citizenM New York Times Square

Hotels
9.2
/10
Exceptional
1,317 reviews

What Guests Say About Their Stay

Janice
10.0
/ 10
The staff (and especially the hotel bartenders Ben and Evon) were so awesome! Professional and Sweet and so helpful letting us know what places to visit. The hotel is immaculate and very conveniently located!
Diane
10.0
/ 10
Don’t laugh…. Great pillows! Helpful people, great lobby, comfy clean room. I’d definitely stay again.
Christine
10.0
/ 10
Stayed at Citizen M in London so knew what rooms were like. Enjoyable stay, wasn’t keen on the breakfast so worked out expensive for what I had.
In the Area
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218 West 50th Street, Manhattan, New York City, New York State, United States, 10019

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
citizenM New York Times Square is a hotel in a good neighborhood, which is located at Midtown Manhattan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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citizenM New York Times Square Address: Map & Location

218 West 50th Street, Manhattan, New York City, New York State, United States, 10019
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Discover More About citizenM New York Times Square

Location


citizenM New York Times Square is a hotel in a good neighborhood, which is located at Midtown Manhattan.

About citizenM New York Times Square

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from citizenM New York Times Square exclusively for you.

citizenM New York Times Square is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at citizenM New York Times Square.

All facilities in citizenM New York Times Square

Others citizenM New York Times Square
Others

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

General

  • Smoking area

In-room Facilities

  • TV

Business Facilities

  • Business center

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in citizenM New York Times Square

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • Tax ID - MRMDUS33
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • This property uses wind and solar energy, plus eco-friendly cleaning products
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a smoke detector

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at citizenM New York Times Square
230
Number of floors in citizenM New York Times Square
17
Another facilities in citizenM New York Times Square
Others, Coffee shop, Coffee/tea in lobby, Safety deposit box, Multilingual staff

Frequently asked question in citizenM New York Times Square

What are available facilities at citizenM New York Times Square?
There are top facilites at citizenM New York Times Square such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at citizenM New York Times Square?
Check-in time at citizenM New York Times Square is staring from 14:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does citizenM New York Times Square provide breakfast?
Yes, citizenM New York Times Square provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of citizenM New York Times Square?
citizenM New York Times Square is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does citizenM New York Times Square have?
citizenM New York Times Square has 17 floors.
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More Reviews from Other Guests in citizenM New York Times Square

9.2
Exceptional
From 1,317 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews citizenM New York Times Square

Number of reviews per page
20
40
Top reviews
Soheil
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location
ADOLPH
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Rooms were a little small
Laura
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I loved the vibe of the hotel but the rooms are very small. Similar to a cruise ship cabin. The hotel is not in the best area, but not the worst. When leaving hotel go right..making a left puts you in a more seedy area.
Janice
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff (and especially the hotel bartenders Ben and Evon) were so awesome! Professional and Sweet and so helpful letting us know what places to visit. The hotel is immaculate and very conveniently located!
Rebecca
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I have been here several times and it is always very nice.
Diane
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Don’t laugh…. Great pillows! Helpful people, great lobby, comfy clean room. I’d definitely stay again.
Dan
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fix the elevators please as it took me 20 min to get to my room
Anna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was a really fun place to stay for a quick trip to the city. Super accessible by multiple subway lines and in the heart of Broadway and Times Square. Check-in and check-out were very simple, and the baggage storage option is a significant plus. The rooftop bar has a great vibe and offers fun, boozy cocktails. The only negative was one morning without hot water in the shower, otherwise it was a great place to stay!
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Ricaldo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location was convenient and facilities modern.Stayed there for the first weekend of August for my gf's birthday. The staff helped make it special for her by providing a card and complimentary drinks. Would stay there again.
Christine
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed at Citizen M in London so knew what rooms were like. Enjoyable stay, wasn’t keen on the breakfast so worked out expensive for what I had.
Amy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Wonderful staff and the best location to explore the Theater District and Manhattan.
Tina
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Small and cute boutique hotel in the heart of the broadway action
Alina
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff, nice rooms and great location. We walked to all iconic attractions.
nha-truc
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I love CitizenM’s modern and well thought out designs. Everything is controlled by the iPad and the set up of the room is efficient. Replace all the toilets with bidet toilets is my only recommendation for the room. Other pluses about this CitizenM: good location (if you don’t mind the crowd); easy access to metro stations; fluffy pillows; great selection of TV channels; super welcoming front desk crew.
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Ryan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The service was excellent and the hotel was just what we needed for our stay!
Myra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The smell is nice and place is clean.
Elizabeth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful, clean, super friendly like, the best friendly Rooms were tiny but expected. Rooftop bar phenomenal. Bar tenders in lobby super friendly. Would come back in a heartbeat
Donna
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Check-in was pretty easy. The lobby is beautiful. I love he rooms and the bed was very comfortable. Great location.
Djaneiza
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

