Courtyard by Marriott Rochester Downtown

Hotels
9.2
/10
Exceptional
203 reviews

What Guests Say About Their Stay

Jennifer
10.0
/ 10
Property condition was excellent. Lovely hotel in a great location near several restaurants. Safe convenient parking.
Janell Marie
10.0
/ 10
We stayed here to be close to the venue for my uncle’s memorial. This location was so nice, friendly staff, clean and quiet. We felt safe in an unknown area for us, and enjoyed the onsite food for dinner and breakfast. Highly recommend for a comfortable spot.
Patrick
10.0
/ 10
I had a great stay at this location. I saw previous reviews talking about a green light on the ceiling keeping them awake, I did not find the faint green light to be an issue. Next time I’m in Rochester I would stay here again.
In the Area
See Map
390 East Avenue, Monroe County, New York State, United States, 14607

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Courtyard by Marriott Rochester Downtown is located in area / city Monroe County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Courtyard by Marriott Rochester Downtown Address: Map & Location

390 East Avenue, Monroe County, New York State, United States, 14607
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Discover More About Courtyard by Marriott Rochester Downtown

Location


Courtyard by Marriott Rochester Downtown is located in area / city Monroe County.

About Courtyard by Marriott Rochester Downtown

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Courtyard by Marriott Rochester Downtown.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Courtyard by Marriott Rochester Downtown exclusively for you.

Courtyard by Marriott Rochester Downtown is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Courtyard by Marriott Rochester Downtown is the right place to stay.

All facilities in Courtyard by Marriott Rochester Downtown

Others Courtyard by Marriott Rochester Downtown
Others

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Microwave (shared)
  • Parking
  • Banquet

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Business Facilities

  • Meeting facilities
  • Meeting rooms
  • Computer station

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Courtyard by Marriott Rochester Downtown

Important Note
  • Fee for to-go breakfast: approximately USD 8.00 to 14.00 per person
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Courtyard by Marriott Rochester Downtown
126
Number of floors in Courtyard by Marriott Rochester Downtown
4
Another facilities in Courtyard by Marriott Rochester Downtown
Others, Coffee shop, Coffee/tea in lobby, Smoke-free area, Safety deposit box

Frequently asked question in Courtyard by Marriott Rochester Downtown

What are available facilities at Courtyard by Marriott Rochester Downtown?
There are top facilites at Courtyard by Marriott Rochester Downtown such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Courtyard by Marriott Rochester Downtown?
Check-in time at Courtyard by Marriott Rochester Downtown is staring from From 16:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Courtyard by Marriott Rochester Downtown provide breakfast?
Yes, Courtyard by Marriott Rochester Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Courtyard by Marriott Rochester Downtown?
Courtyard by Marriott Rochester Downtown is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Courtyard by Marriott Rochester Downtown have?
Courtyard by Marriott Rochester Downtown has 4 floors.
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More Reviews from Other Guests in Courtyard by Marriott Rochester Downtown

9.2
Exceptional
From 203 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Courtyard by Marriott Rochester Downtown

Number of reviews per page
20
40
Top reviews
Daphne
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was loud noise from the room above me. Loud stomping at night and early morning constantly.
Michael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice modern & clean hotel, and friendly helpful staff.
Barbara
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean and accommodating
Hiep
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Spacious room and friendly staffs
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Property condition was excellent. Lovely hotel in a great location near several restaurants. Safe convenient parking.
Margaret
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

clean, crisp, in the area we needed
Charles
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

So much to do near by, we had a great time.
Erich
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Filthy hotel, grossly misrepresented in its online photos. Walked in the room and immediately went back down to the front desk to get my money back
Michael B
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Friendly staff!
Janell Marie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We stayed here to be close to the venue for my uncle’s memorial. This location was so nice, friendly staff, clean and quiet. We felt safe in an unknown area for us, and enjoyed the onsite food for dinner and breakfast. Highly recommend for a comfortable spot.
Patrick
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I had a great stay at this location. I saw previous reviews talking about a green light on the ceiling keeping them awake, I did not find the faint green light to be an issue. Next time I’m in Rochester I would stay here again.
Jamie
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Front desk staff was extremely rude and dismissive. I checked in, went to room. Found the fridge to be broken, wasn’t closing properly. I asked to be moved To a new room, because even if they fixed the fridge, it would take hours for it to get cold. I had time sensitive food that needed refrigeration. They told me they were sold out despite rooms to appearing on the app. Maintenance “fixed” the fridge but as predicted, the fridge never got cold. My food worth over $100 was spoiled the next day. Hotel refused to give refund. Terrible experience, awful staff.
Read More
Anne
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Location was great. Extra security was reassuring. Facilities were updated and clean.
George
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great stay! Front desk team was awesome. Very friendly.
Dennis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

As stated above, location, friendly staff, clean, access to great restaurants.
Verified traveler
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Really comfortable, clean, and nicely decorated in a great location!
Ximao
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Frien
karen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Rooms were very clean and up to date
Lydell
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice clean modern property.
Catherine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The hotel was perfectly located for the JazzFest that happened to be going on when we arrived in Rochester. The staff were amazing - always positive and helpful. The rooms were modern and very clean. The gym was great - even has a Peloton! We'll stay there again for sure!
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Courtyard by Marriott Rochester Downtown

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 203 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Courtyard by Marriott Rochester Downtown

Number of reviews per page
20
40
Top reviews
Daphne
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was loud noise from the room above me. Loud stomping at night and early morning constantly.
Michael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice modern & clean hotel, and friendly helpful staff.
Barbara
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean and accommodating
Hiep
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Spacious room and friendly staffs
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Property condition was excellent. Lovely hotel in a great location near several restaurants. Safe convenient parking.
Margaret
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

clean, crisp, in the area we needed
Charles
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

So much to do near by, we had a great time.
Erich
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Filthy hotel, grossly misrepresented in its online photos. Walked in the room and immediately went back down to the front desk to get my money back
Michael B
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Friendly staff!
Janell Marie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We stayed here to be close to the venue for my uncle’s memorial. This location was so nice, friendly staff, clean and quiet. We felt safe in an unknown area for us, and enjoyed the onsite food for dinner and breakfast. Highly recommend for a comfortable spot.
Patrick
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I had a great stay at this location. I saw previous reviews talking about a green light on the ceiling keeping them awake, I did not find the faint green light to be an issue. Next time I’m in Rochester I would stay here again.
Jamie
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Front desk staff was extremely rude and dismissive. I checked in, went to room. Found the fridge to be broken, wasn’t closing properly. I asked to be moved To a new room, because even if they fixed the fridge, it would take hours for it to get cold. I had time sensitive food that needed refrigeration. They told me they were sold out despite rooms to appearing on the app. Maintenance “fixed” the fridge but as predicted, the fridge never got cold. My food worth over $100 was spoiled the next day. Hotel refused to give refund. Terrible experience, awful staff.
Read More
Anne
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Location was great. Extra security was reassuring. Facilities were updated and clean.
George
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great stay! Front desk team was awesome. Very friendly.
Dennis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

As stated above, location, friendly staff, clean, access to great restaurants.
Verified traveler
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Really comfortable, clean, and nicely decorated in a great location!
Ximao
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Frien
karen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Rooms were very clean and up to date
Lydell
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice clean modern property.
Catherine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The hotel was perfectly located for the JazzFest that happened to be going on when we arrived in Rochester. The staff were amazing - always positive and helpful. The rooms were modern and very clean. The gym was great - even has a Peloton! We'll stay there again for sure!
Number of reviews per page
20
40