Boardwalk Beach Resort

Place is pretty rundown. Bedspread had holes and stains. Shower had duct tape Covering a hole. Needs remodeling.

Dirty a d run down. Ripped drapes, broken patio chairs, door handle came off in my hand, hallways smelled of cigarettes and pot, ripped carpets, gym was closed, good thing the beach was nice

Poor housekeeping. Great views. Room was quite rundown.

Older property but has been updated to a degree. The beds were very comfortable. That was a big bonus in my book. They did not have a hair dryer however. Which I have seen in every hotel I've ever stayed at. But but the little kitchen area was very nice.

I was not in the Main Tower, but the building to the left...this is what I found... Upon checking in on Sunday...the 2 Jacuzzis di Not work My Room...Disgusting !!! Slidin door stuck TV Remote did not work Bathroom floor was full of Cigarette Burn marks The Box Spring was Filthy The Furniture falling apart The AC made a loud noise Kitchen Stove burner did Not work Elevators were slow and very Loud and 2 guys got stuck while I was there. Next...Roaches (Not Palmetto Bugs) crawling on floor Carpet was Dirty... Went to Office and was told that Hotel was full..they finally moved me to another Room on Tuesday. The Outside was nice..but overall....Disgusting.

I checked in on a Sunday. Spoke to the young man at the desk about checking out a day early. He said he can't do it but the manager can. She'll be in Monday morning. I went back the next day in the early afternoon and she was already gone for the day. I mentioned wanting to check out a day early and they said come back the next day. So i did the same thing and got the same results. On Wednesday morning I was packing up my car and a couple stopped and asked me how my room was. We ended up chatting for about 10 minutes over the deplorable beds and beat up rooms. I told him I stayed in a Marriott down the street. He was heading to a Holiday Inn. We both went over to building where the front desk is. He politely let me go before him. I told the woman at the desk my situation with all the details. That is when they tell me I have to go through Expedia to ask for a refund and then the hotel can refund my 1 day. She did pop her head in the office to speak to someone and then told me yeah because I booked through a 3rd party I have to talk to Expedia first. Fast forward to Friday. I get online and get a hold of a rep for Expedia who call the hotel. They said they had no record of me mentioning anything about checking out early. Nor did they take any blame for the terribly uncomfortable beds that we only slept in 1 of the 4 nights. Expedia tried their best but the hotel refused. I was also given about 6k in points for my next hotel NOT BBR.

Our stay was Great & we enjoyed ourselves swimming & all. The maids were nice also & we asked them for more towels & tissue. They sure gave us what we meeded. We were very pleased.

I went through hotels.com to book my room and was shown the room I would be receiving and all the amenities. They ended up giving us a room that in the old building of the boardwalk hotel which looked like something out of a crime movie, complete with drunks and drug deals. When asked about why were not given the room in the new building we were told that it was due to going through a 3rd party which is not true. The elevator was a death trap and the whole place should have been condemned

The hotel is very run down not well kept at all elevators were very sketchy I had to call several times a day to try to get house keeping for towels and garbage. All furniture was extremely old and some broken. Not a very clean place.

The building look a little bit old, and amenities in the room are very old, especially the bed too small, noisy, and the room smell very bad! It has cigarette scent smelling! Bathroom looks ok.

Ocean front view & direct access

Place was trash

The north building needs a major upgrade.

Very OLD BUILDING NEEDS COMPLETE UPGRADES ELAVATOR A JOKE

The hotel needs some updating. Room was clean but again needs updating. Didn’t like the surprise of the hotel charging us an additional $50 fee when we got there because we went through Hotels.com. Thought what I paid was for the entire stay.

The property wasn’t nothing like it looked on the internet the kitchen was not what I excepted for the amount of money that I spent. The door was broken the first day of my stay. I’ve had way better stay plus cheaper price then wat I received. The place needs a upgrade

Right on the beach..it was very crowded due to bike week & main street was 1 way

The was alright and the view of the ocean was great. At first we thought we was the only ones in the hotel. Then we seen other guests later. Other than that everything was good.

We paid over $700.00 for a 5 day stay. Housekeeping no longer makes the bed...they empty trash and replenish the towels .. Instead of our room being in the newer tower we were placed in the shorter building that needs painting on the outside, insides, hallways. The room was not vacuumed when we checked in nor was it vacuumed in the 5 days we were there. The bathroom needs a good cleaning. The door from the outside parking lot to the inside vending area stays open 24/7 and is propped open with an orange hazard cone...which is very dangerous.. There are dozens of nice and clean hotels on Ocean Blvd that are fairly priced...we will be reserving rooms at the other hotels for our next trip. The shorter tower, which we were placed in, needs a serious makeover inside and outside if they intend to compete with the other hotels on Ocean Blvd.

Love the views of the balconies and the jacuzzi tub in the room. Like the lazy river and all the pools. Even one inside if its too cold outside. Plenty of room around for several families to be comfortable. Great trip