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Best Western Inn & Suites
Hotels
7.4
/10
Pleasant
907 reviews
What Guests Say About Their Stay
Jose
10.0
/ 10
Stayed for a three day vacation to Schlitterbahn. The drive from the hotel to Schlitterbahn was about 6 minutes which was great. Kids enjoyed the pool and the breakfast aswell.
Gerardo
10.0
/ 10
This location was a great experience from checking in and checking out. The staff were amazing and respectful. The cleanliness of the rooms were great. Rooms were super clean and had no bad odors, beds were comfortable, pillows were good as well. Bathroom was super clean, towels were clean and house keeping cleans your room daily. Our 5 day stay was amazing. Parking was free and was safe, well lit and no homeless people. Location was close to Buc-ees plenty of places to eat. The free breakfast was good your typical free breakfast options, eggs, sausages, breakfast potatoes, their famous Texas shaped waffles, coffee and assorted cereals and juices. Overall the location was clean and safe and perfect if you are going with kids.
Jinsa
10.0
/ 10
Needed a place for a quick overnight stay and BW inn&suites was excellent! Friendly staff and no complaints from my end throughout my brief period of respite in New Braunfels— would stay again.
In the Area
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1493 N I-H 35, Comal County, Texas, United States, 78130-2816
Main Facilities
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This accommodation offers:
Outdoor pool
Hot tub
Laundry service
Parking
Express check-out
24-hour Receptionist
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Available Room Types in Best Western Inn & Suites
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Best Western Inn & Suites Address: Map & Location
1493 N I-H 35, Comal County, Texas, United States, 78130-2816
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Location
Best Western Inn & Suites is located in area / city Comal County.
About Best Western Inn & Suites
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Best Western Inn & Suites is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Best Western Inn & Suites
Others
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference center
- Conference rooms
- Computer station
Hotel Services
- Laundry service
- Express check-out
- 24-hour Receptionist
Things to Do
- Hot tub
- Outdoor pool
Connectivity
- LAN Internet
- Free WiFi
General
- Smoking area
- Parking
Public Facilities
- Others
- Safety deposit box
Food and Drinks
- Breakfast
In-room Facilities
- TV
Accommodation Policy & General Information in Best Western Inn & Suites
Important Note
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50.00 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Best Western Inn & Suites | 61 |
Number of floors in Best Western Inn & Suites | 2 |
Another facilities in Best Western Inn & Suites | Meeting facilities, Conference room, Business center, Conference center, Conference rooms |
Frequently asked question in Best Western Inn & Suites
What Time is Check In & Check Out at Best Western Inn & Suites?
Check-in time at Best Western Inn & Suites is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Best Western Inn & Suites provide breakfast?
Yes, Best Western Inn & Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Best Western Inn & Suites?
Best Western Inn & Suites is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Best Western Inn & Suites have?
Best Western Inn & Suites has 2 floors.
How many rooms are available at Best Western Inn & Suites?
Best Western Inn & Suites has 61 rooms in total.
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More Reviews from Other Guests in Best Western Inn & Suites
Overall Ratings & Reviews Best Western Inn & Suites
Other sources (907)
7.4
Pleasant
From 907 reviews
Cleanliness
7.8
Room Comfort
7.8
Location
8.6
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Best Western Inn & Suites
Number of reviews per page
20
40
Top reviews
Angeline
Friends and Family
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Absolutely disgusting! Checked out within the hour. Hair on the sheets and bugs on the nightstand, coming through the door since it didn’t close well, on the baseboards and trim. Looking and probably going to have to fight for our money back. Will NEVER go back and it left a gross taste in my mouth for Best Westerns as a whole!
enid
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Mas
Janice
Leisure with Children
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Some areas need some attention. Door to room has to be lifted and wedged to be opened or closed. It is so very loud. Got locked in bathroom. Handle for shower fell off upon first use. AC struggles.
Great things are the beds are so comfortable, nice size rooms and bathroom. Rooms were cleaned every day.
Luan
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Close to restaurants and store
amber
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Really nice bathroom with a spa style tub!
Anna
Business and Leisure Family
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Locations was great. We had Summer sports weekend in NB. Older BW - the rooms smelled pretty musty. The kiddos kept commenting. Appreciated the fresh towels and trash changing. Kids loved the shower. Could tell it was an older location, but did the job. The ladies we saw working were nice. And the breakfast area was very clean and tidy. Thanks
Read More
Gilberto
Friends and Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Experience was good, staff was very friendly. The hotel was close to the locations we were going to.