nice staff and super clean room! enjoyed my short stay
Joana Sofia De Lacerda Lopes
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I really loved how nice the staff was and how well stocked the room was. Only thing they needed to do was dust off the remote the rest was awesome
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 citizenM New York Times Square

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 1,317 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews citizenM New York Times Square

Number of reviews per page
20
40
Top reviews
Soheil
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location
ADOLPH
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Rooms were a little small
Laura
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I loved the vibe of the hotel but the rooms are very small. Similar to a cruise ship cabin. The hotel is not in the best area, but not the worst. When leaving hotel go right..making a left puts you in a more seedy area.
Janice
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff (and especially the hotel bartenders Ben and Evon) were so awesome! Professional and Sweet and so helpful letting us know what places to visit. The hotel is immaculate and very conveniently located!
Rebecca
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I have been here several times and it is always very nice.
Diane
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Don’t laugh…. Great pillows! Helpful people, great lobby, comfy clean room. I’d definitely stay again.
Dan
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fix the elevators please as it took me 20 min to get to my room
Anna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was a really fun place to stay for a quick trip to the city. Super accessible by multiple subway lines and in the heart of Broadway and Times Square. Check-in and check-out were very simple, and the baggage storage option is a significant plus. The rooftop bar has a great vibe and offers fun, boozy cocktails. The only negative was one morning without hot water in the shower, otherwise it was a great place to stay!
Read More
Ricaldo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location was convenient and facilities modern.Stayed there for the first weekend of August for my gf's birthday. The staff helped make it special for her by providing a card and complimentary drinks. Would stay there again.
Christine
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed at Citizen M in London so knew what rooms were like. Enjoyable stay, wasn’t keen on the breakfast so worked out expensive for what I had.
Amy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Wonderful staff and the best location to explore the Theater District and Manhattan.
Tina
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Small and cute boutique hotel in the heart of the broadway action
Alina
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff, nice rooms and great location. We walked to all iconic attractions.
nha-truc
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I love CitizenM’s modern and well thought out designs. Everything is controlled by the iPad and the set up of the room is efficient. Replace all the toilets with bidet toilets is my only recommendation for the room. Other pluses about this CitizenM: good location (if you don’t mind the crowd); easy access to metro stations; fluffy pillows; great selection of TV channels; super welcoming front desk crew.
Read More
Ryan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The service was excellent and the hotel was just what we needed for our stay!
Myra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The smell is nice and place is clean.
Elizabeth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful, clean, super friendly like, the best friendly Rooms were tiny but expected. Rooftop bar phenomenal. Bar tenders in lobby super friendly. Would come back in a heartbeat
Donna
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Check-in was pretty easy. The lobby is beautiful. I love he rooms and the bed was very comfortable. Great location.
Djaneiza
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

nice staff and super clean room! enjoyed my short stay
Joana Sofia De Lacerda Lopes
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I really loved how nice the staff was and how well stocked the room was. Only thing they needed to do was dust off the remote the rest was awesome
Number of reviews per page
20
40