Days Inn by Wyndham Chula Vista/San Diego

Very clean

No hot water in the shower TV remote didn't work

I let them know I'm permanently disabled and asked for a bottom floor. They said it didn't matter because they have an elevator and put me on the highest floor (4th). Well couple of hours after check in and the elevator stopped working. They said sorry out of order, and i was supposed to figure out how to get up to the fourth floor. Very disappointed in this service. Also says breakfast included but there is no breakfast only coffee.

Not accommodating. No breakfast.

This place is disgusting and pretty much a crack house. The pictures online are falsified. They DO NOT serve breakfast and you better hope your car doesn’t get stolen. We booked for 4 nights, stayed 9 hours and checked out. DO NOT STAY HERE UNLESS YOU ARE INTO REALLY BAD THINGS.

Everything

No breakfast available

Everything was clean lots of parking and friendly staff

I don’t recommend staying at this hotel. The pictures are not the same to what I seen when I checked in a room. If you’re coming from out of state or a lil getaway please don’t stay here. The rooms are very filthy with stains on it the linens, iron board, drawers are broken and don’t fully shut, plus there was a tear on the chair as well. The customer service on the other hand is poor as well.

The area did not feel safe. Homeless sleeping in paio. The rooms were clean however there was no continental breakfast served as marketed in Expedia. Coffee maker did not work. Will not stay there again.

Totally horrible. Had to go down to the front desk. Could not turn TV on. Voted is that there we’re other guest who were calling the front desk due to TV issue. Apparently, there is a way to turn TV on! Manager should put in writing the specifics… Furthermore, I had to move Microwave to a outlet in order to warmup my dinner…

It said there would be breakfast provided and when I asked what time was it the staff said there was no breakfast that there might me coffee that’s why I partially booked it and then they said that. That is false advertisement and very unprofessional since it said it was going to be provided

Advertised stating they had a hot tub. There was a cold whirpool. Then they advertised free breakfast only to find out there is no breakfast.

Terrible service didn’t explain that there was no breakfast nor did the facilities work (broken hot tub. Rooms looked like they had recycled sheets on top of not having any extra sheets after needing new ones

horrible check-in.We stood in the office & waited for someone 30 min. The girl that helped us was nice and helpful. We requested a 1st floor room because of bad knees on old people. We were given a room on the third floor. which we said was OK because of an elevator. they were evicting people who had an elevator full of things so after waiting about 20 min we finally took the stairs 3 floors. Our room was all the way at the end of the building so not only did we have to walk up the stairs. We had to go all the way to the very end of the building. They didn’t charge our card so they took and called us and asked us they said can we run it over the phone? We have the card on file and I said yes they told us it was declined. We went down and the manager told us our room was already paid for so we left and went to dinner. Got a call during dinner saying we never paid for our room and we’d have to come back in.when we got back from dinner, we went in, found out that the girl had switched our rooms and that was where the confusion was. remote didn’t work right and was no back over the batteries. The TV cut in and out and in and out the whole time, we never got to watch one program the whole time we were there. Got up the next am went to breakfast to stand outside waiting for 30 min to be told they don’t do breakfast. Last morn.went to leave and the door wouldn’t open. The deadbolt broke into the frame,we were trapped in the room. They sent maintenance,it took 1 1/2 hrs to get us out

First of all, in the website you advertised that the room was 77.00 a night and I was charged 97. There was no breakfast buffet as advertised. Our other party got trapped in their room for over an hour and a half due to a door malfunction. They had to destroy the door to get them out. The bedding was stained.

Was advertised as offering breakfast, but that was a lie. Only coffee. Shower wasnt clean, there was a dirty washcloth over the shower rod, hair and bugs in tub. Bed was a spring mattress. They put us right next to elevator and was noisy all night. Staff barely spoke english including front desk staff.

Very comfortable clean and comfy place to rest up and get ready for business meetings. Thank you .

there were noisy people in the next door rooms all over the night

This has been the worst experience I've ever had at a Wyndham property. I travel frequently for work and normally like this chain because it's affordable and dependable. Not at this location. The rooms were relatively clean. There was hair on my toilet seat, long and short, and stains on the bedding and towels. The bed was incredibly hard and uncomfortable and the room reaked of some kind of cleaner. I had to leave the door and window open to let it air out for a couple of hours to even stand to be in there. Other than that, the room did seem to be pretty clean so I chose to look past those things. However, the pool and hot tub were absolutely disgusting. When I asked when the last time they were cleaned I was told by the manager that they were cleaned on Saturday. This was on a Monday. There were piles of dirt on the bottom of the pool and hot tub, and the hot tub had green water. They advertise that there is free breakfast and when I went down in the morning I was told that there wouldn't be any breakfast until "maybe sometime next week". After all of that, I canceled the remaining days of my stay and got a refund. While going back and forth with the manager about all of this he told me that if I wanted any additional information about the cleaning of the pool and hot tub I would have to call the police and they must request it. Are you serious? Call the police? There is no way this place would pass health code and I have contacted the health department and reported them.