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Bonnie Castle Resort & Marina
Hotels
6.8
/10
Pleasant
988 reviews
What Guests Say About Their Stay
Shawn
10.0
/ 10
It was clean and staff was super friendly, bed was comfortable. Great outdoor pool area, and jacuzzi worked just fine.
Michael
10.0
/ 10
Well maintained motel in attractive location opposite Boldt Castle in Lake Ontario. Nice big outdoor pool. Can walk to the restaurants of Alexandria Bay. Be aware that they sometimes have motorcycle groups staying there ( noisy engines). Easy access to Canada via nearby 24/7 border crossing.
Jay
10.0
/ 10
The staff was extremely friendly and helpful. While the place is kind of outdated, it is nostalgic in that sense. The location was great, the place was clean, the price was reasonable.
In the Area
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31 Holland Street, Jefferson County, New York State, United States, 13607
Main Facilities
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Restaurant
Swimming Pool
WiFi
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Available Room Types in Bonnie Castle Resort & Marina
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Bonnie Castle Resort & Marina Address: Map & Location
31 Holland Street, Jefferson County, New York State, United States, 13607
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Discover More About Bonnie Castle Resort & Marina
Location
Bonnie Castle Resort & Marina is a hotel in a good neighborhood, which is located at Jefferson County.
About Bonnie Castle Resort & Marina
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Bonnie Castle Resort & Marina.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Savor your favorite dishes with special cuisines from Bonnie Castle Resort & Marina exclusively for you.
With all facilities offered, Bonnie Castle Resort & Marina is the right place to stay.
All facilities in Bonnie Castle Resort & Marina
Others
General
- Banquet
- Smoking area
- Parking
Public Facilities
- Others
- Restaurant
Business Facilities
- Meeting rooms
- Business center
Food and Drinks
- Bar
Things to Do
- Outdoor pool
Connectivity
- Free WiFi
Hotel Services
- Front desk
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Bonnie Castle Resort & Marina
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100.00 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk is open daily from 6:30 AM - 10:30 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
The following facilities will be closed during the winter:
- Bar/Lounge
- Dining venue(s)
- Swimming pool
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, WiFi |
Check-In / Check-Out Time | From 15:00 - 22:00 - to 11:00 |
Available rooms at Bonnie Castle Resort & Marina | 128 |
Another facilities in Bonnie Castle Resort & Marina | Banquet, Smoking area, Parking, Others, Meeting rooms |
Frequently asked question in Bonnie Castle Resort & Marina
What are available facilities at Bonnie Castle Resort & Marina?
There are top facilites at Bonnie Castle Resort & Marina such as Restaurant, Swimming Pool, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Bonnie Castle Resort & Marina?
Check-in time at Bonnie Castle Resort & Marina is staring from 15:00 - 22:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Bonnie Castle Resort & Marina?
Bonnie Castle Resort & Marina is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Bonnie Castle Resort & Marina?
Bonnie Castle Resort & Marina has 128 rooms in total.
What do past guests say about Bonnie Castle Resort & Marina?
Bonnie Castle Resort & Marina is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Bonnie Castle Resort & Marina
Overall Ratings & Reviews Bonnie Castle Resort & Marina
Other sources (988)
6.8
Pleasant
From 988 reviews
Cleanliness
7.0
Room Comfort
7.0
Service and Facilites
7.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Bonnie Castle Resort & Marina
Number of reviews per page
20
40
Top reviews
Christina
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We did the upgrade for a room with a balcony facing the river, the view was beautiful, the balcony was super small, to the point that my husband could not sit facing the water, he had to turn sideways. The resort is dated but clean for the most part. The service was mixed, The Pointe was good, The Manor was terrible and they weren’t even busy. It was convenient to the boat tours and shops.
Read More
Gene
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Room 223 shower water pressure was terrible. Need to replace the shower head. Counter top in the path room needs to be repaired.
House Keeping was excellent!!
Margaret
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hotel is extremely dated and you are issued actual keys for your room. Our room had no secondary lock or peephole on the door. The lock could have been easily picked by a child. Also there is no lock to keep people from accessing the hotel hallway from the outside. In addition, there are no elevators to access the second and third floor rooms which is clearly an ADA violation. One of the worst hotels I’ve ever been to.
Read More
Shawn
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was clean and staff was super friendly, bed was comfortable. Great outdoor pool area, and jacuzzi worked just fine.
Thomas
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The rooms are still from 1980s. The pictures don’t match what it looks like, furniture is old, bathrooms are old. Only thing that have done is paint and new floors in the room
David
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We had a great time here. Close to the village. We had the indoor pool to ourselves . Not enough time outdoor pool. In our building there was only 1 other car. No restaurant or pub opened it was a Monday so needed to go into the town. The room was average but definitely dated. We stayed here years ago when our girls were very young.
Read More
Man
Leisure Family
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Not match online description
Traci
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The staff and location were wonderful. We were scared when we walked into the Manor Restaurant because literally no one was there on a Saturday night - we had a wonderful dinner overlooking Boldt Castle. The prime rib was excellent! The hotel and property have not had an update since probably the 1970’s but it was clean.
Donna
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Nice place to stay.. would have liked better view of the river.
Rex
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Clean for most part—
The place is old and tired
Even to holes through roof
Stairs and railings questionable
Expensive
Did not have a breakfast offering
Adam
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Location on tbe river
Kirk
Friends and Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The resort is a little dated but I really liked it. The grounds are fantastic and the out door pool was nice for families.
Page
Leisure with Children
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Room is spacious but in need of repairs. Gaps between tiling along tub in bathroom, mold on ceiling tiles above shower, and 2 outlets didn’t work in the main room. Doorknob didn’t want to turn half the time and the room was musty despite the AC running.
