Comfort Inn Kissimmee-Lake Buena Vista South

Property and Room were disgusting! Waiting on a refund!

Nice place to stay for our way down further south

Staff was very nice and attentive. Properly a little dated and could probably use some updates. Breakfast could use some more options. All and all a nice stay and worth the price.

Reasonable adequate clean comfortable good location

The sausage was yummy. However, it was far too small...I ate 3

Very nice hotel would stay again.

Staff were very friendly and professional. Cleanliness was very good. Less than positive: The bath area is a little clumsy. The tub is very narrow and I was concerned about slipping— thank you for the safety bar. The sink area outside is nice but the electrical outlet is far from the mirror over the sink. This was inconvenient for the hair blower and other hair accessories without the mirror view. A wider mirror would work. Always enjoy the breakfast!

First night found several cockroches in my rom room #211 and next day got injured while taking a shower in the bathroom and was bleeding for 45 minutes.

Great hotel

Bad smell and very dirty even extremely dirty

When we checked in & got to our room we saw that we were missing a pillow on one of the beds and only had 2 sets of towels. We booked the reservation for 4 people. My wife called the front desk to ask for 1 more pillow and 2 towel sets, and the representative (Genesis) was rude and unhelpful. She said that she did not have any other pillows, and for us to bring down our dirty towels and she would then give us more clean ones. Even though we had just checked into the room she was argumentative and told my wife that she is rude. It was a very surprising and unexpected reaction from a hotel employee. Especially since we had just gotten there. She told my wife that she would need to go down to get them.When my wife went down to the front desk to ask for the towels she asked why she was treated rudely and the representative engaged in another argument with my wife. She was yelling at her in what sounded like spanish language and my wife took the towels and walked away. It was very uncomfortable walking past the front desk until the next morning. We will not be staying at that hotel again.

We only stayed one night but it was clean with friendly service. Breakfast was a standard continental breakfast. I would stay there again.

Average hotel

The staff treated us with so much respect and very helpful.

Carpets in rooms felt sticky, I had a jetted tub room and the jets did not work, but since only staying one night and used the tub late at night, was not worried about it. Needs update but overall was a decent stay

I booked a room with a Jacuzzi when we got into the room. The rug was flooded with water, but Jacuzzi didn’t work then that night they booked us in another room and told us they were going to give us another Jacuzzi room the next day, which they did that that Jacuzzi did not work also the breakfast is were horrible, but I must confess the front desk people that work there was trying to accommodate us because Management was not on the scene. We finally left the hotel unsatisfied.

Great place but needs renovation.

it was close to resteraunts and location was good

good

Hotel is surrounded by a plentiful selection of restaurants and places to eat within a close and convenient distance.