DoubleTree by Hilton St. Louis Forest Park

Proximity to BJ Hospital.

The blind in our room wouldn’t open. I like natural light during the day. The breakfast wasn’t so great. Food was cold.

The property was clean, but I was disappointed that our room looked directly into a parking garage. This room should’ve been discounted for this. Otherwise it was a nice stay.

It is close to the hospitals and convenient. The bed is very comfortable in our room.

The location is excellent. Short walk to the Metro. The room was nice and clean, hallway clean and nice fresh smell. The only negative, had to ask for towels the second night of stay

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Room was large, clean , nice, looked like halls and room carpets have been recently renovated. Parking was easy . Room staff was good. However front desk / management was understaffed, ambivalent (1 with two or more others sitting in office chatting, customers waiting) on four occasions we had to interface . Homeless hang in the drop off drive panhandling or in our case person said they were a valet and asked to take our bags and car. Almost did it as person was dressed in black shirt and pants and hat , until upon handing him a bag we recognized he was NOT a valet. We locked the car to ck in and get a garage pass. We told the front desk clerk who’s tag said supervisor, about the man posing as a valet, he did not acknowledge or respond at all and just went about cking us in. Bizarre, like he was tired of hearing about it. There was a guard in the lobby the one night we walked in after 11pm but she was on the couch speaking with others. They have restricted the entrance to half the entry doors working. Never felt threatened but definitely head was on a swivel as upon every exit or entry to the hotel panhandlers were present. Better management and focus on guest safety would add a star. If going to Barnes location is ideal .

we love this when we go to the hospital

Nice area to walk with a few good restaurant options nearby

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Great service, helpful and safe.

Room was to cold.

Every time we stay the showers are horrible, I could not get the shower head to work in 306, also no ice on floor.. also at that price breakfast should be free or cheaper, what happened to continental???

Convenient location but in our 8th floor room we heard audible clanking sounds throughout the night and during the day

The front desk supervisor was amazing! She was caring and very friendly, i think her name was Karen or Kathy. She was working the front desk the late afternoon of 4/23 and again around 11 am on the 24th when we checked out. I saw her exhibit great compassion when the guest in front of me was chdcking in and began crying due to a family illness at Barnes Hospital. This wonderful lady, i wish i was sure of her name, came around the desk, hugged the her and spoke gently and compassionately to her. You jusy dont see this that often. I commend her for this. On the nefative side, the hostess at the breakfast was to busy on her phone to even look at us while checking us in for breakfast. The breakfast was very underwhelming: the eggs, bacon, sausages we all cold even though they were in their containers. The milk wasnt cold but cool. Granted we went down around 9:00, but it serves until 10:00 and should have been hot. The room was nice and clean and the cleaning staff in the morning was friendly. If it wasnt for the poor breakfast, this would have been an excellent stay.

The rooms are too small for the price and the breakfast that you have to pay for sucks.

We had a late check in, and I guess it was a bridge too far to expect a modicum of civility. She was rude and insulting. I wear hearing aids and she was a bored, low talker. I told her I couldn’t hear her. She would not change the volume of her voice, and then ignored me and spoke only to my spouse. She then gave us a room next to the ice machine, and offered no cookies.

I recently stayed at the hotel and I was concerned the reviews were less than gracious. But I have to say that the staff was extremely pleasant. They went out of their way to see that we were safe and we weren’t bothered the rooms were clean. I was there for a surgery in the hospital next to it and I couldn’t have asked for any better situation. All I had to do was walk next-door. I agree that the panhandlers in the area are less than attractive, but that St. Louis they’re gonna gravitate to where the money is in the hopes of taking a few dollars off of you or a cigarette basically it is if you want to smoke go downstairs let the security guard know they’ll tell you where they can see you and if it’s in the evening, they frequently will just go out and stand with you. It only helps their reputation, but only take one or two cigarettes. Don’t take the whole pack. You use a little common sense because all big cities are this way now I have to thank them very much and if I have to come over for more things. I will be staying there.

Stayed overnite for access to Barnes Dr visit. Very convenient, can use skywalk or just cross the street. Applebees is connected also and open late. Can also get room service from Applebees. Loved the late check out time at noon and parking garage was easy access tho an addl $13/nite. Mini store available in lobby but they didn’t have many products. When I asked the front desk staff about the displayed listing on the desk of available items for purchase they stated that list hadn’t been updated in years and they carried basically none of those items. I didn’t really need anything but found it rather disappointing to hear this. Stayed in corner suite and room was very nice and just what we expected. Blackout curtains couch, work area, 2 televisions with many streaming channel selections. Did not partake in breakfast which was available for $14pp. Would stay again next time we have Dr appt and would recommend for stay as is nice location, clean, friendly staff and comfortable.

Great place to stay if you have a patient at Barnes