James
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great place to spend the weekend and watch the independence day fireworks....
Kelly
Leisure Family
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The images on website do not mirror reality.
It had a dirty and dilapidated feel to it. Ice machine didn’t work and rooms brought us back to the 1970’s. Would not stay here again.
Donald
Leisure
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Not value for the price
Gabriella
Leisure Family
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Online made it look a lot better 😬 it wasn’t a terrible stay but I wouldn’t stay again.
Bridget
Friends and Family
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
It was ok. The staff were good but the room was average/below. The bed was awful. The place was old and needs a bunch of updates.
Michael
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Well maintained motel in attractive location opposite Boldt Castle in Lake Ontario. Nice big outdoor pool. Can walk to the restaurants of Alexandria Bay. Be aware that they sometimes have motorcycle groups staying there ( noisy engines). Easy access to Canada via nearby 24/7 border crossing.
Jeerawan
Leisure with Friends
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Me and my Thai friends were treated like garbage by the front desk staff on June 20,2025 around 430-5pm. Your staff member claimed she couldn't find our reservation when we told her our names. When it took us a moment to look up the reservation on our phones the elderly white woman yelled at us telling us to spell our names and when we laughed nervously she yelled at us that it is not funny. She was very rude and racist. Instead of politely asking us to spell our Thai names she berated us like we weren’t human beings deserving of respect. I’d advise all non-white travelers to stay clear of this hotel and spend your money elsewhere.
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Bonnie Castle Resort & Marina
Other sources (988)
6.8
Pleasant
From 988 reviews
Cleanliness
7.0
Room Comfort
7.0
Service and Facilites
7.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Bonnie Castle Resort & Marina
Number of reviews per page
20
40
Top reviews
Christina
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We did the upgrade for a room with a balcony facing the river, the view was beautiful, the balcony was super small, to the point that my husband could not sit facing the water, he had to turn sideways. The resort is dated but clean for the most part. The service was mixed, The Pointe was good, The Manor was terrible and they weren’t even busy. It was convenient to the boat tours and shops.
Read More
Gene
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Room 223 shower water pressure was terrible. Need to replace the shower head. Counter top in the path room needs to be repaired.
House Keeping was excellent!!
Margaret
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hotel is extremely dated and you are issued actual keys for your room. Our room had no secondary lock or peephole on the door. The lock could have been easily picked by a child. Also there is no lock to keep people from accessing the hotel hallway from the outside. In addition, there are no elevators to access the second and third floor rooms which is clearly an ADA violation. One of the worst hotels I’ve ever been to.
Read More
Shawn
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was clean and staff was super friendly, bed was comfortable. Great outdoor pool area, and jacuzzi worked just fine.
Thomas
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The rooms are still from 1980s. The pictures don’t match what it looks like, furniture is old, bathrooms are old. Only thing that have done is paint and new floors in the room
David
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We had a great time here. Close to the village. We had the indoor pool to ourselves . Not enough time outdoor pool. In our building there was only 1 other car. No restaurant or pub opened it was a Monday so needed to go into the town. The room was average but definitely dated. We stayed here years ago when our girls were very young.
Read More
Man
Leisure Family
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Not match online description
Traci
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The staff and location were wonderful. We were scared when we walked into the Manor Restaurant because literally no one was there on a Saturday night - we had a wonderful dinner overlooking Boldt Castle. The prime rib was excellent! The hotel and property have not had an update since probably the 1970’s but it was clean.
Donna
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Nice place to stay.. would have liked better view of the river.
Rex
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Clean for most part—
The place is old and tired
Even to holes through roof
Stairs and railings questionable
Expensive
Did not have a breakfast offering
Adam
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Location on tbe river
Kirk
Friends and Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The resort is a little dated but I really liked it. The grounds are fantastic and the out door pool was nice for families.
Page
Leisure with Children
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Room is spacious but in need of repairs. Gaps between tiling along tub in bathroom, mold on ceiling tiles above shower, and 2 outlets didn’t work in the main room. Doorknob didn’t want to turn half the time and the room was musty despite the AC running.
James
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great place to spend the weekend and watch the independence day fireworks....
Kelly
Leisure Family
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The images on website do not mirror reality.
It had a dirty and dilapidated feel to it. Ice machine didn’t work and rooms brought us back to the 1970’s. Would not stay here again.
Donald
Leisure
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Not value for the price
Gabriella
Leisure Family
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Online made it look a lot better 😬 it wasn’t a terrible stay but I wouldn’t stay again.
Bridget
Friends and Family
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
It was ok. The staff were good but the room was average/below. The bed was awful. The place was old and needs a bunch of updates.
Michael
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Well maintained motel in attractive location opposite Boldt Castle in Lake Ontario. Nice big outdoor pool. Can walk to the restaurants of Alexandria Bay. Be aware that they sometimes have motorcycle groups staying there ( noisy engines). Easy access to Canada via nearby 24/7 border crossing.
Jeerawan
Leisure with Friends
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Me and my Thai friends were treated like garbage by the front desk staff on June 20,2025 around 430-5pm. Your staff member claimed she couldn't find our reservation when we told her our names. When it took us a moment to look up the reservation on our phones the elderly white woman yelled at us telling us to spell our names and when we laughed nervously she yelled at us that it is not funny. She was very rude and racist. Instead of politely asking us to spell our Thai names she berated us like we weren’t human beings deserving of respect. I’d advise all non-white travelers to stay clear of this hotel and spend your money elsewhere.
Read More
Number of reviews per page
20
40