CenterWay Hotel Tonawanda

Decent place. A little bummed that they did away with the continental breakfast. Also disappointed that there wasn't any shampoo or conditioner in the bathroom. Neither of these are dealbreakers. We'll be going back in November.

Nice location

Spiders in the room. Pillows super uncomfortable

Condition of property was marginal and parking not well lit.

Staff is always friendly

Great service and safe place to stay.

It says in the advertisements that there is a continental breakfast, but there was not. The rooms were very small, no shampoo or conditioner. The carpet was ripped. The staff was nice.

Dated hotel that was clean but in need of refurbishment. The price was reasonable for the Niagara area but the facilities can’t compete with modern hotels in the locality. The staff could have been more pleasant but were accommodating with our requests. I doubt we will stay there again.

Clean

Good

Pictures must be 20 years old. Bad smell and outdated. No room cleaning between days. Really considered canceling and or booking at a different location. Luckily we were only there a few hours just to sleep.

Awesome place to stay, I think for the price, should have continental breakfast ! Overall, very nice !

Very convenient to the places we needed to be during our visit and the staff were very nice.

1: Fee: Expedia didn't bill the customers, this hotel front desk charged it. Every night rate is different, Saturday has the highest rate and Friday is the second. 2: Breakfast is discontinued which is posted on the front desk. 3: There is noise in the room like wave or breath and finally found it, which is from mini fridge! Room lamp sometimes didn't work well.

Room is very small, No toiletries at all except for a tiny bar of soap to shower with.

It's out in the middle of nowhere. The parking lot is very poorly lit. The hallways and rooms smell like smoke. We returned to the holel about 12 midnight on Saturday August 23rd, 2025, we used the stairway to get to our room on the second floor as there is no elevator. I let my wife enter first to get her safely in the hotel and we could smell smoke, there was a black guy in the stairwell smoking crack. We were very lucky nothing happened to us, drug parifinalia all over the stairs and full of crack smoke. VERY DANGEROUS! Stay away!

I loved the stay. The service was wonderful and even though the weather was hot, we stayed cool.

One thing I was swiftly reminded of is that you can never smell a place thru the pictures. We walked in thru a side door, the entire place smelled of old smoke and completely musty. There were non smoking signs above wall mounted ash trays which didn’t make sense to me whatsoever lol. We also received a room the size of a lunch box. Husband and I wanted to do a little staycation and decided to rent a cheap hotel in the area we wanted to do dinner/drinks. Checked in first, then went for dinner - at said dinner, we both agreed that we’d rather eat the $150, drop another $50 on an uber and just stay at home bc yuck. We thought it would be convenient, turns out it was just a gross run down place with minimal amenities. Anyone traveling thru is recommended to keep going past this one!

Very close to the highway. The motel is dated, but kept clean and well maintained. Don't expect a pool or other extra amenities. Do expect a clean place to sleep, friendly staff, and reasonable price to sleep the night.

Building is old and run-down, and while the room itself was clean, generally speaking, the property is run-down and lacking with any amenities and overall maintenance (broken-up entry walk and cigarette butts about front entrance). Had to have desk person connect to wifi and with no charging station in the room. Also, room had no work station, with the only chair too low for the countertop. And with very few guests (the parking lot was largely empty) at the time of my visit and with the surrounding area questionable, I felt very uneasy as to the safety of my vehicle. Despite the low room rate and convenient location, I would not consider staying here in the future.