Carmel Inn And Suites

quiet and convenient location

It’s a great place to stay.

The surrounding area was beautiful since the inn was already in downtown and everything was walkable and had lots of dining and shopping options, but the room was extremely dusty. It felt like the room wasn't cleaned at all since it had a bit of a scent. It was also a bit weird that it was only our room that had a bathroom window that was accessible to anyone from the outside. We had to put a bathroom towel over it to ensure no one was looking or listening from the outside. Noise was also distracting, you can hear through the walls and it would be extremely unfortunate if youre on the ground floor since you can hear footsteps and any furniture movement from the 2nd floor. Parking was also really tight so be mindful of that. There are no air conditioners as well.

When I checked into the dingy room the bed looked like someone had slept in it. And hair in it. As well as in the bathroom in the shower. There was a filthy used large rag on the floor. The bedding looked dirty and ancient. The pool is in shambles. It truly represents the rest of this property. The ice maker out of order. No parking. So few spaces when I did try to park my car got blocked and could not get out. This place is an abomination to the charming city of Carmel. The owners need to severely renovate. Or sell the property to someone who can. Do not stay here to save money! It’s not worth it. Go 10 min away to Monterrey.

The staff was kind. Room was clean but shabby - old furniture and linens. Great location - easy to walk to the beach, shops and restaurants but for almost $500 a night I expected it to be much nicer.

The staff was very kind. The room was clean but very shabby - old worn linens and bathroom window in need of repair. The location is terrific - you can walk to the shops, restaurants and beach but fur almost $500 a night I expected better.

This is a place to sleep only with no ammenities and less expensive than most other places. Bed and bathroom etc. all fine but not fantastic. 5 min walk to the main shopping dining street. I am extremely noise sensitive and the walls and windows were not really sufficient. It's on a moderately busy street going up a hill so the engine noise really reverberates during the day. However, Carmel is just so unbelievable quiet after 8pm that I had no noise problem and with the cool foggy air it's like sleeping gas so I slept great. The mini fridge was loud so I unplugged it. The windows are double pane but very thin panes. No normal person would have noise issues here.

Booked 2 rooms with king bed and sofa bed for sleep 3 but they gave me just one room with sofa bed and one room just with one king bed. I paid the rate for 2 room each sleep 3 but got just one.

Squeaky bed. Stale smell.

Staff is very

It is like Motel 6 and old. It is 10 minutes walk to the beach.

The location is nice, but the rooms are terrible. I paid a pretty penny for 2 nights and I was met with a dirty room. Hair on the bed, in the mini trash can where the coffee is, under the chairs, and on the tv cabinet. There were brown spots on the wall, dirt on the walls, and the wallpaper was peeling. Both of the chair cushions were ripped. The window view was the pool. Or I should say what is left of the pool. The pool looked like it was abandoned for a while. Grime and bugs everywhere and cleaning supplies left in and around it along with trash. On top of all that, I found 2 spiders in the room (photos attached.) I contacted Expedia in an effort to get a refund or change properties. They contacted the hotel on our behalf and told the front desk person. That person did an inspection of the room so they could show their manager. I showed them everything I reported to Expedia. They proceeded to take pictures and send them to who I assume was their manager. In attempt to accommodate us, they offered us an upgrade on our stay. The room was the one next to us. We went in and inspected it. Although there were not spiders, I was still dirty. Finger nails in the nightstand, hair on the bed, white powder substance in the tv cabinet, and the window view was of a wall. Told him no. While waiting, cleaning lady came and asked if we were leaving. I said no and she scoffed and rolled her eyes. I was able to check out, but no refund even with all the proof. I’d give half star if I could.

I booked a two night stay and checked in on a Saturday thinking I had Saturday Sunday, but then they wanted to charge me two times the price I was originally quoted for the Sunday night. It was my mistake, but they made no effort to help.

Excellent location.

Very convenient location . All good restaurants and beach at walkable distance

Didn’t like the bedding. Could do a better job at cleaning, but overall experience was satisfactory

The property itself is older and has a bit of charm to it. The lack of care though was apparent. The room had a large gap below our door to the outside and we had dust/dirt covering our floor due to it. We had to use bathroom towels to keep the dirt out. Additionally, in the evening we would be able to hear a neighboring rooms tv, and not a low amount of noise but quite a bit of noise that we couldn’t fall asleep due to it. The room overall was decently clean when we got there, a few holes in the top sheet, but was expecting a bit more. On our way out two days later, we wanted to use the ice machine to refill our cooler but decided it wasn’t worth it (machine was covered in dirt and dust with very little Maitenance having been done). Staff was polite. Not friendly or rude but one worded answers. Personally, I wish I knew this prior to staying and then I would have stayed elsewhere. Would go to again in a pinch, but wouldn’t personally choose to stay there again.

There was a certain smell when you enter the room, like an old stuff smell. Not sure if the bedsheet was new/clean as I found a long strand of hair under the pillow before we even went to bed. It was also a little bit warm in the room even if we adjusted the AC.

Overall quality of property is declining. And the listing of a swimming pool should be removed because it is now just a concrete hole with the bottom broken out and various junk stored in and around it.

Love it