my stuff out of my car and up the stairs to the second floor room through the stifling hallway made me appreciate the modern (and well-functioning) A/C in my room all the more.
Read More
Robert
Leisure
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The room itself was nice enough, but the property needs some work. And not in the greatest area. But the person checking me in was super friendly and very personable.
David
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The guests above us were so noisy banging walking very heavy just plain annoying almost till 1:00 am
briana
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
nice
Jennifer
Leisure with Children
2.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
They should only open when all renovations are done
Verified traveler
Friends and Family
6.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
The reception area and hallways are not nice but the room was big and clean and so was the bathroom.
James
Business Family
2.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
I am shocked to find Expedia representing this property. I have been using your website for at least 15 years and have never seen such a bad property. The place is run down and has no amenities. The room is marginal at best. I stopped by this morning to make sure the room would be made up. When we arrived this evening we found the bed was made but the bathroom was untouched. We’re paying top dollar for this room and to have to stay in this piece of trash for $300 plus per night is ridicules. I will be reevaluating my bookings in the future.
Read More
Christine
2.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
We didn’t even go in. It looked like a crackhouse
Elizabeth
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
We had a good time at this hotel. We were running a little late and thankfully I had called ahead to let the front desk know, when we were visiting check in was unavailable after 9pm so keep that in mind and let staff know if you'll be arriving later.
The hotel was undergoing renovations when we stayed so the hotel was a little messy but nothing egregious.
Friendly and helpful staff.
Read More
Number of reviews per page
20
40