Cleveland Marriott Downtown at Key Tower

Hotels
8.6
/10
Very Good
971 reviews

What Guests Say About Their Stay

Danielle
10.0
/ 10
Hotel.com advertised my room as sleeping 4 and when we got to the room there was only a king bed. The second day the hotel gave us a different room and a discount. Everyone was very nice. The room was clean.
Robert
10.0
/ 10
We were in town for a cheer competition located across the street at the convention center. Hotel was beautiful, clean, great valet parking and all the staff exuded customer service.
CJ
10.0
/ 10
Great hall was gorgeous. Hotel has a very "expensive" feel at very fair rate.
In the Area
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1360 West Mall Drive, Cuyahoga County, Ohio, United States, 44114

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Cleveland Marriott Downtown at Key Tower is a good choice when you are visiting Cuyahoga County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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1360 West Mall Drive, Cuyahoga County, Ohio, United States, 44114
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Discover More About Cleveland Marriott Downtown at Key Tower

Location


Staying at Cleveland Marriott Downtown at Key Tower is a good choice when you are visiting Cuyahoga County.

About Cleveland Marriott Downtown at Key Tower

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Cleveland Marriott Downtown at Key Tower exclusively for you.

Get precious and unforgettable moment during your stay at Cleveland Marriott Downtown at Key Tower.

All facilities in Cleveland Marriott Downtown at Key Tower

Others Cleveland Marriott Downtown at Key Tower
Others

Hotel Services

  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Parking
  • Banquet
  • Ballroom
  • Reception hall
  • Parking (surcharge)

Things to Do

  • Romantic proposal packages
  • Spa
  • Health club
  • Garden

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area

Nearby Facilities

  • Souvenir shop
  • Grocery
  • Hair salon
  • ATM/Banking

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms

Food and Drinks

  • Bar
  • Snack bar

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Cleveland Marriott Downtown at Key Tower

Important Note
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 25.99 per day
  • Covered valet parking fee: USD 48.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - Before 11:00
Available rooms at Cleveland Marriott Downtown at Key Tower
400
Number of floors in Cleveland Marriott Downtown at Key Tower
25
Another facilities in Cleveland Marriott Downtown at Key Tower
Multilingual staff, Wedding service, Luggage storage, Express check-out, Porter

Frequently asked question in Cleveland Marriott Downtown at Key Tower

What are available facilities at Cleveland Marriott Downtown at Key Tower?
There are top facilites at Cleveland Marriott Downtown at Key Tower such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Cleveland Marriott Downtown at Key Tower?
The standard check-in time at Cleveland Marriott Downtown at Key Tower is starting from From 16:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Cleveland Marriott Downtown at Key Tower

8.6
Very Good
From 971 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.0

Service and Facilites

9.0

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Traveler Reviews Cleveland Marriott Downtown at Key Tower

Number of reviews per page
20
40
Top reviews
Danielle
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel.com advertised my room as sleeping 4 and when we got to the room there was only a king bed. The second day the hotel gave us a different room and a discount. Everyone was very nice. The room was clean.
Joan
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I was attending a large event. I felt both the meeting accomodations and room accomodations were nice. The staff was friendly and efficient. And all the areas except a very busy bathroom area were clean.
Haixia
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good
Florin
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel room was ok, although the hotel feels old. Service at the lobby restaurant was very poor, we waited almost an hour for dinner because they are not staffed to deal with a fully occupied restaurant. To make things worse, I asked at reception on Saturday night what time breakfast opens, because we had to leave by 7:00 am. They told me 6:30 am. We showed up at 6:30 am only to be told by the restaurant staff that they do not open until 7:00 on weekends.
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Kurt
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good place
Robert
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We were in town for a cheer competition located across the street at the convention center. Hotel was beautiful, clean, great valet parking and all the staff exuded customer service.
Lisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Allowed early check in and late check out . staff were excellent!
Todd
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The bathroom was disgusting. Hairs everywhere. Clearly wasn’t cleaned before check-in.
Virginia
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent hotel and staff.
Jessica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent
Natalia
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very nice hotel! Staff is great!Definitely recommend this place !
CJ
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great hall was gorgeous. Hotel has a very "expensive" feel at very fair rate.
Amanda
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The property is quite beautiful on the inside. The one thing that I would say is that it was one of the top 10 loudest hotels we have ever stayed in. We heard everything, including a 130am conversation of a woman cry/laughing. Toilet paper was a very low quality.
Kristen
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

All-around amazing.
Kristen
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This place was absolutely so convenient. The staff was impeccable. Everybody was smiling, super happy. The food was excellent! The gym is great. It was absolutely fabulous. It was so nice to stay at the Marriott/ downtown Cleveland! Thank you thank you so much from the bottom of my heart.
michelle
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The room was smaller than expected but great otherwise.
Ami
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Earl, the concierge, was wonderful! Paying for WiFi was silly. That shouldn’t happen. Overall, it was great stay.
charles
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The room couldn’t cool down and the bathroom looked old
Robert
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Nice
Irene
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Our stay was only one night staff was great and professional however When we valet our car we found it difficult to get our to leave in the morning ! We should have self parked because the valet blocked our truck in so we had to wait almost an hour for them to get our truck. .
Number of reviews per page
20
40

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Others 4 Cleveland Marriott Downtown at Key Tower

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.