Best Western Plus Royal Mountain Inn & Suites

Great bed, greatbbreakfast

Really nice place clean and comfortable

Friendly staff, good breakfast, rooms clean and the comfortable bed

Property was clean and good for business travel

Friendly staff.

Clean and prepared. Friendly staff.

Staff was extremely helpful and courteous, will stay here again

The property had alot of worn out equipment along with damaged carpet

Great property no complaints.

Bathtub was not very clean. And this hotel needs to add additional grab bars to the tubs.

The night manager that checked me in was very friendly and helpful. I needed a late check out and while she wasn't fully able to accommodate my request, she made other parts of the hotel available for my party to wait for me to get back to pick them up.

This was a nice place for the money. Decent towels and bedding. Yucky toilet paper. Quiet building and neighborhood. Good for overnight stay while traveling.

From checking in to leaving all the staff was just super. The breakfast was really good and plenty of fresh food.

Our room is large, with a comfortable bed and couch, and is very clean and quiet. The internet and tv work well, and the refrigerator even has a small freezer space. Our only problem was that it is actually located on Business 31 and the address given on Expedia is just route 31, so we drove all the way around on 31 then back through town on Business 31 to find it.

Rooms were very clean and quiet. Staff was very friendly and helpful.

I had looked online to see if this property was pet friendly. When we arrived they told me it was not. The staff was polite but the rooms were dated and worn. There were iron marks in the carpet. Carpet was stained and worn. We were in a suite and the fold out couch was in terrible condition. Worn on the ends and springs were poking through. Definitely needed replacing.

I’ve stayed here 3 years in a row and will continue to.

Everything was great here. I’ll definitely come back

Convenient to dining.

The staff was very friendly, we did have one issue that was brought up to management. My on day two my wife went to go get ice from the ice machine. She took the ice bucket that was provided in the room only to get the ice machine to take the lid off the bucket to find a used condom in the bucket. We immediately took it to the front desk to let them know but was told that it would be brought to the house keeping but that there was nothing more that could be done due to us booking this trip though a 3rd party (Hotels.com) we will stay again but will make sure to check the whole room next time we decide to stay that was it can be sorted out before the 2nd night.