Canopy by Hilton Portland Pearl District

Nice hotel. Just next to downtown. Parking was always available. The food was great. Breakfasts was good but slow.

The room service was inexistent. Leak from the shower flooding the rest of the bathroom. Coffeee maker did not work. In the hallway, the water and ice dispennser were broken. My experience was very deceiving. I paid almost 150 dollars per night for a terrible room and experience like hasn't been acceotable.

We had a couple hiccups during our stay, however the staff quickly corrected the issue. The location is great.

Staff was key to making this trip so nice. Thanks Jess, Wesley, and Ginger! Room was nice, roof top was sweet. The cleanliness and facilities I think were nice but only slight bummer was the shared microwave can get a little dirty depending on the other guests. Also, the walls are understandably hotel thin so could hear next room opening drawers and of course when the cleaning service is going on.

Nice, walkable neighborhood.

We had a lovely experience!

Parking price is excessive.

Did not like that check in was so late then the rooms were still not ready for the price we pay for one night without parking

The property was unique. The staff was wonderful, very accommodating. The lobby was cute. The room was a little outdated, but the bed was super comfortable which made of for it. The hotel is within walking distance to restaurants and shopping. A real plus!

It was in a quiet area and near a nice grocery store, restaurant, and Hello from Portland shop.

We were coming in with two littles from a full day of travel on planes and were kind of a hot mess. This staff was so friendly and helped us get settled. The hotel is beautiful and the bar area is great!

The stay was wonderful. Tim’s are well appointed and very comfortable. Front desk staff was helpful and amazing. Highly recommend this hotel. Note: The one bummer- found the bar to be an absolute mess. Terrible service including missing glassware, opened unavailable and lazy, disinterested, confusing bar worker . Luckily there are lots of great cocktail bars in walking distance. Go elsewhere for drinks

Great hotel close to many restaurants and bars. One of the best coffee and pastry shops is right around the corner - Nuvrei. Great service and vibe. Have stayed here a couple of times - it’s our go-to when visiting our son in Portland.

Loved the room size and the sliding doors and decor

The room was nice, and everything was very comfortable. The reason for four stars is because our room wasn’t cleaned, which was strange and by the time we realized it was too late to ask it to be cleaned.

The hotel is visually appealing, featuring a lovely rooftop and spacious rooms. The staff was exceptionally friendly, and the ability to check in and out via the mobile app added a convenient, modern touch. However, the absence of daily room cleaning was disappointing. Additionally, the eco-friendly lighting system caused the bathroom lights to turn off during showers, which was inconvenient. For longer stays, fresh towels must be requested by messaging the staff. While this system works, it may not be ideal for guests who prefer minimal interaction. The check-in time of 4:00 PM and check-out at 12:00 PM also felt somewhat restrictive. On a positive note, the hotel is located in a safe neighborhood During our stay in Oregon, it was raining, and we requested umbrellas—an amenity commonly available at other Hilton properties—but were informed that all umbrellas were currently in use and unavailable. While there were some highlights, I’m unlikely to stay at another Hilton Canopy location in the future

We stayed here before embarking on a two day train trip from Portland Union Station. Great location. Good coffee and restaurants nearby. We love the neighborhood but be prepared to walk past unhoused people if you come through old town area. Hotel was great. Friendly, clean, new. Great public transportation

Refrigerator did not work. Coffee pot did not work.

Friendly staff, very clean, drinks/food at the restaurant are delicious. We will certainly book again!

The staff were all professional, helpful and working hard (could have used more staff so there was a barista and/or coffee available). The building, design and concept was very appealing. The rooms could use some deep cleaning…corners were yucky and the rug was gross!