Commack Inn

IT WAS A PLEASURE TO STAY THERE.

This is a place clearly used for prostitution. The staff was very nice, but do not take your kids there

The booking was accidentally made twice and when I checked in I mentioned to DEV (a very nice employee at the desk) that I was due a refund. He said he knew about the error and had fixed the problem, that a refund would be issued. I’m still due a refund. What phone number should I call for help?

It’s a nice area and a nice hotel, we had a good night, but

Very satisfied

When we got to the hotel it's was ok i like the room we got the shower was working the bed was not comfortable it felt like we were sinking down we couldn't sleep and the other problem was the jaquizzi i payed for a room with a Jacuzzi and the only the problem is that the jet wasn't working so we couldnt use the jaquizzi i payed money so that i can be satisfied with the service ty i would like a discount cause i payed for having good service

Very satisfied.

N/a

The staff

Nothing like what the pictures had shown!! Room was filthy and most of the furniture was stained with dirt

It was quite

It was fine

The room that I was in had no microwave and fridge. The water wasn’t going down when flash. And the shower was broken.

Room just redone so it was nice. Other parts of hotel need to be done

Bad

it just smelt weird, wifi wasn’t good, tv’s were very limited, not much to watch on them. beds were uncomfortable. felt dirty. bathrooms were tiny and showers were odd.

Ok

Idk it’s ok when needed

I’ll let the letter we wrote to Expedia after we asked for a refund speak for itself. I’m sorry, but I do not see where an unhygienic room, that reeks of a known and dangerous allergen — swapped for another unhygienic room with dead insects on the counter, and basic amenities (like a bathroom sink) that doesn’t work, among other failures, is consistent with YOUR policies. The hotel has a vested interest in income earned via your listings - of course they aren’t going to admit what happened, or allow a refund - both are options that would reveal their fault. The fact is, our stay there was not only uncomfortable, but sickening. As the service who drew our attention to this rat’s nest, I would hope that you would support us, even if they are not forthcoming with a refund. We travel frequently and Expedia is often one of our top options. Would Expedia, as a courtesy, refund us directly? I would also strongly consider de-listing this infested, disgusting property before an even worse situation emerges from another guest staying there. We are more than happy to provide pictures of this deplorable establishment. We anxiously await your reply, We simply wanted a place to stay, not a place to contract the hantavirus.

Price was good, toilet seat we went for a ride when you sat down...but..very helpful, nice and once they fix that probably would stay again if price doesn't go over 120 a night....