Johnny
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Nice hotel
Natalie
Friends and Family
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Decent
Katherine
Leisure with Friends
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Outdoor rooms were along feeder of freeway and did not appear safe, so upgraded to inside room # 210 for additional $20. However, was not safe either because door had a hard time locking when exiting room, had to open and close multiple times to engage. Tried to use outlet behind bedside table and plates were not secure and wires exposed, along with much food and other debris behind bed. AC worked well, but could see gaps to outside building through the unit....wet sheetrock surrounding AC unit and shower.....lady working desk was nice but I will not stay again.
Read More
Tiffani
Leisure with Children
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Our room was clean and the staff was polite. Breakfast was good. No issues with our key cards. Our neighbors were smoking a lot of weed and very loud.
Jose
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Stayed for a three day vacation to Schlitterbahn. The drive from the hotel to Schlitterbahn was about 6 minutes which was great. Kids enjoyed the pool and the breakfast aswell.
Rachal
Friends and Family
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
It was good nice people clean, free breakfastm smoke alarm kept beeping changed batteries 3 times they came the next morning beeping stopped for a couple hours then went back to beeping again no Internet to watch Netflix but other then that it was good and of I come back I'll stay there.
Jessie
Friends and Family
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Check in was effortless and the room was nice and clean.
Estevan
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Friendly poeple,. Good breakfasts
Jesusita
Business with Friends
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Great customer service
Cheryl
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Nothing
Corina
Leisure with Children
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Tub was clogged. Water filled up around my ankles shortly after getting in the shower. Room felt stuffy. Ac wasn’t cooling properly.
Ajo
Leisure Family
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Good for a few nights. Happy overall. Staff was good and helpful.
Nilda
Business
6.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
It was very clean
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Best Western Inn & Suites
Other sources (907)
7.4
Pleasant
From 907 reviews
Cleanliness
7.8
Room Comfort
7.8
Location
8.6
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Best Western Inn & Suites
Number of reviews per page
20
40
Top reviews
Angeline
Friends and Family
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Absolutely disgusting! Checked out within the hour. Hair on the sheets and bugs on the nightstand, coming through the door since it didn’t close well, on the baseboards and trim. Looking and probably going to have to fight for our money back. Will NEVER go back and it left a gross taste in my mouth for Best Westerns as a whole!
enid
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Mas
Janice
Leisure with Children
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Some areas need some attention. Door to room has to be lifted and wedged to be opened or closed. It is so very loud. Got locked in bathroom. Handle for shower fell off upon first use. AC struggles.
Great things are the beds are so comfortable, nice size rooms and bathroom. Rooms were cleaned every day.
Luan
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Close to restaurants and store
amber
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Really nice bathroom with a spa style tub!
Anna
Business and Leisure Family
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Locations was great. We had Summer sports weekend in NB. Older BW - the rooms smelled pretty musty. The kiddos kept commenting. Appreciated the fresh towels and trash changing. Kids loved the shower. Could tell it was an older location, but did the job. The ladies we saw working were nice. And the breakfast area was very clean and tidy. Thanks
Read More
Gilberto
Friends and Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Experience was good, staff was very friendly. The hotel was close to the locations we were going to.
Johnny
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Nice hotel
Natalie
Friends and Family
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Decent
Katherine
Leisure with Friends
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Outdoor rooms were along feeder of freeway and did not appear safe, so upgraded to inside room # 210 for additional $20. However, was not safe either because door had a hard time locking when exiting room, had to open and close multiple times to engage. Tried to use outlet behind bedside table and plates were not secure and wires exposed, along with much food and other debris behind bed. AC worked well, but could see gaps to outside building through the unit....wet sheetrock surrounding AC unit and shower.....lady working desk was nice but I will not stay again.
Read More
Tiffani
Leisure with Children
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Our room was clean and the staff was polite. Breakfast was good. No issues with our key cards. Our neighbors were smoking a lot of weed and very loud.
Jose
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Stayed for a three day vacation to Schlitterbahn. The drive from the hotel to Schlitterbahn was about 6 minutes which was great. Kids enjoyed the pool and the breakfast aswell.
Rachal
Friends and Family
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
It was good nice people clean, free breakfastm smoke alarm kept beeping changed batteries 3 times they came the next morning beeping stopped for a couple hours then went back to beeping again no Internet to watch Netflix but other then that it was good and of I come back I'll stay there.
Jessie
Friends and Family
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Check in was effortless and the room was nice and clean.
Estevan
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Friendly poeple,. Good breakfasts
Jesusita
Business with Friends
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Great customer service
Cheryl
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Nothing
Corina
Leisure with Children
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Tub was clogged. Water filled up around my ankles shortly after getting in the shower. Room felt stuffy. Ac wasn’t cooling properly.
Ajo
Leisure Family
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Good for a few nights. Happy overall. Staff was good and helpful.
Nilda
Business
6.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
It was very clean
Number of reviews per page
20
40