Clarion Hotel & Conference Center Lansing West

Not a place I’d choose for more than one night.

Price was good but water leak in the hallway, mold on the sheets and a water leak in the room that flooded one corner.

We walked in the desk is higher than the receptionist so they can’t even see people walk in. I felt very eary and unsafe from the minute we walked in, but I had already paid for it online. It took forever to check us in even though I had already paid for it. We went to our room and I felt like I was in a halfway house and the room she gave us was adjoined and kids were blasting and screaming at 11 o’clock. It smelt like weed down the hallway a room we walked past had 20 things of trash just sitting outside of door. I walked downstairs to have her move us she immediately did so we went to the 3rd floor and it was quiet until 4am someone was trying to break into our room shaking it. Me and my husband woke up. It was very scary as we had our kids with us. The hallways were very dirty with cords hanging everywhere along the ceilings. Never again! Oh and breakfast was so gross and they said we couldn’t take it to go when we had to be somewhere at 7:30 and breakfast isn’t served until 7. So my kids can’t take oj and a bagel to go? Worst hotel I’ve stayed at in a very very long time. This hotel should not have 6.7 reviews. It’s a zero if I could.

property looked in need of repair. Hallway smelled of stale cigarette smoke. Bathroom floors and tub looked old and stained

They told us we had to pay for the free breakfast

Property was very clean and very quite.

Run DOWN!! The room was “OK?”, but you can’t believe the pictures !!

Pictures of the hotel looked great, but there was a horrible smell in the hallway. The pool wasn't safe, it was dirty, looked dingy, and looked like algae in the pool. I canceled my stay from two nights to just one. Everything looked outdated in person but the pictures made it look great.

The hotel needs a lot of repairs and wasn't very clean , the room was nice though.

I loved the hotel it was clean the staff were very helpful but the only thing I didn’t like was the limited items for breakfast and the eggs were so dry

Pool was not clean but room was nice

It was great for a skate off the moment trip

Hotel is under construction everywhere ! we put in the far back corner with no security cameras and the stairwell doors didn’t lock ,super creepy hotel..not maintained or clean outside of the room .. Our room inside was ok but would not recommend this place to anyone .did not feel safe at all during our stay ..

The room smelled like cigarettes, lamps didn't work, a/c was noisy and getting to our room was a maze. Very inconvenient. Pool looked really dirty and outside seemed unsafe

This place is in the midst of being remodeled. The service is like warm, the breakfast is basic at best even though they call it "Superior". The walls are thin and doors need to be replaced.

Great stay. Very polite! Comfortable beds

Fast check in, friendly staff.

The ceiling tiles in the hallway were dirty, soiled, and some were missing. The floors were dirty in the room and in the hallways. The smell in the hallway made me physically nauseous.The hallways were not vacuumed and therer was trash from the night before in the hallway the next morning.The window frame was pulled away from the window on the outside as if someone pulled it loose to get in from the outside.The pool was not operational. And we were told we had to pay $20 per plate if we wanted to take our "Complimentary Breakfast" to our room.

:-)

very rundown there was some 6 to 8 inch insects that I killed in the bathroom. Every time I went in there was a curtain that couldn’t be shut because it was broken. The air conditioner and heater were so high up on the wallthat I had to stand on a chair to change the temperature. The pool is another story quite disgusting. I guess I had a room with a view.