Bklyn House

Good for the price

The staff was great. Very friendly and helpful. Couldn’t have be nicer. Room was clean. Just the area was a little sketch. But I wasn’t expecting Disneyland. A great economical hotel for a short stay in Brooklyn

If it weren’t for the staff at this hotel—particularly Jessica and Rocio—I would have given it just one star. They were kind, helpful, and the highlight of our stay. Unfortunately, the room itself was poorly maintained: there was no trash can, only one roll of toilet paper, no shower curtain (which led to water all over the bathroom floor), and no refrigerator.

The room was good for what we were there for but basic necessities were missing unfortunately. We had no trash can, no remote, and no mini fridge. I also had asked for extra pillows and blankets when booking and never received them. The people that work there are nice I just fear it’s a little unfinished.

We had a good stay. The hotel was clean and well kept. Walking distance to the subway.

Service was impeccable, the room was very spacious, any accommodations needed they were able to provide. Nice area with lots of shops within walking distance!

Staff was extremely welcoming.

The staff are so rude here … everything looks so old and used my room had dead roaches right next to the toilet it was very unpleasant. Also asked for new towels and they was so rude about it .. no toothbrush not toothpaste no lotion or soap this hotel is really a scam

Rep behind the desk was very helpful. When I got to my room. the floor was sticky, there were no trashcans nor any hand wash in the dispenser. The shower only has 1/2 a door so the steam/warmth cannot be insulated when you are taking a shower. The final straw was when I saw a roach crawl across the table. I packed up my bag and requested a new room which the desk rep. gave me and apologized. It was an upgrade which was great because it had a refrigerator and I folded up my coat and put in there in case there were anymore pests scurrying around and I kept my bag zipped up with my clothes inside.

It was close to trains

Friendly and professional staff - place seemed newly done and clean

It was cool

The area was not great, but close to a train. Just a very low tier hotel. I feel a bit deceived over the experience. I don't plan on staying here. Nice front desk person, but the hotel itself wasn't great.

Good location. Staff was friendly and let me check in early. Room did smell a little odd, not necessarily dirty but not fresh either. And my desk lamp didn’t work. Other than that was a fine stay

I stayed at this hotel as a part of my recent low-cost hotels of Brooklyn tour. This stay started poorly and never improved... My typical pattern is to arrive at the hotel, drop off luggage, go park car and return to settle in. I only say this because it was the return to settle in part of this stay where things started going wrong, way wrong. I ride the elevator to the 7th floor, go to my room, which is directly next to the elevator and swipe my key, it unlocks the door and as I push it open the door is latched from the inside by the security bar. I am tired and this doesn't fully register with me so I close the door, re-examine my key card holder to verify the room #...Yep, right place! I try it again...yep still latched from the inside...OK NOW WHAT? I go to the front desk where the two clerks listen to my story and look at me with expressions that say, "Yeah...so...ummmm what are you going to do about it dude?" Finally one of them realizes that he is sitting behind the desk and therefore..."Oh! That is MY JOB isn't it?" and says, "We can have the floor manager look at it when they come in if you'd like." My reply, "When will that be..." --- "Oh they usually arrive around 8:30 in the morning...We can put you in another room if you like..." All the while I am wondering, wait a minute! aren't you the least bit concerned someone might be in my room right now?!! Apparently this is a regular occurrence at this hotel. One of Five simply because I can't give Zero.

Its right in downtown Brooklyn so the neighborhood and its attendant noise are what it is. But this place has great service and value for the money. Would stay again!

Nice place

Staff was great

Clean

Great