DoubleTree by Hilton San Francisco Airport North Bayfront

Staff were very helpful and nice. Room bathroom can use an upgrade.

Room was clean, confortable bed and pillow. However, there was marijuana smell in the hallway despite it's non smoking rooms.

It’s good to stay —you can also order food outside the hotel.

Be prepared to spend a whole lot more than what is quoted for your room. $35 a day to park. $75 a day hold on your card for “ incidentals”. $25! For the continental breakfast. I realize there’s always hidden fees when you are staying at a hotel but this is ridiculous. The beds are rockhard. And the shower pressure literally felt like it was taking my skin off. And I love a good strong showerhead. The room and the hotel itself is very clean. And the service was good.

Excellent staff attention. Property a bit dated but comfortable.

nice to get a cookie on check in but pool and hot tub was out of service. web site I booked on listed free parking but it was not free. nothing close by ie food, shopping. It was clean but will not book this property again.

Everything about the property was great but front desk service was average.

Good and suitable for staying a few nights

Checked in to the hotel and was offered warm cookies. Cute touch. 10 minutes from the airport in a quiet area, but still with a beautiful Bay view. The area felt safe, rooms were a little outdated, but overall great experience. I wish they had an airport shuttle and refillable water area. I would stay again.

safe and quiet

I loved the breakfast buffet

Nice hotel, clean and good service. The only drawback is the limited dining.

Parking is $35 a day even for overnight guests. We stayed at this place for its proximity to SFO, but felt scammed by its expensive parking. On Expedia and Hilton, parking is described as "self parking" without any indication of $35 per 24-hr. The number one complaint of this place in Google review is parking fee, followed by customer service and room conditions. Hindsight, I should always cross checking Google reviews. Don't be fooled by the 4-star rating.

Parking is too expensive

Great!

Hotel room could have been a little more clean. There was a recent stain on the carpet and a grape on the floor when we arrived. The bathroom mirror was stained dirty and some what already broken

We like staying here…2nd time we have been Nice hotel clean quite etc… This time though the lighting in the room could be better(one light would not turn on and no light on the desk) Also the bench for the suitcase needs recovering…room 315

Our recent stay at the DoubleTree by Hilton San Francisco Airport North Bayfront was underwhelming and far from what we’ve come to expect from the DoubleTree brand. The room felt worn down and not properly cleaned. The bedding lacked the fresh, crisp feeling you expect from a recently cleaned hotel room, and there were not enough bath towels provided. Since housekeeping was unavailable after 10 PM, we had to request additional towels from the front desk ourselves. The king mattress was extremely uncomfortable — it felt like a water bed. Every time my wife turned during the night, I would wake up from the motion. It made getting restful sleep nearly impossible. Parking was another letdown — $35 per day with no discount for extended stays felt excessive. Additionally, our room was not serviced at all on the second day, which was unexpected and disappointing. To make matters worse, bottled water was priced at $3 each, and despite the prominent signage promoting the famous DoubleTree cookies, none were offered to us during our stay. Overall, this experience did not reflect the quality or service that DoubleTree is known for. Sadly, we won’t be returning to this location.

Booking was easy, hotel room was average. Towels were rough and not soft. Only one bath towel for three people. Had to ask for more. No staff at night to bring towels or linens. You have to go down to the front desk to grab them. Parking is extra $35 a night. The one good thing was the warm cookies they give you. Would I book again? No.

Good